Artos Service Station

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jillienne Bishop
2 years ago
I have used Arto as a mechanic a few times, and always have a good experience. He is an honest mechanic with a genuine and kind personality. I have an older vehicle that has some quirks, and unlike other mechanics in the area he has never tried to pad on any additional charges. Always a fast turnaround time. Highly recommend!Service: General repairs & maintenanceService: General repairs & maintenance

  Adam Walder
2 years ago
I have been using Artos for both my families car repair needs as well as gasoline for over 10 years. Anytime I have any sort of question regarding a car issue, I know I can easily roll up to Arto and ask his advice (or even call/ text him). He has never tried to sell me on a service or part I didn't need and I trust his opinion on repair do's (or don'ts) 100%. He has even told me "It's cheaper to order the part online - order it (here's the exact part number and place to buy it cheapest) and I'll install it for you". He is extremely friendly, knowledgeable, and an overall great guy to have as a mechanic. There are a few things in professionals you want to make sure you have a good relationship with and a mechanic is at the top of the list. Arto is THAT guy.Services: Tires, Auto glass repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, Oil change

  Patrick Lavoie
2 years ago
Good for small job (oil change, tire) but very picky with small details.He doesn't want to work on my bolt joint until I got tail light to replace a broken one in order to pass the state inspection. Once I got the one he found for me, I had to insist to have it installed, he saw a small crack at the bottom.Once I got the car, after the bolt joint and the tail light replaced, he proudly told me that he got a state inspection sticker since he gave 10$ to the guy for him to ignore the small crack on the light. My broken one was worse and passed 3 stated inspection without problem.

  Austin Lent
2 years ago
Arto fixed an issue with one car after a tow and I ended up bringing my other vehicle to him because I liked working with him. He was easy to communicate with, helpful, and timely. If you are looking for a mechanic in the area I suggest giving him a call.Services: General repairs & maintenance, Brakes, Oil changeServices: General repairs & maintenance, Brakes, Oil change

  G L
4 years ago
The service is horrible. My car was towed here and I now regret for the choice I made to agreeing the towing to here. Unexpectedly car wouldn't start during the weekend, then I found out to be the starter problem during work. Arto, the owner, acted nice and told me to be a quick fix on the phone. He rushed me to fix it with an overly priced offer or be charged with diagnostics fee, $90. First, he would tell me replacing it with my car's dealership's starter. Then, he told me replacing it with aftermarket one just after a few minutes. I would never ever go to this place again! In the end, he overcharged me more than $250 for the starter replacement and requested me to pay in cash or be paid in higher quote. Initially, I didn't know how much a regular starter replacement would cost and agreed. After some research, I realized I was scammed. I should not have rushed to make a decision while working just because I wanted my car to be fixed sooner. He promised the starter would last a year. After, I have to replace my starter myself soon since I got no proof of his 1 year warranty even I asked him to make a proof. He said: "Hey buddy. It'll last a year. No worries." I was in a hurry and left without thinking about it. Now, I see how dumb I was. Lesson learned. Like he said, he would not like to do favors but just for the money. His business is nothing but profits, no honesty and integrity.

  Annie Gonzales
3 years ago
Beginning to end, Arto went above & beyond. He took our call on Sunday and booked us in for an appointment first thing Monday morning. We got there, dropped my car off, got a coffee across the road and a haircut as well and by the time that was done he had finished fixing my break pads and serpentine belt at perfect timing. He gave a more than fair price and I couldn t have been happier with the service. I ll recommend everyone to go to Arto

  Claire Stingley
5 years ago
I had to have my car unexpectedly towed to Artos by AAA after it broke down and wouldn t start. I had never worked with him before and was anxious, but he put my mind completely at ease. The problem (my battery and alternator) was taken care of very quickly, and he was extremely communicative and professional. Although the initial quote was expensive, We were able to find a solution that worked for both of us.

