Perfection Auto Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kristine Werling
a month ago
Excellent service from start to finish!! Mike and his team are great!! Have already recommended to friends in the area.Simply walked-in to get a quote, and immediately was told that this was a repair they were familiar with and gave two options for service. (This was already a big contrast to another auto shop I visited prior, which said the repair was basically unfixable and they couldn't give a quote.) Decided to move forward with repair, which was completed in just a few days (actually faster than expected), and car looked amazing! Price was exactly what they quoted me, plus the car was washed and looking great.

  Christopher H. Chung
2 months ago
I've been coming to Penta/Perfection for auto body repair for over 20 years. Mike, the owner is honest, fair and always reliable. We've been there for many many times.. -- too many for me to want to count -- and from big crashes to small dents, Mike's and his establishment been there for us. We are lifelong customers, and I would highly recommend to have your car repaired there if you want great work and very competitive prices. We've recommend many people to go there, and they always told me that they've been treated fairly and the work's been great.

  John Zhuang
a month ago
I have repaired my car a few times at Perfection. The service and customer care was excellent. Mike Penta and his team provided outstanding work from estimation, dealing with insurance/ car rental to repair job. Customer satisfaction is the outcome!

  Joseph Samson
a month ago
Tommy provided outstanding service! As we were visiting from California and started our trip with rental car trouble, Tommy was there to help. He helped us trailer our car back to the airport and ensured we were in good/safe hands once we left. He shared with us things we should do and places we should eat while in Boston. A great Bostonian and a true five star service provider! Thank you Tommy.

  Julie Spencer-Robinson
3 months ago
I crashed my car getting off the Mass Pike and Perfection got there so quick. The tow truck driver Kirk was really helpful with what my next steps would be and the office manager Daniela was an absolute angel getting me a rental car so I could return to western MA. She actually drove me in her car to the agency so we could get there by 5:00! Their kindness was especially appreciated at such a stressful time. I highly recommend them!

  Sarah Joan
4 weeks ago
I want to thank the team for stepping up and fixing my car after a less than desirable experience. I was in a terrible accident and my car was returned still leaking and with glass. We tried to fix it ourselves but realized the door was still bent. Perfection took it back months later with no charge and fixed the issues as well as cleaned my entire car beautifully.Thank you so much for turning around my experience and for going above and beyond

  Joseph Lee
a year ago
Mike Penta, the owner of Perfection Auto Body, is the best auto body service in the state of Massachusetts. He always takes care of his customers cars and takes care of anyone. I first met him 15 years ago, when I was a poor student who got hit-and-run damage. He was able to patch up my car for 1/2 of what other shops were offering because he understood my situation. I really appreciate that. Now I bring in all my cars and my friends' cars too. He'll come out personally and do the work himself. It's the little touches, like buffing our yellowed headlights for free, or adding touch-up paint to the cars. His entire team is incredibly nice as well.Services: Auto body & trim repair, Painting, Auto glass repair, Body & Trim, Auto detailing, Auto emissions testing, Vehicle safety inspection, Auto interior vacuuming

  Evelyn Nu�ez
a week ago
My mothers car just received a detail and a painting job of her vehicle. Excellent and professional service by Mike and his son Joe. Thank you so much for the good work!

  Han Zhang
2 months ago
I need to have my bumper, grills and some wiring/lights replaced or repaired. All the other body shops I consulted would quote me at least 3 or 4 grand. And everybody was telling me how hard it was to get parts and my car would be sitting in the shop for at least a week. Luckily, I came across, Mike Penta, the owner of the shop. He's the nicest, fairest in the practice, easy to talk to. And he got the work done in 3 days and charged me half of what other places would otherwise.I would definitely recommend this place!

  Jamie Sweeney
2 weeks ago
My daughter was visiting her boyfriend in Boston and on her way home her car started overheating. Being an out of town, young girl we were nervous about the repairs. The service she received to repair her car was honest and very fair! We are thankful she fell into the hands of an honest repair shop.

  g G
a year ago
Good luck if you choose this company for towing. Especially if it's a drop-off towing.The people are nice but the work was not done properly. They did explain to me why the miles was charged for round-trip.(26 miles for actual towing distance, got charged for 277 included 108 for tow and 52 miles towing mileage)Mass Law do support this part.When I made the first call, I described two front wheels got bent, but turns out only one is their responsibility. (The other one was because of pothole)However, after I checked all the pictures I took I admitted my mistake.But they just constantly said I washed my claim and they are not going to pay anything.I understood that I was wrong at first, but they didn't respect the truth that one rim's damage was related to that towing. If you have to choose this company, make sure take pictures before & after the tow. Be beware of the way when they apply the metal plate & straps to the rims.It's not worth for me to find an attorney to sue them for that 300 dollars repair. But when you can not be understood by the people who damaged your belonging or even receive a 'SORRY' from their mouth, it just made u a bad day.I know they have worked in this area for a long time with relatively good reviews, but just remember its always a good idea to protect yourself when you can.

