Galen Street Sunoco

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Margaret Gazda
4 months ago
I have been bringing my car here for the last 4 years, and have received reliable, honest, fast, and quality service every time. They have basically built me a new car at this point. This is the only place I will bring my car, Elie and Dion are the best and so dependable. They always remember me when I come by the shop which I really appreciate. Their expertise is top-tier, and they are excellent at communicating what the problem is and how they are going to fix it, either on the phone or by sending photos. All work they have performed on my car has been perfect and I recommend them to everyone. I will be a customer for life!

  Jonathan Bryant
a year ago
Excellent German car maintenance and custom tuning done here. Ive had oil and brake change service done and windows tinted.. They also handled state inspection. Lower cost than others. Owner is a straight shooter. I highly recommend.

  Josh
a year ago
I had my trackhawk lowered along with control arms installed. Even though I had issues with the aftermarket parts I purchased, Elie and his team took the time to make it work as best as possible. Great customer service and advice. I will certainly use them again for future projectsServices: Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Wheel alignmentServices: Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Wheel alignment

  Alfiero Alfieri
5 years ago
Careless and low integrity!Got a flat tire on I-90 and stopped here to get a repair. They obviously damaged my car door from their lift when putting the tire on and refused to admit fault. They claim the rust on the door indicated old damage but it was the rust off their lift. They did give me a $5 discount on the tire repair though, that will be a big 1% help on my insurance deductible.

  RahRah Entertainment
8 months ago
Dion made me feel like family from the second I walked in. He made sure to help with my brake lines and was able to do it in less than a day. I would highly recommend anyone to this shop for any work that needs to be done. Dion, I appreciate your help and will always come back because of the way you treated me!

  Patrick Capozzi
11 months ago
I've been a satisfied BMW customer of GSS for a few years. In my opinion, they are the best. Elie and the entire team are extremely knowledgable, take time to explain issues, and offer any possible options for repairs and parts. The work is always reliable and warranted. And there are never any surprises with pricing. They excel in customer service and I've never known them not to be friendly and accommodating. I highly recommend these folks!Services: Air & cabin filter replacement, General repairs & maintenance, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Auto tire replacement, Vehicle safety inspection, Auto brake replacement, Oil change

  Brian Larsen
4 months ago
Great service, fair prices. They get all my vehicles.

  Karoline Alicea
3 weeks ago
They pump your gas for you. They are so friendly.

  Jonathan Levine
3 years ago
Have been to this location twice with sudden issues with my car. The service has been fantastic and fast. Dion diagnosed the issue on both occasions quickly and was able to give me various options for repairs and cost. Great communication including a followup courtesy one week after service. Also got a complimentary wash while it was in the shop. First rate service that I will gladly use again!Services: Tires, General repairs & maintenance, Auto engine tuning, Oil change

  Alec Harpin
a year ago
I had trouble finding someone to help me fix my GTI recently and thought there was something seriously wrong with it, but Elie looked at it and quickly figured out the issue which was a simple fix and I had my car back the same day. Highly recommend for any service needs

  Tessa Vasiliadis
3 years ago
I love going to Galen St Sunoco. I ve had an excellent experience every time I ve gone. As a young adult owning my first car, there s a lot I don t know or understand. Eli always takes his time to explain what s being done to my car and why. I appreciate how quick, thorough, and efficient they are. I now only take my car to Galen St Sunoco - from gas to any maintenance. It s my one stop place!Services: Tires, General repairs & maintenance, Battery

  Abdul Karim
2 years ago
Honest and friendly staff, they care for the customers. I would not look anywhere else. Highly recommended!I went there to get my brakes checked and was ready to get them replaced. However, when Dion inspected it, he told me that I don't need to replace them at the moment as they are only 30% used and they can easily last few more months. I was surprised to hear this since whenever you go to a repair shop they are telling you to spend more vs not spending at all.It really difficult to find a repair shop that cares for the customer and the car.I am glad I have found THE repair shop, I am going to come whenever there is anything wrong with my car. Hope it's not too often though

  Chantal JEAN-BAPTISTE
4 years ago
The Lord directed my path to Galen Sunoco last year for my car repair and it has been a blessing ever since. Awesome reliable repairs, affordable prices, friendly/courteous customer service.No matter the car issues, big or small, Elie will deliver great service with a smile.

  Petar Dimitrov
10 months ago
Very transparent and cost effective place to maintain or repair any type of vehicle. I've been taking all my cars to this place for years and never had an issue with the quality or cost of service.

  Antonio Fowler
2 years ago
Great shop! They do fantastic work and do a great job at keeping you updated on the progress of your car. They also use quality parts and do a great job with part installation. I have never been let down by them!

