Crow's Nest Cycle Shop
5 (28)
28 Summer St Suite 5, Westborough, MA 01581
(508) 614-9669
crowsnestcycle.com
Claimed
From the business
- Identifies as veteran-owned
Service options
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Smith
a year ago
Owner Willie is the Harley whisperer. Fixed my ride perfect and when something else broke the man diagnosed over the phone and guided me to a running bike at 8pm probably from his couch. The absolute man. Never asked for another dime. Ten stars!Services: Electrical repair, Tires, Engine repairServices: Electrical repair, Tires, Engine repair
Jane Kozel
5 months ago
The owner, Billy, is kind, honest and takes pride in his work. Fair priced and goes above and beyond to make sure you're well taken care of! My go to place!!!
Brandon Tanzi
7 months ago
Awesome customer service. Very stand up, trust worthy guy that really knows what he s talking about and spreads his knowledge. I stand by doing things myself because I can t trust shops to do it right but I would have no worries dropping my bike off here if I didn t have the time. 6 Stars!
Gary lee Johnson
a year ago
This shop is a great local place to go to.Willie is very knowledgeable, thorough and a very pleasant person to deal with.I had a new tire, tube and liner put on. He adjusted the clutch. He also checked and cleaned the front brakes on my Softail.That s what I asked for but he also checked the rear brakes, lubed the clutch cable pointed out a couple of small issues just to make sure I was aware of them. I have the large white walls he cleaned the new ones cleaned the rim and balanced it.He gave me an itemized bill and went over the whole thing with me.I couldn t have been happier with his work and how you are treated!Awesome all the way around!If you have a Harley I would highly recommend giving Willie a call !Services: Tires, Brake service & repair
Chris W
8 months ago
Willie is incredibly knowledgeable, reliable, affordable & personable. Highly recommend for Harley-Davidson owners. Will definitely use his service again.Services: Battery, Oil changeServices: Battery, Oil change
Kyle Reilly
a year ago
Brought my Softail in for service and a tune up after being stored for awhile. Service was excellent, walked me through everything that was done and made sure I understood all the work and why it was needed. Let me know when the next service would be needed and was eager to get me back on the road. This will be my main shop going forward!
J P
a year ago
Excellent experience with this Veteran-owned business. Great customer service - totally transparent about the work and pricing. Knowledgable, engaging, professional - treats the bike like it's his own. There's a reason it takes some time to get on the schedule, and that's because the job will be done right and at a fair price. I'm glad I found them, and I won't be taking my Road King anywhere else.Service: Oil change
Roshan Uttangi
10 months ago
Billy was great - friendly and knowledgeable, not only did he change the that I had requested but also checked and fixed an issue with the oil pressure sensor.Service: Oil changeService: Oil change
tattoo henry
6 months ago
I found Willy to be a professional wrench andBusiness man .He does quality work with special attention to the small things..Service: Electrical repairService: Electrical repair
Christopher Jenkins
2 years ago
A Small business like Crows Nest lives and dies by its reputation and their ability to complete quality work at a reasonable price and within a realistic timeframe in order to compete with the bigger shops and franchise bike places in the area. Willy is honest, upfront about what he plans to do and will even spend the time to tell me about how my bike will ride or sound if I switch a bigger low pro tire and rim, or swap out the exhaust for different pipes and how that will change the unique sound I currently have. He could have easily taken my money and kept his mouth shut about how the changes would impact my ride, but he was straightforward and honest and i respect that which is why ill continue to bring my bike and my business to the Crows Nest! Not to mention that supporting small businesses is what makes a community and the people that make up that community which i am proud to say that I am also a member of!Services: Tires, Brake service & repair, Oil change
Morgan Burg
2 years ago
Brought in my 09 hd superglide for a fork seal replacement. Was able to drop off on a Sunday which worked out perfectly for me since I work alot of hours. Willie met me there so my bike was not left outside until the next day. Another bike he was working on took longer than expected but he contacted me about the delay so I wasn't in limbo. He gave me multiple choices on the type of fork fluid he had in stock and he explained in detail what would work best for my riding style. When bike was ready he stayed late on a friday just so I could pick it up before the weekend. Attention to detail and personalize service is something now a day is very hard to come by. Two thumbs up..... And I will definitely be back.Service: Steering & suspension repair
Brennan walters
2 years ago
The owner Billy is a great guy and very knowledgeable. He takes the time to explain exactly what your bike needs and won't take advantage of you. You'll be happy you brought your bike to the crow's nest.Service: Engine repairService: Engine repair
Larry Ross
2 years ago
Fantastic work! Crow s nest brought my bike back from the dead! I had redlined way too many times and the engine finally blew up. Billy Mcloughlin the owner, explained what needed to be done to bring the bike back to life, and although it was an expensive repair, it was money well spent as there was no way I could have afforded to replace it! Thanks Billy, you re a lifesaver!Service: Engine repair
Jeff Tetreault
2 years ago
Had my clutch repaired here was very informative and knowledgeable, Willy was very detailed when it came to cleaning out the metal shavings and following up on the repair. I will definitely use him as my new motorcycle mechanic
Brian Lentrichia
a year ago
Willie is personable and meticulous. He checked and adjusted every detail on my 2001 Low Rider, had the bike ready when he said he would at a fair price.
Richard Ricardi
2 years ago
Working with owner Bill is the best! He s super knowledgeable and thoughtful about approaches. He will do what you want done, nothing you don t, and does nothing without discussing it with you first. He communicates thoroughly, does everything with integrity, and prices fairly. Can t beat Crow s Nest!Services: Electrical repair, Tires, Engine repair, Oil changeServices: Electrical repair, Tires, Engine repair, Oil change
Patrick Burke
2 years ago
Had a great experience using this shop. Will was professional, bike came out great, he kept me updated as to how the work was progressing. I would definitely recommend.
Korey Bailey
10 months ago
Excellent service, installedNew tires and wheels checked over everything to make sure there were no problemsService: TiresService: Tires
mark connolly
10 months ago
The shop was excellent they found and fixed all my stuff and took care of everything exceeding my expectations!Services: Electrical repair, Tires, Engine repairServices: Electrical repair, Tires, Engine repair
Kevin Thompson
2 years ago
I contacted owner Willy about looking over my recently purchased Harley streetglide for a safety check and mechanical check of my bike..He made it easy for my tight schedule and took the time out of his busy day to help me out while i waited,i can honestly say he is a straight shooter really knows his stuff a true pro but treated me as equal which as ive found over the years is rare at bike shops..Do yourself a favor and go see Willy at Crows nest im confident you will be glad you did...
Luke Judge
7 months ago
Great shop , great guy and has every part you need!
Cornelius J
7 months ago
I definitely recommend Crows Nest cycle shop..!! Very reliable and fair pricesService: Engine repairService: Engine repair
Tom Xayavong
10 months ago
I am very pleased and professional. I am highly recommended honest .Service: Engine repairService: Engine repair
Sean Mcloughlin
2 years ago
Did an excellent job. Was fast and cheaper than most shops around.Service: Carburetor cleaningService: Carburetor cleaning
michael maturi
4 years ago
Nice little shop, Willy knows his stuff!
James Lynch
3 years ago
First class service from Willy !!~Dr JimServices: Carburetor cleaning, Delivery, Tires, Steering & suspension repair, Engine repair, Brake service & repair, Oil changeServices: Carburetor cleaning, Delivery, Tires, Steering & suspension repair, Engine repair, Brake service & repair, Oil change