Santoro's Service Center
4.5 (17)
250 Orchard St, Watertown, MA 02472
(617) 926-8102
santoroservicenter.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Carolyn Bloomberg-O'Brien
2 months ago
I've been taking both my cars to Santoro's for about five years, and I've had a lot of work done: brakes, oil changes, various part replacements, etc. I've had nothing but excellent service and professionalism every time. In terms of cost, Santoro's is not the cheapest but by far not the most expensive and the work is always quality.
Randy Plante
6 months ago
Walter put some shocks in my classic 1968 Hemi Charger. He did a great job. I trust him with my car.!!
Andrea L
3 years ago
Walter is the BEST. I take my car here always, he is always so honest, and does a really good job. He lets you know exactly what is up with your car, discusses options and will break down the price of everything for you. Prices are incredibly reasonable, and they're FAST. When I change my tires out from summers to winters (and vice versa), it took them all of 15 minutes, if even. When Walter took my car in to change out the alternator one morning, the car was ready the same day. Just a fantastic mom and pop shop, I recommend coming here any day for all your car needs.
Mitch Bannon
a year ago
If you haven t had Walter help you with your automotive issues or just for general maintenance, you should. 100% customer satisfaction, quality parts & services, at a fair price. A true gem.Services: Tires, General repairs & maintenance, Electrical, Brakes, Air conditioning, Oil changeServices: Tires, General repairs & maintenance, Electrical, Brakes, Air conditioning, Oil change
Robert Loria
3 years ago
I've lived out of state for years. But when I was back in Massachusetts and needed auto service, I knew where to go--Santoro's Service Center. Walter Santoro and I have known each other since 6th grade science class. Walter has always been a hardworking, kind and enthusiastic person. He is still that way today. His service on my vehicle was superb. He corrected some front-end issues that I've had for years. He even removed a stick from the driver's door lock that my 2-year old inserted! Thank you Walter and all the best to you.Service: General repairs & maintenance
Joel Pastuszak
7 years ago
Brought my girlfriends car in with a stalling issue, what we thought might be related to the alternator/battery/etc.Walter was able to get the car in right away and figured out there was a low oil/oil pressure issue causing the engine's timing to be off, thus causing the stalling. In a matter of about an hour I had the car back, oils changed, fluids topped off, codes cleared, and running great. He also gave some advice about follow up which was very much appreciated.We live in the neighborhood, took a chance on a local shop, and couldn't have been happier with the service! Friendly, knowledgeable, professional, and overall great service. Thank you, gentlemen!
Joel Almeida
5 years ago
Great family owned businesses. Took my bmw in for what I thought was a ball joint issue. Turned out to be sway bar bushings. They were honest and speedy. And didn t overcharge me too much. I would go back for more repairs if I need them. I recommend!! Thanks!
Michael Kennedy (MK)
a year ago
Walt made me feel unsafe around him in early 2020 and said things in public that diminished and disparaged the reality of the deaths of those who had passed since the pandemic began.Update: I m honestly surprised he s still alive. I was going to remove all my negativereviews in 2023 but because he still claims covid death is political I ll leave it up until the inevitable. The only people who made it political were the ones who bought the lie and wouldn t wear a mask to save other people s lives in 2020. or maybe don t joke openly around people who may have lost loved ones?
g nosk
3 years ago
Walter is a competent mechanic and straight shooter. He has taken care of our cars for years and we are thankful.
Karen Higgins
11 months ago
Only place I trust with my car.. Walter is the best!!
joan kiley
2 years ago
Always there when needed. Great services, great prices, great guys!!! Thank you!!
Dasha A. Baker
5 years ago
Fantastic - don't go elsewhere
mokhtar kheiry
6 years ago
Very rude and unprofessional!
Dylan Lindholm
5 years ago
Always above and beyond!