O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Stacey Mohler
3 months ago
Even though there were 2 employees there, the man waiting on us stopped in the middle of assisting us 3 times to answer the phone. He then proceeded to look up items and answer their questions with each call. Apparently my time was not considered valuable. The other associate was quickly moving through in store customers. We were so annoyed that when we needed another item, we chose a different location.

  Jesse Perkins
a month ago
Mr.Rob is always helpful and friendly no matter what day you come in, the staff overall is great for help, the store is always clean and organized.

  Jackie Greene
a month ago
Was having car troubles, they had every thing I needed, low cost, recommend a great mechanic, great price, excellent work, good timing.

  cj f
6 months ago
Had bike troubles in Albion yesterday andO'Reilly's helped get me back on the road to my destination. Thank you for being there/open and your help. Rob and his co-worker (didn't catch name) are both doing a great job and deserve this 5 star rating.

  Melissa Taylor
a year ago
Went there looking for help purchasing and changing my brake light. Both guys that helped me were very friendly and able to fix my light no problem. This was after auto zone told me they didn t know how. Highly recommend

  Andy J Neubecker
a year ago
Had a couple situations today that I needed a jump. Went to this O'Reilly's in Albion, MI. The tech assisting me was Mike. Went to another auto store nearby and the tech gave me bad info and didn't seem to know to operate the tester. Mike tested battery and alternator both were good. He gave me other ideas on what might be wrong. I was going to go back in the shop for a quote on a new starter but Mike said to stay in the truck since it was still running and he would come back with the info. Thanks Mike.. THAT'S CUSTOMER SERVICE!

  Angie Bass
a year ago
If I could do zero stars, I would! My mechanic uses O Reilys in Albion for all their auto parts. I came in for an oil change at 1:25. A call was made to O Reilys to get the stuff I needed delivered asap. They were told I was here & waiting. It is now 3:25 & here I still sit because O Reilys STILL HAS NOT delivered my part!! TWO HRS later! And they have been called twice to get my parts here. Bad form O Reilys, Bad form!

  316mudslinger
2 years ago
This is my absolute go to automotive parts dealer these guys are great and highly knowledgable!! The only issue I ever encountered here is some regional manager named Denise screaming across the store at the store manager because she wasn t getting her way hopefully she had been terminated because the store lost sales that day because me and a few others walked out. Extremely unprofessional person.

  dave p
2 years ago
Went to Albion because Jackson didn't have part I needed instock. Got to Albion to take care of business and Anthony was very rude and disrespectful to me infont of other customers and I have a commerical account. I will be calling the store manager first thing Tuesday and having a talk with him about this.

  Matthew Shillinger
3 years ago
I have always had a good experience here. Employees have been helpful and polite.O'Reilly's also has, hands down, the best jingle of all the auto parts store. Oh oh oh O'Reilllllllys auto parts ow!!

  Amber
4 years ago
Used to be a customer at this Store. But will never come back to this store again. Came in to get a light bulb and the ignorant store manager told his employees that they dont install light bulds wiper blades etc. Wont ever spend a penny again at oreillys.

  terry Allen
10 months ago
Very helpful well stocked items for older vehicles and was friendly

  Michael Evans
2 years ago
Good Shop and Good Crew. They have some good working experience but no one has extensive experience yet. Usually have what we need or have it shipped in quickly.

  naoma hall
3 years ago
People were very helpful and polite. I got a good price on my part and it was in shock. Did not have to wait til the next day

  Nicole Kundrat
3 years ago
Went in with a general question. Answered quickly, had me out out door in just a few mins.Went in for windshield wipers, they put them on for me. That was nice of them as well.

  Bobby Cobley
3 years ago
Great friendly service very helpful and you can find what ever you need if it's not in stock they will have it the next morning love that place. It's like auto who i forgot the last name you will to if you shop here

  Naomi Gonzalostein
5 years ago
We had to stop here for a couple items. It wasn't exactly a car emergency, though it seemed necessary. Ole O'Reilly did not have the air filters we needed for our two Holley carburetors, it was no biggy, should have changed them before we left.One thing we did need was a particular oil, which this O'Reilly did not have, nor did they have any ZDDP or GM EOS either. Had to make do with something else. It was a mistake. We're going to have to bring our own oil the next trip, because we had to do a full block flush and clean when got back from this particular trip to get the gunk out.

  Shannon Allwardt
5 years ago
My husband and I broke down on Saturday, but miraculously made it to O Reilly s in Albion. Brent, Robbie, and LC went above and beyon their duties to help us get the parts we needed and the car fixed. They made a stressful day so much easier. Thanks, guys!

  Devin Stiles
4 years ago
website says they open at 830 am on sunday but i called 3 times between 845 and 9 am on sunday and nobody answered the phone so i had to go twice as far (jackson) to get my part. wont bother trying albion again

  ted klinger
2 years ago
Always my go to place. Counter people are knowledgeable and helpful. I've had good luck with replacement parts.

  Kris Keller
2 years ago
Went in for a headlight bulb for my bike and found it. Staff was helpful with my needs and got me out quickly.

  Robert Toops
a year ago
Great place always clean and super helpful staff

  Joe Lazarus Jr.
3 years ago
Service is ok but they dont offer stuff for a cheaper price unless u ask

  benjamin speer
a year ago
This is the best orileys around very helpful people

  Jeffrey Harshbarger
5 years ago
Need a car battery. They installed the battery in tge parking lot! Great job! Great service!

  Tina Esham
5 years ago
Had the parts most importantly. Clerk was a little cold but additional clerk was helpful.

  Lynn Arnett
2 years ago
Great auto store.Very accommodating and honoring competitors prices!

  Chef Jay Tee
5 years ago
Fair prices and great customer service. Better than AutoZone.

  S C
4 years ago
Nice place, helpful people and we quickly got the things taken care of. Thanks

  Ron
4 years ago
One of my favorites! If they don't have a part, they will get it within a day!