Cromax Automotive
4.6 (298)
3055 Packard St, Ann Arbor, MI 48108
(734) 369-4714
cromaxautomotive.com
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Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
nick jones
a week ago
Just wow.. I have to advise anyone searching for a reliable vehicle to stop by Cromax Automotive before making your final decision. They have a wide arrangement of quality cars to choose from. The leasing office is attached to an auto-shop, meaning you ll be in good hands for the entire life of your vehicle! Sami, Ali & the beautiful Nada are a team like I never seen before. They work together so well to really make sure you get the smoothest experience possible, every time. I ve bought multiple cars off of this lot & they ve never tried to upsell me. They give their honest opinion on what car will best suite you & your needs. Me & my family absolutely love this place. Thanks again, Semi!
Hasher Nisar
4 months ago
Highly recommend this place. I found Cromax Automotive after visiting some of the major dealers in town. It is a family run business and will work with you based on your budget and needs. They are honest about the advantages and disadvantages of every used car that they have. They also let me do an inspection of the car at one of the local dealers (paid by me), so that I could get an outside opinion and assess the long-term health of the car. When I drove the car off the lot, there was an issue with the windshield. I took it back to ask about it and they fixed it for me. If you're looking to buy a used car, I would start here. They are not looking to make a quick buck, but want to develop long-term relationships with their customers.
David Azra
a week ago
The best in town, we buy all family cars from them . Great customer support ask fir Sami he will always get you the best deals
Brian Lemons
2 years ago
I needed a car badly after my jeep was totaled. I came across a Jeep Patriot on Facebook sent out a message and immediately was contacted back. The process was smooth, Sam was super helpful and gave me the information I needed. Today I'm happy to say I'm back on the road, thanks to Cromax Automotive. Trust is major in the days we live in now and I'm happy to say if your looking for a vehicle, you can trust that Sam and his team will take care of you like family.
Sarah Griffin
a month ago
I recently purchased a vehicle from these guys and I couldn't be happier with the vehicle or the service. They accommodating to my needs and even delivered to car to my house that same evening. I high recommend.
Tyler Y
6 days ago
Friendly, knowledgeable, and helpful staff! Got a great deal on a used car, and they got me my new plate in just a few days.
Steve Wargo
6 months ago
5 stars for awesome, professional, very friendly, trustworthy service, made me feel right at home to test drive the car, and get the car checked my a mechanic, Worked with me on the price, and with me being in 1-1/2 hours away, they took care of everything that day , very quickly, and to save me another trip, they provided the car delivered which was a huge appreciation. The entire experience was a pleasure. Sat with me and went over all details, which made me comfortable. I will be back the next time I m in the market. I have already recommended to friends to look at cars on the inventory, I liked the last comment before i left, that i was now part of the family and if i needed anything to let them know. Thanks
Erik Larsen
2 months ago
These guys were great to work with. There was no hassle with the pricing. They represented the the car I bought as true and I enjoyed the process. I wish them the best.
Natasha Raymond
5 months ago
They are so upbeat and friendly! Honest too. Our family friend highly recommended this company to us when I had to buy a used car. They sell good, clean used cars.They are cheerful.
Razi Iqbal
7 months ago
Seamless experience while purchasing with Cromax. They were super helpful from start to finish. They even dealt with the issues that were identified after we purchased the car, and were very understanding of the payment going through a couple of weeks late. Cannot recommend them enough
James Jackson
a month ago
Cromax is the place to shop for your next car, the team of professionals there where second to none with trust , honesty and integrityForgot the rest and shop the best , Go Crowmax
Nafeth Issa
6 months ago
A family member recommended me to cromax. I was looking for my first car, and was happy to find it here Sami and Ali his son helped me out. They also provided me with the carfax which was very helpful.
Katherine Peery
8 months ago
We recently purchased a vehicle for my boyfriend through Cromax. Wonderful experience. The staff (family) is so nice and helpful. They were patient with us as we looked at numerous vehicles and made the whole process easy. Highly recommend!
Abdul Samad Khan
7 months ago
Excellent experience! Transparent and honest people with a beautiful car for my mother. She purchased an Acura which will last many years to come. I met his family there and are very nice.