  Jessica Hack
4 years ago
The guys at Galen Street Sunoco are awesome. They helped me out with snow tires a few months ago the night before a huge storm was coming. And on top of helping me out in a pinch, i had actually called their other shop down the road by accident that morning, and they STILL helped me out despite the very short notice. There also was an issue with my car starting, which they helped me to figure out at no extra cost and even tried to fix it the easiest way possible without charging me. They're quick, helpful, explain everything in detail and don't push extra repairs/parts/service. They gave me invoices and estimates, explained everything and made me feel like it was still my choice on what i absolutely had to fix and what i could wait on. Will be going to them again in the future for sure

  Marc Abou-Ezzi
a year ago
They were professional and easy to work with. Recommend for your car needs

  Wedding Planner Chaplin
4 years ago
I stop by this gas station on May 16, 2019 due to I had a flat tire. Coming back from Logan airport where I spend over two hours in traffic. I was frustrated and far from home. The manager Elie was polite and kind to me. He understood my frustration and offered to helped me. The tire was fixable and the cost was reasonable, I was finally safe on my way home. The tire took less than30 minutes to fix , customers service was superb and the cost was reasonable. I will stop by here again for service and gas when in the area.

  Michael Dennis
4 years ago
If you own a BMW I wouldn't hesitate to bring your car here.I had my 2001 BMW Z3M Roadster serviced here for a power steering pump replacement and couldn't be happier. After getting quotes from the various indy BMW shops in the area, Elie beat their prices by a considerable margin and performed the work in a very timely and professional manner. He's also an enthusiast which is great.I think I found my go-to shop for all my BMW needs. I'll definitely be bringing my cars here for future service.

  Joyce Powell
3 years ago
So my car broke down on the Mass Turnpike (engine light flashing). Luckily I wound up in front of Galen St. Sunoco. ON A SATURDAY. I was about 40 miles from home. AAA couldn't even help me due to Covid rules. Elie took it in, did the diagnostics and advised me that he could get the parts and replace what I needed to get me back on the road. His advice was sound, pricing reasonable. His work quick and clean. Wonderful to see a small business with such care for his customers. Would highly recommend to anyone in the area. Thank you Elie.Service: Auto engine diagnostic

  Chris Patrick
5 years ago
Honest & reliable service. Living in Watertown and having these guys down the street is very convenient. My BMW needed some brakes & tires so I shopped around and these guys beat the local competition by a considerate amount. I knew the second I met and started speaking with Elie (Manager) that he knew what he was talking about. Recommending preventative maintenance & not upselling me for extra things I didn t need. An enthusiast with passion for what he does. I ll be back with the wife s Audi soon! Thanks guys!!

  Cesar Matos
a year ago
Really good service and attentions! I set this like my regular shop now! Thank you guys!

  Dainya Hannan
5 years ago
Great service and staff. I needed a side mirror for my car. Even though the supplier messed up the order and caused major delays. The staff, especially Eli, took care of me by not charging me for the labor and returned my down payment. I will definitely go back there in the future.

  Danielle Melino
5 years ago
The manager Elie, staff, and family at Galen Street Auto are just amazing. They were incredibly kind and helpful to me and my family when we had car trouble. Fantastic people. The world needs more people like them!

  edward jean-louis
4 years ago
By far one of the best shops around. Phenomenal service and great pricing. They only use OEM parts and the technicians are very experienced. Its often said that you shouldn't buy a used german car because of the cost of maintenance....i say BS!!! If You find great shop like Galen, you'll be fine.I had 7k worth of work that need to be done ( quoted by the dealership) which included the rear guibo, oil leak, alignment, drive belt and tensioner, fried electric module, and more.My 3rd party warranty company initially denied the claim.It turns out they denied the claim simply because the dealership was overcharging.I was refferred to Elie. at Galen st. He was able to negotiate with my warranty company and get them to pay for all of the work I initally needed plus more!!!

  Nazim Dalle
5 years ago
Best gas station in Watertown. Quick to help out and service your car. Whatever you think you need they will provide. I had an issue with my brake pads and they fixed it no less than 15 mins.

  Michael Zaccardo
a year ago
Finding a trustworthy reliable mechanic is one of the top three things to find in life. Eli and the team at Galen st take it step further. Go here for everything automotive for the rest of your life.

  Bimma Joc
3 years ago
Galen street Sunoco Helped me out tremendously with my BMW front diff, oil pan gasket, and control arm issues. My Vehicle is running like it was brand New. They have now Gained a new customer for Life. Thanks to ELY and the Mechanics.Service: General repairs & maintenanceService: General repairs & maintenance

  Steve Paulin
3 years ago
Only went here for an inspection on my '91 Miata, super fast operation. Shop manager (owner? forgive me, it's been some time) has a sweet AMG. Would definitely recommend coming here if you care about your car.

  Michael Fruin
4 years ago
Outstanding service - comprehensive diagnosis, competitive labor rates, OEM parts, exceptional workmanship & professional service. I highly recommend Galen Street Sunoco from a straight-forward inspection or oil change to extensive repairs to your prized possession.