Advance Auto Parts

4 (154)

  282 E Main St, Westfield, MA 01085
  (413) 562-1620
  stores.advanceautoparts.com
  Claimed

Auto parts store Car accessories store Car battery store Tool rental service Truck accessories store

Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Abigail Rozell
a month ago
I love Advance Auto, have used them for ALL my car needs, until I visited this store. The woman they hired ripped us off for $400 for a catalytic converter. We have 4 kids and are barely surviving paycheck to paycheck. Now we have to find where we can get the same part for under $1,000 and we're out $400 that could have paid for food! Even though one bad person is why my rating is so low, they chose to hire this woman. This scam artist.

  Norm Cote
5 years ago
Very poor quality parts, I bought 4 lifetime warranty brake calipers, of the four only two were good upon instalation two of them leaked and had to be returned.IMO. Auto Zone quality is way better.Being a certified Nissan Master Technician and certified ASE. Mastertech fo 38 years I know what in talking about.IMO. Autozone blows them away for part quality as well as their great knolegable counter help!!Wont go back to Advanced Auto Parts again, that seriously bad experience was enough for me!!!Just my take on it.

  Timothy Jay
10 months ago
Bring in dead battery charged twice I have receipt in hand battery under warranty still won't replace battery have to sit here another 45 minutes for them to try to charge again. What about my time sitting here I just want what I paid for. They tell me it's there procedure to waste my time. I won't be back here

  Bat Man
11 months ago
This place sell batterys that die with in a month. Employee states yea we only sell these to people flipping a car. Because they die with in 30 days. So you knowingly scam people..

  Joyce A Smith
5 years ago
First time there and the woman who tried to take my battery off couldn't do it. She had to keep asking for help. Then a guy came out and it didn't take long at all. Nothing about women working on cars because I usually do it myself but she was clueless, teach them or get someone who knows what they are doing, please. I had surgery so I couldn't help.

  Michael Davenport
5 years ago
3 store employees insisted the part would be in at 230, first the shipment was late, then my part wasn't in it. After looking at my order they said because of where it was ordered from it would not be in that day! Rather than offering assistance the Store MANAGER went and hid!!! Unbelievable. Do not go to this place, they do not know what they are doing!

  Kathy Gilmet
6 years ago
Not so happy with last service here..I called ahead and got 2 front rotors and break pads for my truck..once I arrived I asked if they were for the right type of explorer I have and the guy looked and said no actually, and he got "the right ones" I brought them to the auto shop to have them done. They called and told me they gave me the wrong ones!! So they had to exchange them..there was a price difference by $25 total and they never gave me the difference. ..That in my book is NOT good service :( but the price was reasonable. so they get 3 stars.

  Mike Blizzard
6 years ago
It's like walking into a ghost town. And when you do get service, there's a 50% chance you're going to have to come back, and not because you want to, but because they gave you the WRONG part!Also they should consider drug testing the employees, some of those guys act like they belong in rehab.

  jody gardikis
6 years ago
I had a great experience at the Westfield store. A gentleman behind the counter helped me to no end! He found the right windshield wipers for my auto and was nice enough to install them for me! Great experience! Will be back!!!

  Lisa Benoit
a year ago
Short staffed on a Saturday. Technicians were absolutely doing their best to give customers good service.

  J. Zack Hoffman
7 years ago
It's an advance auto parts. If you've been to one you've been to them all, just this one is in Westfield. And is next to a Starbucks. Service is generally quick and friendly. I always order online so I can use their coupons.

  Stan Rogowsky
a year ago
Had what i needed in stock. Associate very helpful. Have and will be using them in the future for my auto parts.

  kelvin mast
3 years ago
Decent place, although they aren t quite as fast at ordering in out of stock parts as what their competitors are. Helpful staff.

  Perry Browe
6 years ago
Usually great for online pickup. Then you usually know you have the right part. Sometime the resister can get get a little backed up but the staff is overall nice

  Alexander Shyshla
6 years ago
Very bad experience with this store, special with the manager of this store. I bought a parts from them , with lifetime warranty on it, and when i came to exchange the parts in couple of weeks he refused to exchange the parts. Explaining to me that the parts should lost in a year, not a month. Disrespectful. Avoid. AutoZone across the street..

  Harry Anischik
3 years ago
Good parts, haven't had any issues yet. Sign up for speed perks, get cash towards the next round of parts buying....

  Humboldt Ave
5 years ago
Picked up some WD40... standard Advance Auto Parts store experience but I must add, the woman working today was extra friendly and very helpful...

  Kevin Long
6 months ago
Great experience as always

  Donald Rippetoe
3 years ago
It was a productive trip. Friendly helped us find the special tools we were looking for! In and out quick!

  Whip City Wrencher
5 years ago
Friendly people behind the counter and a well auto educated staff.Love there 20% off online deals, I go there for most of my auto needs.

  Doug Savery
2 years ago
Very good service and prices better than the competitors up the street

  Heather Pighetti
2 years ago
Yamil installed a new battery in my Rav4 for me. Very professional and efficient.

  Jim Salzer
5 years ago
The staff helps out even amateurs like me. I needed a grease gin and the ensured I got what I needed without spending more than I needed too.

  Azat Mkrtchian
3 years ago
This a good place but im a a bum and i have to make three trips every time here.

  randall hess
4 years ago
Not quite as good now days as it was back when I lived out there. They weren't able to help me with everything I needed but they did have the one tool that I was looking for.

  William Whiteley
6 years ago
Pretty good service, got a bad battery tested and replaced fairly quickly. I'll be back when I need something else.

  Sam Dean
2 years ago
Big store, good selection and parts availability. Staff is friendly enough.

  Tony Fedora
5 years ago
It's got all the standard auto stuff but I thought it fascinating to see a pretty girl service a car

  John Slattery
2 years ago
Staff is nice and i had no trouble getting what I need

  Sherwood Murray
4 years ago
The people there were very helpful and they attended to my needs

  Opening Hours

Monday 7:30 AM-9 PM
Tuesday 7:30 AM-9 PM
Wednesday 7:30 AM-9 PM
Thursday 7:30 AM-9 PM
Friday 7:30 AM-9 PM
Saturday 7:30 AM-9 PM
Sunday 8 AM-8 PM

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