Mone W
2 months ago
MI went in and inquired about a vehicle, and it was like they didn't want to sell me a vehicle. They didn't look up other vehicles for me. The lady just sent me to their other storage lot for cars, and the guy there just kept hanging up and talking on the phone with someone. It's a little disheartening.
Jesse Lotus Huang
8 months ago
I cannot say enough good things about Cromax Automotive of Ann Arbor. My family has both bought and sold with them. They treat you like family! Honest, kind, and generous. They sell good cars and also offer a fair price if you need to sell a car. They even let us drive a car we already sold them until we were ready to move.Then, after we moved from Ann Arbor, Sami actually helped us with our car search in Arizona! Truly makes you feel good about humanity to work with Sami and his son. They are simply the best!
Ali Hamze
7 months ago
Went to multiple dealers in the city and cromax gave me the best and easiest experience,gave me more money than other dealers for my trade and provided free carfax.Sami is down to earth and got me into a great car! easy going ran by Sami and his son
Aubrey Bernard
8 months ago
This place is amazing and they treat you like family! They are the only dealership that offered us the full Kelly Blue book value for our trade in and the cars for sale were very reasonably priced! Cannot recommend this place enough!
In�s Sotelo
a year ago
These guys are great, I owed them the review. They helped me sell my car last minute before leaving the US and they did not want to charge me. They were really helpful and supportive. I really recommend this place!
Bassam Fardoun
7 months ago
Came to cromax because I was recommended by my sister a college student in Ann Arbor,she bought a car from Sami and told me about him.Went there and Sami and his son were very easy going and helpfull found me the right truck for me and my wife will be back for my next car
Papias Mugabo
5 months ago
Great experience,Sami and his son Ali have knowledge and are helpful!made buying a car for me simple and quick Thanks
Alex Saad
5 months ago
Great place straight forward honest personal clean cars and trucks stand behind their sales recommend this place for anybody in the market for a used vehicle
Ayoub Issa
a year ago
Came to Cromax and Sami and Ali were glad to help me out. They weren t pushy and recommended the right car for me. Had a great experience I definitely recommend Cromax, they are family owned and good people.
Abbas Bazzi
10 months ago
I was leaving town and needed to sell my vehicle, a 2013 Nissan Rogue. I stopped by this dealership and offered them to purchase it. They paid me fair market value for my vehicle and gave me a check on the spot. It was a pleasant and stress-free transaction.
Bakari Mulondo
5 months ago
Bought a ford fusion from Sami him and his team are knowledgeable and honest I recommend them!!
Gami Lannin
a year ago
What can i not say about my experience with Sami and the staff at Cromax Automotive. Originally we went in for one car it had been sold. I kept asking what about this car? And he was straight up with me and told me no. Not that one. I really appreciated his honesty. Needless to say he had a vehicle that was perfect for me. I left with my new car. I totally recommend Cromax Automotive to anyone looking for a good used car. I will definitely be spreading the good word on how great everyone and everything went. Your A+++ in my book
Ali Ghoul
2 years ago
From start to finish my experience was awesome. I greatly appreciate Sammy's assistance. I told him the price range I wanted to stay in and the type of vehicle I wanted. He stayed within the range and showed me the options. I didn t feel pressured or wasn't bombarded with upsale talk. He was friendly and helpful. This was the easiest process I ve ever had buying a car. I would recommend Cromax Automotive to buy a new car or sell your old car. The staff is wonderful.Sammy was great to work with and very knowledgeable. Service was very good. 1st time buying a car from them and will probably return.
Amen Suten
4 months ago
Great service exactly what i wanted car was excellent super helpful answered all my questions even went the extra mile. T
Robert Gilbert
a year ago
I went to Cromax with a limited budget and a specific car in mind that I found there on CarGurus. The owner, Sami, was very friendly, courteous, and professional. I was able to negotiate a fair price for the car I wanted. He even went out of his way to help me when I had a card issue when it was time to pay. They have a great inventory with plenty of variety. I highly recommend looking to Cromax for your next vehicle purchase!
david azra
8 months ago
best in town , easy to deal with and they always accommodate our needs for the best cars within our budget . the whole family is buying cars from them only and cant wait to get my next convertible from Sami.