Phil's Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kyle Mitard
7 months ago
Phil is great! Would recommend 100%! He is honest, professional, transparent, and timely with his repairs. I needed a muffler bolted on, and he took the time to make sure i supplied him all that was needed. In and out in a few hours. As with any mechanic, extra things can happen to up the price (for me it was a cross threaded bolt), but he is reasonable nonetheless. He also took the time to give me advice afterwords.

  C W
3 months ago
Phil's is awesome! I recently moved back to the area and had to blindly pick a mechanic. I have to say that I was happy with my choice. The mechanics did quick work, fixed my brakes and really made an effort to save what they could so that the cost wasn't overwhelming. Phil even reopened his shop to cash me out when I pulled up after he closed. I appreciate you guys! Thank you

  Shane Perry
4 months ago
I went to 5 places before I came to Phil s. I was told no by everyone except Phil. He said can you leave it. I said sure. He fixed my girlfriends brakes for a great price. All before the day of thanksgiving! Definitely brining my car to him now. Thank you Phil and your team and Happy Thanksgiving

  Harry Golnazarian
3 months ago
Thank you Phil and team for taking my Hyundai in on a very short notice yesterday and doing such a great job at a reasonable price. Appreciate it!

  Shane Whitney
9 months ago
I had a wonderful experience with Phil and would recommend this establishment to anyone. Phil was thorough with his diagnostic of my vehicle, was knowledgeable and most importantly he listened to what was important to me as his customer. I will be returning here for the excellent service and future repairs!

  Rachael Love
a year ago
Phil and his team of mechanics are the best.I've been bringing my car here for years and I've never been disappointed.He is very Honest. I am literally so grateful and thank God for them. I absolutely never thought I would ever say.... I love my mechanic and his team.Thank you!!

  Iris Wang
a year ago
Phil was so friendly and helpful! I called to see if I could bring my car in since it started making a noise. Even though he was full that day, he said to come in anyway so he could see if it was something that might be a quick fix. It wasn t, but he told me to come in the next morning and reassured me it was still safe to drive. Came back the next morning to drop it off and the issue was solved later that day. Very happy with my experience and definitely will be going back to him. I could tell from the beginning that my car was in good hands.

  Macy Drude
a year ago
This is the most trustworthy mechanic I ve come by. I have been duped by several mechanics over the past year spending way too much money on a car that should have not been sold to me. I took it to Phil once I realized there s a few things wrong with it to see if it was worth fixing. He told me it was not, but once he heard about my situation, he gave me a discount on the cost of service, which I felt was very nice. I wish I had found this place sooner! It would have saved me a lot of headaches over the past year. It s a bit of a stereotype, but I m a young girl who doesn t know about cars I think i ve been scammed a lot by shady mechanics in the past. Phil also gave me good advice on what to do with my car, which was also helpful.Service: Auto maintenance

  Emily Chandler
5 years ago
Phil and his crew are incredible! I'm an out-of -state college student residing nearby and I received fantastic service. I called Phil on Wednesday afternoon to inquire about my car as the alignment was off, the brakes were squealing, and the check engine light was on. He immediately scheduled me for Friday morning. When I arrived, he was very kind and attentive, and I instantly felt that my car was in good hands. He fixed the car within a few hours, so it was brought in and ready to go in the same day. The price was super fair for the repairs that he did. In addition, he looked under the hood, checked my fluid levels, and put air in my tires FOR FREE! Fantastic service with a smile, I would highly recommend this place!

  Sherona Temple-Ennis
a month ago
The best and most honest mechanic i know.Thanks so much.

  Saptarshi Chattopadhyay
6 years ago
Phil is a super helpful person, who is not only very well skilled in this profession but also a genuine person. My wife and I have always trusted him with both our cars since I have moved to Worcester area (~3 years now). I have tried a few other auto repair shops and I think Phil is, by-far the best in this area. I would highly recommend him.

  Catherine Merwin
6 years ago
Phil is very nice and kept me informed of the cost and timeline of the repairs to both our family cars. He did a great job explaining what repairs were needed now and what repairs could wait. When he replaced the motor mounts for my Acura MDX, he saved the old broken parts and showed them to me when I came to pick up the car and also explained how they work! In addition, he replaced my brakes and rotors for half the price as when I had them done at Firestone, and he showed me that the quality of the brakes he was using was better than the quality of the ones I had. He also guaranteed no problems with the brakes for 1 year or he would fix them for free. So far I've had two cars repaired at Phil's, and I feel that I've found a mechanic I can trust. I would strongly recommend Phil's Auto Repair to anyone looking for good trustworthy mechanic at a good price.

  Z Z
5 years ago
Phil is an honest mechanic. He gave me a fair and precise quote without any surprises. He is patient, polite and easy to work with. After changing the brake rotors and pads, he showed me the replaced parts and explained to me why the rotor needs to be replaced. I would recommend his shop to anyone who needs an honest mechanic.

  Yvonne G.
10 months ago
phil is great! honest and reliable. everything is done in a timely fashion and the prices don't hurt your pockets.