  Deborah Robertson
a month ago
I was pretty shaken up after the accident I was in today. The driver that picked me up was super nice, with a very calming spirit. His name is phil. He was very professional.He answered all of my questions in a very gentle voice. He helped me calm down and stated that it could have been worst. I was not hurt and my car can be fixed.Thank you Phil and profection towing.

  Melissa Piana
4 months ago
I brought my car in to get the driver side's mirror replaced. I was expecting a large price tag and multiple days to get it fixed. I was pleasantly surprised that they were able to fix it on the same day and for only $100! So grateful for their service - it made my whole week!

  Dennis J. Curran
a week ago
Family-owned; just nice people; very professional. Reasonable [prices.And they don't make you feel like an idiot when you get into an accident!

  Kevin Heffernan
6 months ago
In the last nine months, I've had to take my car into these folks twice. They are straight shooters, reliable and affordable. They handle all the paperwork with the insurance compan. The second time in particular they were very quick and got me back on the road when I needed the car. I recommend him highly.Service: Auto body & trim repairService: Auto body & trim repair

  C B
2 months ago
Perfection is the best place for any automotive repair needs I always recommend to everyone because of the service I ve received here for the past 15 years no matter the problem auto repair and auto body never any complaints on my end and I am there often with multiple vehicles and never have to come back for the same repair because it s always done correctly the first time well except for oil changes but that s a must right

  Betty Sheng
5 months ago
Look no further! This is the bodyshop you are looking for! My lexus front bumper was damaged and we did not want to replace the whole bumper. Perfection bodyshop was the only place offered to fix it. They fixed it to the extent beyond my expectation at a very reasonable price. Highly recommend!

  karen miles
8 months ago
The entire team at perfection auto is amazing. They have made my life so much easier, from taking care of me and my car when we had a serious accident, to the every day things like inspections, oil changes and fixing windshield wipers. They are honest, quick ,always reasonably priced, And do great work. My car looked almost new and they worked so well with the insurance company they go out of their way to make it convenient I cannot say enough good things about perfection auto.

  Jonathan Stein
6 months ago
Mike Penta and his crew at the Perfection Auto body shop are the best. Auto body problems are always aggravating, but when you bring them to Mike the pain disappears! The prices are always fair, too, and their work is truly.perfection. Just a great company of nice people.

  Lauren Allen
7 months ago
These guys are the best! Not only are they super knowledgeable, they are really fair with pricing & transparency! As far as I can tell they are not looking to get every dollar out of you like the dealerships are, plus they do an awesome job! I would recommend them 10 times over.

  Cynthia Kowal
6 months ago
Last night my car broke down and needed a tow for a good distance from the Mass Pike. Kirk H, towing manager for Perfection Towing, arrived within minutes of being contacted by MAPfre emergency (ty, Joe). Kirk was efficient, thoughtful, and good company on the ride in the flatbed truck. I am grateful..I waltzed through the situation.

  helena kusel
2 weeks ago
DOING BUSINESS WITH MIKE PENTA FOR MANY YEARS. HIS SUPERB COMMUNICATION AND TRUST FULLNESS IS THE REASON I CONTINUE TO DO BUSINESS WITH HIM. HIS WORKMANSHIP IS SUPER.

  Michael Ruggiero
a week ago
Car broke down on Easter Sunday on the Mass Pike. Fast, efficient and knowledgable.

  Frank Ridley
11 months ago
Mike was great! They fixed up my car fast and for the price quoted. I'm going to recommend them to everyone. Honest guys and expert craftsmen. Tuna the dog is also a good boy!Thanks Mike and Co!FrankService: Auto body & trim repair

  Tracy Welch
4 months ago
This is a rundown family owned mechanic! I completely trust him with my car! I used to be a dealership snob! Not anymore

  Joshua Begley
a month ago
Mike was friendly and professional - a pleasure to work with. Highly recommend Perfection!!

  Sage Low
a year ago
This place is the best around. Mike is very kind as well as diligent. I dropped my car off after being rear-ended a couple weeks ago. They had everything fixed in a matter of days. Furthermore, when i went to pick up my car, I noticed they had put it through the car wash as well as cleaned in interior. Always above and beyond service here, I will not go to anyone else.

  Stephanie Pine
2 months ago
The best experience ever, so professional and knowledgeable Michael was with my car.

  Mary Guerrero
7 months ago
Dear Mike,I met Ted at 5pm today my tire blew out in Framingham 2 angels put my donut on By the time I got to Waltham !!!!!!donut air went from 60 to 30 no gas station would me!!!I know if I could make it to perfectionWhen I arrived one man said let me check, THEN I met amazing man name Ted came over to me said I can help you I couldn t believe it I m so great full for meeting incredible person like Ted

  Webb Nichols
10 months ago
Mike, Danny, Joe and their entire Penta / Perfection Team do wonderful, efficient and affordable work.They are friendly, reliable and sincere and show both interest and concern for the condition and operation of my car.Services: Painting, Body & Trim