Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joseph Racine
a month ago
Definitely an awesome place! I made an appt with them to get a noise checked out on my WRX. They were able to find out where the noise was coming from within 20 minutes of having my car. Definitely left satisfied! Thanks again!
Edward Ring
6 months ago
They're real quick on the oil change and checking tire pressure from my tire pressure light that came on, they very courteous, clean and reasonable price. Following week got my sticker in and out my Clockwork. Would recommend them again. Thanks ,Ed Ring
Jeffrey Allard
2 weeks ago
Awesome friendly staff who value your time and get you in and out with good results. I recently had a water pump changed on mt 2009 Jeep Grand Cherokee. Work was done quickly and professionally. Knowing how to work on vehicles myself and usually would tackle this type of repair I just didn't have the time. After meeting the owner on several occasions for inspections I knew if was to use a local auto mechanic he was going to get my business, Price was better than expected and he offers a military discount which many auto mechanics do not. If I need auto work again that I can't do that's where Im going.
Tim
a month ago
Professional, friendly and knowledgeable staff. They have earned my business for many years to come.
Deborah Gilmore
6 months ago
Worst experience ever! They had my car for 2 months and gave me the runaround and didn t stay in touch and kept telling me they were going to get certain things done and then never did. The only way I knew what was going on with the car is when I called them and when I did finally get a hold of someone, they were just give me the runaround. They were rude and three weeks after we finally got the car back the check engine light came on again. This time I brought it to a dealership and they said that the place subaguru who had last fixed the head gaskets, put one of the head gaskets on wrong way and then there was no air going to the engine. You should never ever bring your car to this place. I had now spent another $1200 for someone else to fix something that they they didn t fix appropriately.Service: Auto engine diagnostic
Matthew Bail
8 months ago
Got the run around after they had my car for two days (I had a scheduled appt I waited 11 days for) and then gave me a write up for items I didn t go there to get fixed. In fact what I went for was never even got addressed. Called after they tried to reschedule for another two weeks out and was treated to a deep long explanation of the term back order by a condescending owner who clearly dosent need my business. I am local and would have loved to keep my money in the community, I m so disappointed but grateful because after I moved on from this joke of a shop I found a responsive trustworthy and thorough mechanic who will now get my business
Kate P
9 months ago
Cancelled my appointment and took my business elsewhere, as the gentleman (Aaron) was extremely rude when I called. He must think because I m a woman I don t know my own car. They were quick to help my stepfather after he slipped them a $50 bill on a random Saturday last year to fix my sisters car but couldn t help me. Okay. Will not recommend this place to my family or friends. So disappointed as I knew the owner and thought he was alright.
Taxachusettsucks
6 months ago
Failed inspection for bad ball joints that were not bad. Surprised the state hasn't stepped in yet and yanked his license to inspect yet. I had to go back with woman's car and ask to show me what ball joint was bad. Well what a surprise it fixed itself. If your a woman be carefull of this place.
M Kelleher
a year ago
5 STARS! 1st time customer, Subaguru came with great reviews locally, so gave em a try, and glad I did! They towed the car from my driveway same day. Diagnosed computer issue immediately. Wicked fast, great price and most important ... Repaired it Accurately the 1st time! Awesome customer service, direct, honest, straight to the facts...Thank You! Nice to know that there is a great group of techs right nearby!Service: Auto engine diagnostic
Susan Bailey
6 months ago
Excellent service Great work and prices . Owner is friendly and very helpful . Would recommend to everyone .Service: General repairs & maintenanceService: General repairs & maintenance
Ronald Sarnelli
5 months ago
Very polite and knowledgeable. Had a 06 Outback with electrical problems they worked tirelessly on it till fixed.