  Judy Maloney-Pinnone
10 years ago
I've been using Arto's for years, he is always reliable and reasonably priced. I just arrived in California and have driven across country and back before. Whenever I'm about to get on the road I have Arto check my car top to bottom. Being a single woman with few mechanical skills he could easily sell me things I don't need. In Sept when I brought my car in, all I paid for was an oil change. I cannot possible explain how much I will miss his honesty and friendly face. 5 Stars doesn't seem like enough. Best garage ever!

  Chuck Conley
8 years ago
Arto is a throwback from the days when honesty, integrity and a high quality work were the norm in the auto service business. He and his staff have always delivered on time, under budget with a high degree of care and communication. He's worked on our cars (Lexus and Mini Cooper) for nearly a decade and we've never been disappointed. We have total trust in his assessment of what's wrong, what needs attention and ultimately the finished work.

  K McGrath
10 years ago
This is the most honest, decent guy on the planet. He is incredibly accommodating, reasonably priced, and competent. I can't tell you the number of times he has had the perfect opportunity to tell me/charge me anything, and has never once taken advantage of me. In fact, he and his father have saved me hundreds, if not thousands, on work that would cost a mint if I'd gone to a dealership. I have recommended Arto to many people, very selective people, and he is uniformly admired. We have two cars, and over the years have needed quite a bit of repair work, and he has never failed to deliver.

  Alissa Butler
7 years ago
I had a wonderful experience here. As a petite woman, I often have issues when getting service done- getting talked down to, being overcharged- and this place was friendly, honest, and well- priced. The mechanic was so nice and explained everything to me. He also fit me in and got my car fixed in a day. If I need any more service I will definitely be coming back here!

  Saman Pezeshki
7 years ago
It's truly sad that no matter what happens and how much you try to work with a local mechanic, in the end they try to screw you one way or another as soon as they realize that you trust them and go straight to them with out getting a second opinion.This is an update to my previous review.We as a family had trust Arto as our local mechanic and had taken several cars to him for basic oil changes to break jobs. These are cars that are for the most part reliable, Acura, Honda and Toyota.Based on the work that was done on the Toyota (last review) it didn't take long before the breaks would start making random noises. After a few returns, we were told that it was because of the parts (original parts from Toyota dealership) not the fact that the breaks weren't installed properly. So we called it a day and decided to trust him even though this matter was later taken care of and corrected at the dealership.My next complaint is about price hikes that occur without any notice given. To charge someone $60 for an oil change and when they were just $25-$30 last year is insane. I choose not to argue about it and just simply never return.Arto is a young and respectful gentlemen who will show you how trustworthy he is initially (in order to gain your business) and as soon as he realizes you keep coming back, he won't bother even giving you a decent discount. We as a family have chosen to part ways with him and take our 4 cars to another near place near by.I hope that he and other read this and realize that you can't screw your customers especially the ones that were loyal to you.

  Robert Schneps
4 years ago
Awful experience dealing with Zee their car salesman. Came by interested in a vehicle and he was very shady about any questions we had. After some discussion, we asked if we could bring the car to our mechanic the next day to check everything out. He brought out and signed a contract agreeing to not sell the car. Later the same day he texts me that the car was sold, and I see the listing on Craigslist with a price increase of $400.Dishonest sales practices, not worth your time or money.

  Javier Guerrero
4 years ago
BEWARE: car overheated and wanted $2500 for a new engine to fix it. I was given the car back with the engine taken apart and still had to pay! Said the car was busted and if I left it there I wouldn't need to pay anything.My dad fixed the car for $250. Replaced the radiator, plugs and car was good to go! He just wanted my vtec Honda Civic

