Hayes Emergency Repairs & Towing H/D
4.5 (143)
3201 S State St, Ann Arbor, MI 48108
(810) 522-4806
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
aleigha siefert
3 months ago
Seemed like they were helping me out. More like a rip off. I blew my tire i got told a hour wait (which it was) no big deal. Partly my fault for not asking a price but getting charged $250 to change a tire is pretty outrageous. Guess you learn from mistakes. Not impressed
Zachary Edmonds
5 months ago
PN 4926565 oil plug fell out m14 west#2 1:10p.m. Jennifer Bates my representative drove to KW Ohio for the part.Excellent for a nice sunny 65 degree day
Chuck Smith
5 months ago
Our Herzog rail car def light flashes.Jennifer bates our rep was exceptional.She send her man down who was proficient at his work.
Midwest repair
4 months ago
I got excellent communication in a concise intelligent efficient manner from Jennifer bates. Ms. Bates Explained and then executed a n efficient plan with her tech Jim Smalls From Briarwood
Joseph Butferfield
5 months ago
Patched my tire at the steel mill. Jennifer Bates my agent was really kind and on top of everything. Her technical was good too
Taras Lopata
5 months ago
Jennifer Bates my rep. Was on top of everything and she sent her tech Oleg who was very direct and efficient. Very pleased overall
Samuel Atsebaha
5 months ago
Get ahold of Jennifer bates the service rep. She is kind and has great follow up. You won t regret it
DHT
4 months ago
DHL holt MI. Super single tire.Jessica #1 assistant send her 2 technicians and I was gone by 2am
Josh Allen
5 months ago
4am broke down Jennifer was amazing very organized Try them out as ask for her. You ll be glad you did
Shanelle Smith
6 months ago
Whitney was very helpful and willing to work with us when my dad caught a flat on a SUNDAY, meaning everyone else was CLOSED.Service: TiresService: Tires
Kiron Charles
5 months ago
Great service. Awesome guys. Will definitely be using their service again. Eli was professional and efficient.
Carlos Oviedo
a month ago
Air bag Howell mi eagle eye. Rear passenger day cab
Mamuka Surmanidze
5 months ago
my advisor Ludmopa was great. our tech mark Dale was great
Harjit Teja
5 months ago
Jennifer Bates the rep was excellent she was on top of everything and her technician was great also
Jennifer Bates
4 months ago
I had to Jump on say i really appreciate all these Kind words.yall are the best!!
Dharminder Sohal
5 months ago
Jennifer did a great job on the write up and the tech knew exactly what was wrong. Took about an an hour
Brian Lewis
5 months ago
22.5 flat fix Jessica texted me wonderful. Try them and see
Michael Porter
a month ago
Seemed like they were helping me and they did.
Sayem Ahmed
3 weeks ago
Really good detailed inspection super nice!
Jason Brinker
4 months ago
Jennifer Bates did a great job with me on the phone.
Bob Wright
2 years ago
VERY RUDE! My roadside assistance scheduled them to come on a vehicle lockout and he did not come. When I called to check on timing, he said he would not come, and then said he would charge an extra $50. I was willing to pay it. He still said he wouldn t come. When my roadside service called them back to find out why, he was rude to them as well, and called them retarded. Very unprofessional. DO NOT USE THEM.
Paula Tracey
6 months ago
80 90 plaza no lights in trans x trailer unit 14&4,i
Bill Reyna
2 weeks ago
Smart fellow. Nice crew
Maciel Klafke
7 months ago
beetle lost wheel lock. they had one and two tires cause my toe if off
Jose Rivera
2 months ago
Tow my semi 8 to k w 6AM Sunday
Laron Clark
4 months ago
Rim and tire bend. Folded over covering the lug nuts
Hayden Carpenter
6 months ago
Cops screwed me over and his son of the owner came and cleared my ticket
UNIKDA PERRY
7 years ago
This was by far the worst experience ever. I had a flat on 94 headed home. I pulled over in Ann Arbor, MI and called this guy who told my husband and I to meet him. We get there he pulls up with a child in the truck and says he should be able to patch the hole but would go get a tire just in case. He then called 2 hrs later (now it's dark) to say he isn't coming back. He told me to add air in the tire and I'd make it 2 hrs on the highway. He even laughed when he said it. The fact that he was not only unprofessional but rude enough to laugh made me feel that he did this because we were African Americans. I hope no one ever allows him their business. I'm going all over social media about his service. Trust me I have a lot of followers on my natural hair blog that will share this review.
Kassandra Harrington
5 years ago
Fantastic service! This provider is helpful, accommodating and professional. They replaced a blown out tire and rim for me on Sunday afternoon when all the dealerships and tire stores were closed and will likely be so until after the holiday. Thank you again!
Orlando Villarreal
a week ago
305 55 20