Auto Value Ann Arbor

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cori Aina
3 years ago
It's really difficult to support a local business when they blatantly disregard the science regarding the covid-19 pandemic. I was very happy with the help they provided in finding the correct trans fluid for my Mazda's manual transmission, and the ability to have it in by the next morning. But walking into a business where not a single person was wearing a mask makes me feel unsafe, and regrettable about my decision to shop there. I work with dozens of other people, in close proximity, and I don't appreciate myself or, in turn, my colleagues, being subjected to such unnecessary risk by my visiting another establishment.Please wise up people. You're risking not only yourselves, but everyone who walks in your doors.

  Charlie Magiera
5 years ago
Wasn't really there as a customer. I worked there. The store is out of the way a bit, but has a huge inventory of import parts, and an increasing inventory of domestic parts. This isn't your Big Box auto parts store. If you want actual parts vs. a dashboard hula girl, come here.

  Garage Moreno
2 years ago
First rate auto parts store, been a happy customer for 20+ years. Helpful knowledgeable staff and quick turn around on parts not stocked in store.

  Hickling Famille
7 years ago
Called looking for parts. Very fast lookup of parts and everything I needed was is stock. Picked up the same day and prices were about the same as Internet retailers. I could tell guys at counter had a lot of experience. Very happy customer!

  Dave Hinkle
a year ago
I needed a steering knuckle for my Mazda B4000 and Tom went out of his way to find a part no one else could. I can keep a vehicle on the road that I can't afford to replace. Thanks Tom for all your help!!

  Jeff Smith
6 years ago
Good to see SG responding to concerns. I haven't been in lately but used to use you guys all the time 20 years ago when I had VWs exclusively. Currently working on a sand rail, Porsche 914, and a Westfalia. How is your air cooled knowledge these days?Thanks!!

  E dontask
3 years ago
Wow what a hard working group of guys!! I felt really welcome and safe there. They went out of their way to really help me out. I appreciate it!! Very impressed!!

  Mitchell H
7 years ago
Not sure why these guy's ratings are so low! Only problem I've ever had was first finding the place! No one else in the area provides the services that these guys do, with all the import parts I could need! Heading in soon for a new CV axel!

  Frankie
7 years ago
Ordered a gasket that I needed ASAP, placed order on Saturday and was told it would be here Tuesday or Wednesday. Called back Tuesday to see if it came in and was told they couldn't get it at all. Waste of time, I could have ordered the part online and had it here by now.

  Cymen Vig
6 years ago
It's a bit hard to find the first time but keep your eyes peeled for the sign as the store is far back from the road. Quick service, looks like good selection, I'll definitely be back.

  Brian Ambrose
6 years ago
Very happy wirh there help trying to find hard to get forigen parts and is knowledgeable about parts and I am more than happy to support there shop

  Nick Higham
5 years ago
Super friendly staff, good selection and prices, can't ask for much more from a car part store

  Emma Smith
3 years ago
Great service! Installed the part for me and were very helpful. Highly recommend.

  Steve Black
6 years ago
They moved to a new location. They usually are good but last time they wouldn't warranty mounts because they "lost" our account.

  Joe Sine
4 years ago
Love these guys they know "what's up" when it comes to car parts.YOU GUYS ROCK

  Dona Rivas-Olsen
3 years ago
Nice employees. They were all wearing masks too!

  Brad STOUFFER
4 years ago
Excellent service and solution collaboration. Full of ideas.

  shawn zavicar
2 years ago
Great place for parts!

  Shabob Youth
6 years ago
An embarrassment to all mechanics