  Brent Evansen
7 years ago
I have two isolated and extremely bad experiences with this service station.. The first being with my 3-series BMW. I was in need of new brakes and tires and brought my car over for service. I got the car back and was informed 3 of my rims were cracked (when they were not cracked prior to service.. I am convinced it happened during mounting the new tires). In addition, the brakes squeaked as if they were still old and worn. Finally, within 1 week of doing the brakes and tires, my power steering gave out and I was forced to sell the car back to a dealer as it would have cost far too much at that point to keep fixing it.I am convinced that these issues were caused by the service station but had no way of proving so as I am not a mechanic. Unfortunately, I did not make an effort to prove this and decided to just sell the car and get a new car. I thought perhaps I was wrong and maybe the BMW was just on it's way out but then another incident occurred:My girlfriend brought her VW Jetta to Arto's for a similar service.. brakes, oil and tires. Another $1000+ spent at Arto's and sure enough, brakes aren't working correctly and the car is making strange noises that it was not making prior to bring in for service.I HIGHLY CAUTION YOU to not use this service station. I have now spent over $3,000 at this service station for two separate services on two separate cars and both times the vehicles were in worst shape after service than before.

  Sharline Nabulime
11 years ago
I've been going to Arto's Service Station for a little over ten years. My brand new 2002 Honda was a lemon and I can't imagine what I would have done without an honest mechanic on my side. He saw me through 2 failed transmissions and a slew of other repairs that would have cost me thousands else where. People like Arto and his team are a rare find and if you are lucky enough to find them, you make them your mechanics for life. ps. I've been getting my gas there for years but even in the dead of winter the gas attendants have a smile or a joke to warm your day. Anything but excellent about this place is a blatant lie. Just drive by and ask the people who flock it everyday.

  Matt Crawford
5 years ago
Great independent service station. I took my car there last winter when it wouldn't start. They fixed it quickly and at a reasonable price (and no charge for diagnosis). I appreciated their honesty that they weren't 100% sure the suggested repair would fix it (and at this price I was willing to take a chance).

  Andrew Broadstone
3 years ago
Arto is honest, does excellent work, and charges a fair price. He s been working on all my cars for over 15 years. I can t recommend him highly enough.

  Robert Sabatino
3 years ago
Everytime I go in they're super nice. Arto himself goes out of his wayto make sure customers are happy. They''ve done all my repairs andsveral times fixed my tires which had nails in them !! AwesomeService: A/C installation & repairService: A/C installation & repair

  justin locke
7 years ago
Since discovering Arto i have bid adieu to high price dealerships for my Honda Civic service. Knows his stuff, great service, great prices. Just a really pleasant guy.

  tsvetelin dimitrov
3 years ago
Arto is great , honest and very professional . He inspected my car right before I bought it . Highly recommend him for any car repairs.Service: General repairs & maintenanceService: General repairs & maintenance

  Rachael Horn
4 years ago
The absolute best customer service. They are friendly and professional. I have used this auto body shop several times and have had a great experience every time. I would HIGHLY recommending using them!!

  Alex Warren
4 years ago
They are genuinely honest. There prices are below whatbo was quoted elsewhere. Polite and friendly. Cslled eith what was wrong gave me a price and time it could be done by. They met everything they said. I hsve used them for both my vehicles sevetal times and will continue.

  Kay Kayfee
11 years ago
HORRIBLE!! He did not fix my car properly, almost as if they didn't touch it at all and let it sit there overnight. The attendants are rude and almost always mess up whatever you tell them. They also try & take money, for example they stop the pump before it reaches the amount you are giving them. DO NOT come here ever!

  Sara Rose Bond
3 years ago
Arto is the most trustworthy mechanic I ve ever met. Excellent repairs and easy to work with. Highly recommend!

  Jim Courville
7 years ago
The BEST service!!!! Great prices, super fast times, and the nicest staff you will ever deal with. I've been coming here since I moved to the area a little over a year ago, and have no plans to ever change!

  Savino J
6 years ago
Great onsite owner, excellent on sight mechanic. Honest and hard working. Great place

  hunter phipps
7 years ago
Do not buy car's from them. They sell them with issues and then wont pay for repairs.

  Margaret Pacious
a year ago
I just go for gas, now ! Nice, fast workers !

  Sean McDonald
9 years ago
Terrific partner for all things car related for me... for many years.