  Alex Guarco
7 years ago
I called Phil's Auto Repair in the morning to ask if they could fix a rattling in my car. They told me to swing by, so I did, and despite not having an appointment (and having called just hours before), they took care of the rattling, replaced my brake light, and had me out the door in a little over an hour.While I was waiting, Phil took care of another customer by showing her the part he was replacing, walking her through what went wrong and how his team would fix it. He brought another customer to the garage to show her exactly what they were doing.The pricing was more than reasonable, Phil was patient and professional, and I was lucky to be in and out without any hassle. I'll be back to Phil's again -- thank you!

  karin Oge
a year ago
Believe me, he is the most honest guy in Worcester. I went to other places but they threw away your good parts, the job was only $200, but you may end up paying $700 because they said you need to replace something else. Also, they replaced the cheapest parts although they always told it's their 'quality'. This shop doenst mess up your car that you may hire another mechanic guy to fix their troubles making.Services: Steering & suspension repair, Auto exhaust system repair, Auto A/C recharge, Auto brake repair, Tire rotations, Transmission repair, Brakes, Auto tire replacement, A/C installation & repair, Air conditioning

  Paul Tonelli
4 years ago
To my surprise Phil's Auto Repair exceeded all my expectations. I arived at 8:30 am for my appointment. Phil greeted me, he is very polite, when I told him I was waiting for the car he immediately put my car in the bay and replaced the roters and pads on rear brakes, changed the oil all for the price he quoted in 2 hours. He values my time....thank you Phil.Very honest shop. I wish there was a sixth star to give him.

  James Jackal
3 years ago
Phil is a very honest mechanic, I have been going to him since December 2019, he Listens to what you say the problems are and can even go for a ride with you to see for himself And Honestly he goes out of his way to get your car fixed right at the best cost. Always quality work. I will go to him with any vehicle for as long as I can. I don t let anyone touch my car so that s good ! For example today I went in for my car shaking and I was being told I needed parts for 800 and he said no they are great still and even reminded me I have insurance on my tires so they can fix the mounting and balance problem that he diagnosed and doesn t charge to diagnose those small things. Once again he and his mechanics are the most knowledgeable and professional are more professional and passionate then them. I highly reccomend.Services: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Oil change

  Ty Monroe
2 years ago
Phil and his team are the best. Honest, reliable, and kind, Phil always does quality work for a reasonable price. Folks like him are the reasons independent service shops need to continue to exist.Services: Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Brakes, Battery, Oil changeServices: Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Brakes, Battery, Oil change

  Leanna Schafer
6 years ago
I have never had such a good mechanic experience. Phil spoke with me directly both in person and over the phone, explained everything to me, showed me all the parts and was happy to have my car stay over an additional night when I couldn't pick it up. I wish I had found this place much sooner. Highly recommended!

  Arianna M
3 years ago
First time-last time customer here. This place had my car for an entire day last week and did zero work on it without my knowledge and never called or returned my calls. I found out when I arrived at close. I'm now realizing this place's positive reviews are from long-time customers.Full story:Dropped off my car to Phil that morning at 10am appointment, was told I would receive a call for the 2 issues I mentioned and the estimate. 6 hours later, no call received, so I decided to call and they said I'll receive a call back shortly and that they wouldn't keep the car overnight. They never called and they close at 6pm. At 5:30 I arrive very confused. Phil tells me I'll need to go to a tire place and breaks would be $345 if I choose to do them. What did you do with my car for an entire day!? This could have been communicated all day! There was no valid reason for not contacting me. I lost a whole day with no work on my car that desperately needed it. Absolutely unacceptable and horrible business.

  Zhongkun Lyu
6 years ago
Phil is professional and friendly. I hope I can meet him before I change my wheel which cost $700. He will explain the reason why the car is shaking or vibrating. Test drive with you and find the root cause and provide you a fair suggestion to change or just repair.

  yvette Ocasio
4 years ago
Great customer service. I love how he took the time to explain the needs of the vehicle. You can tell Phil isn't in it for the money but rather he enjoys what he does. Great mechanic, great price and definitely will be making this mine.

  T.J. Anania
7 years ago
Called the day my check engine light came on and they were able to fit me in the next day on their schedule. Phil called me later with the problem to get the go ahead to fix it. Altogether, the convenience and honesty is worth the five-star rating.

  Alex McGregor
2 years ago
I've been to Phil's for car service twice now and gotten exceptional work, great customer service and fair prices. I highly recommend Phil for all your mechanical needs!Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Deidre Walker
10 months ago
Phil is very professional and will get the job done right, not cheap but excellent mechanic. Someone a girl can trust

  Alan Leung
5 years ago
Our car broke down on the highway on Friday late afternoon and we towed it to Phil's shop. Phil is a great and responsible guy -- he got up early on Saturday morning to fix our car so that we could drive back to CT! Highly recommended!

  Jim Moorcroft
5 years ago
Phil educates the consumer about what is wrong, and takes very seriously his responsibility to help his local community as well as provide jobs. This is an impressive locally owned small business in a struggling area of the city offering good value to the locals. Phil is to be commended, I was most impressed.

  David Bennett
9 years ago
The best... Phil knows how much you need your vehicle and he services your car quickly and fairly. I trust Phil and send everyone to him. He works hard to service your car that day. Crazy thing, he remembers your name.

  John Sheehan
5 months ago
Very nice and friendly. Fixed what needed to be fixed very honest people