Benjiman Roderick
8 months ago
Fast easy very great service I brought my family an we sat inside while they did the inspection was don t faster then I thought which we loved an the only problem was I couldn t get a receipt but again I guess that s state thing now not in them
Miguel Morales
2 years ago
So happy I just bought a car today and noticed something was off took it here and without any issue they fixed it for me and didn t charge me a lot he s the best in town they are super nice and they know there things I ll keep Comeing here always I recommend everyone should he is the best in ware and should be the only in in ware fair safe and on time and honest thank you
Norman Ravis
4 years ago
I would never take my car anywhere else but these guys! By far the most professional, knowledgeable, skilled mechanics around. They have always done great work!
noredcr
a year ago
Great shop. I typically do most things on my own but sometimes an issue pops up that s over my head or I just can t figure out (I haven t brought a car to mechanic in over 10 years). These guys got my WRX in relatively quick, diagnosed an issue with my AVCS, and fixed it in a timely manner for a reasonable rate. I also appreciated how communicative they were with me knowing that I usually do most of my own work. I will be back and will recommend them in the future for sure.
patrick smith
9 months ago
So a year and a half ago I had my clutch replaced. Got the car back and drove around for 3 months come to find out the oil in the transmission was never filled back up. Put oil in it. The damage was done and slowly progressed. now currently getting a new transmission put in, The shop that s doing it told me that all the bell housing bolts were cross threaded and stripped. Very unprofessional and will never be going back. Very disappointing and not very guru
Kirstin Hoy
7 months ago
I've only gotten my car inspected here but I've never had any issues, quick and easy.
Mark Brawsay
a year ago
grate bunch of guys and very knowledgeable. after taking my impreza to several different mechanics who had no idea of what was wrong ,the guru pinpointed the issue in minutes and fixed it at a very fair price. these guys know their stuff. highly recommendService: TransmissionService: Transmission
kevin watts
10 months ago
Everytime I come in to get a inspection they're always super fast and professional busy blooming business if I could give them more stars, I'd give them the amount in our galaxy. Basically John Wick would trust them to fix his car
Xavier Ryer
7 months ago
Did a horrible job on replacing my catalytic converter had it done less than a year ago and it already fell off from where they attached it to the muffler I would not recommend this business for any work and will not be returning ever id advise anyone else to do the same a bunch of hacks
Davd Mendelsohn
a year ago
Watched the inspection guy do a burnout in my car in the rear lot. They told me its cause they had to do a test as part of the state inspection. Hate small timers with no customer care. Just have a lock on location.If your car is nice at all. They seem to wanna test it out.
Axel Roman
a year ago
Subaguru has excellent service... prices are great.. as I've had my multiple cars worked on here the work they do is of great quality. They are honest and prompt... I have to say thank you to Subaguru.. i will continue to do business with you..
Brenden Palmer
2 years ago
Great service and friendly staff. The owner is an all around great guy, straight forward and won't try and gouge you just to make a couple extra dollars. Unlike other places I've been to over the years.
Christopher Hodges
9 months ago
Just swung in to have our lovely Massachusetts Vehicle Inspection done- extremely pleasant, knowledgeable Staff- in and out within 20 minutes of arrival, very pleased!
John Kenney
a year ago
Great service friendly and fast had a lot of customers for inspection and was still quick fast. Very helpful and fixed any issues you have with your car highly recommend!
elisa watras
2 years ago
I have been using them to have my car serviced since I bought it. I noticed that I was getting a flat tire and popped In. I explained that I understood that they were about to close but I had a flat tire I needed help. I was told yes they are closed and when I asked if I could set up an appointment they said it would be three weeks before I could be scheduled. All I could do is say thank you and drive away. 5/26/21I received a call in response to my post. My tire is fixed free of charge. Thank you for making it right. 5/28/21Service: Oil change
BlackOxcide
7 months ago
These guys stand by the guarantees and They do what they say. Best all around shop in Ware hand down.
John Stueve
2 years ago
Did not have a great group of employees. They are always nice and courteous. And they do a great job on inspecting my vehicles. I'd recommend them to anybody and everybody I see.
William Adams
10 months ago
An honest mechanic and inspection station.Not going to sell you "service" you don't need.(. Like a couple of other local places will try to do)
lizzy1 gaming
2 years ago
Only shop in Massachusetts that would do a gas tank on my imprezza rs. Did it in one day. Payed over the phone. Best experience I've ever had with a shop. Highly recommend for and subaru work. Super fair pricesService: General repairs & maintenanceService: General repairs & maintenance