Balise Honda Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amy Owsiak
9 months ago
Friendly, knowledgeable and honest repair team. They were unable to assist with all of my car issues, but were honest and fair. They explained everything in great detail and made recommendations to a dealer that specializes in my model of car. Thank you Mrs. Racine and the service team!Services: Auto brake repair, A/C installation & repair, Auto maintenanceServices: Auto brake repair, A/C installation & repair, Auto maintenance

  Evin
2 years ago
Excellent and fast service with miss Colleen !also got good deals too!I will go back with next service soon !

  christina rini
7 months ago
Everytime I stop at Balise with my car I leave a happy woman! All my troubles and worries are taken care of! It could be a regular oil change or a low tire pressure light or inspection sticker or a question about the car computer screen. I love knowing I have Balise Honda Service to rely on...with or sometimes without an appointment!

  suzanne marotta
a year ago
Good service and they will always advise as to what items you might consider addressing while you're there as needed or preventative maintenance. No hard sell easy to deal with.

  Gina Sullivan
3 years ago
I was scheduled for 7:40am to get a new key. I show up for them to tell me that they don't even have a key. I made the apt 5 days earlier. Wouldn't you make sure you have all the parts to fix a car for when they are scheduled to come in. So they had to order a key and scheduled me a new apt. I come back and I was told it would be a hour max to program my key.I waited over 2 hours (i have had a key programed and it only took 10 minutes max) . My car was done but for some reason I still couldn't take it they needed to enter some # blah blah blah....Absolutely awful customer service.Don't say it's gonna be a quick thing if it's gonna be over 2 hours. I will not be coming back

  Mustafa Thompson
4 years ago
Went for a State inspection sticker. They took my car keys and guided me to the waiting area. Over an hour later, a customer who had been there for over 2 hours asks when they will be done with her cars inspection. That's when she was informed that they were unable to conduct any inspections because they had run out of toner for the printer. A few minutes later the desk clerk decided to hand back the keys of everyone waiting for an inspection sticker. Needless to say I was upset. Over am hour of my weekend wasted because they forgot to order toner.

  Jose Camacho
a year ago
Service was Supeb,from the emergency call,to the warm welcome to ur shop..and Roy Martinez excellent service..A 1000 times better than Paragon honda in NY...from free transportation to breakfasts..Springfield Honda u r the BEST..

  Shantelle Boyd
3 years ago
I had a great 1st experience purchasing my new car here at Balise Honda W. Springfield. James Frangiamore was a big help with helping me make a decision that was BEST for ME! He was honest, kind and never pressured me to do anything. He was just simply there to help and he did just that. I would recommend James to anyone!

  Kim Moore
3 years ago
When I brought in for service they took their sweet time getting to my car, almost wasn't ready for pick up when I needed it, but I called and kept telling them it needs to be done, they are unorganized . Now months later im calling for service and not on person in the past couple days has called me back. Guess I'm going somewhere else for service! This place is ridiculous.Services: General repairs & maintenance, Oil change

  Ali Adnan
8 months ago
Worst place ever, they didn t have time to entertain you, I wasted my time in this dealership

  Kelly Gonzalez
3 years ago
Took my car in for service and they filed my paperwork under the wrong name. 3 people came up to me insisting that it wasn't my car they told me my Vin number was registered to someone else's name . I told it's my car and then they began interrogating me as if I was lying they even looked into to see if it really was my car. I When they found out it was my car they didn't even apologize. I felt very harrassed and uncomfortable because of this I will never come here again. Came to pay for service and got harrassed the whole time about whether it was my car or not because they messed up my paperwork not at all impressed will find another service center next time

  RICARDO Ramos
a year ago
Worse service ever, oil change took 2hrs with an appointment. They continue to leave a sour taste in my life..

  Karen Barr
4 years ago
I've always gone here for my service with no problems. This year I've been in for specific needs on a brand new vehicle and had to go back multiple times to have the problems rectified. Hopefully the next time I'm in for service it will go without a hitch.

  R M
3 years ago
Told me I needed a transmission for over $8000. Brought it to Curry. Flushed the transmission under factory warranty and solved my issue. Will get my money back for misdiag. Lucky I got a second opinion. Thanks Curry Honda service.

  Tom Garrison
9 months ago
When you don't have a Honda, they are rude and igore you even though I just purchased a new car

  Kevin Hurley
4 years ago
I had some minor issues with my used car that I had bought and when I spoke with Zach Keefer, he immediately told me to schedule an appointment and he would take care of it all. I just got it back and he did exactly what he stated. Thank you Zach

  Shawn Connelly
a year ago
I really caring and knowledgeable sales associate walk us through all the steps, and set up a very reasonable offer.

  Angel Dejesus
a year ago
Easy to get me in to a car went in at 10am by 5pm they called me to pick up the vehicle after they gave it a detailed

  Brandon Bushart
4 years ago
I got new license plates for my car but when I went to swap the plates myself, the screws holding the rear plate were so old and rusted that the screwdriver did no good. Took my car over on a Saturday and they broke off the old screws, tapped new threads, and swapped my plates using new screws. Friendly staff as well.

  John Barber
3 years ago
After some initial challenges with scheduling my appointment, everything went very well. Thanks to Chris George and Scott, the Service Manager.

  Javier Moya-soto
a year ago
Very good deals nice and very clean nice people to deal with than

  Douglas Wrobel
7 months ago
Also I will be contacting a lawyer for breach of contract

  Angie Velez
a year ago
Purchased a car with Juan C he was great. Thank you

  Aniyah Branch
5 years ago
Slowest working place ever!! How does it take 2 and a half hours for an oil change. Never coming back here

  Monte Newman
3 years ago
Always courteous and professional. Fair pricing and top notch service.

  Gayle Gordon
2 years ago
I had an appointment for an oil change, was told it would be about an hour and, more than two hours later, I'm still here

  Colleen Hudson
4 years ago
My sales consultant, Arsen, was the best! He made my car buying experience a good one.

  Pamela Couture
5 years ago
Very fast service. Great employees; helpful staff

  Deb Boissonneault
6 years ago
Always very friendly and extremely helpful. Highly recommend.

  Ronald Wrobel
2 years ago
A bit of a wait but excellent sevice