NAPA Auto Parts - Rolla Motor Parts Inc
4.6 (130)
175 West St, Ware, MA 01082
(413) 967-5121
napaonline.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ralph Gendron
6 months ago
I went to NAPA Auto Parts, Ware, Ma.. I needed oil, oil filter & spark plugs for a marine chevy boat engine. The person helping me was very knowledgeable and was able to cross reference the parts I needed. He was very friendly too! Everything fitted perfectly!
Heather Pierce
3 years ago
I've visited this location several times for different reasons, usually to buy oil, and I've always had a pleasant experience. Employees are friendly & helpful. Prices are very fair also. They always provide receipts with every purchase, whether you buy many items, or even just one. I can easily find what I need here. Service is terrific. Never a long wait to get what you need. Staff are always willing to answer your questions. They can also order things you may need that aren't available in the store. Napa makes it easy & quick to get what you're looking for & be on your way.
James King
a year ago
I ordered a part over the phone for my 69 Superbee. Was told it would be in with the order in morning no problem. I needed this part because I had a car show to attend that day. Well it didn t make it they blamed the driver were they ordered it the day before. But didn t car one bit the predicament they put me in. I have ordered many parts from them in the past but never again. And I will pass this information on to my friends if you need a part don t take them at there word it s you that will be embarrassed
James Longobardo
2 years ago
Awesome service Awesome people extremely professional and all of them go above and beyond to help the customer.Well organized store. I can't say enough good about them.It's sad to say nothing like their Belchertown store that is totally the opposite. Unorganized and extremely rude workers
Richard Chase
5 years ago
Always have what you need. Better parts for the price you pay. Very friendly and knowledgeable staff. Take the time to help get you what you need to fix your problem. Clean store and Handicap accessible.
Maureen Rearick
a year ago
Great staff and service. If they don't have what you need they'll get it for you in a timely manner
Neil Halin
a year ago
Great local store. Super helpful staff. If they don't have it they will try to get it.
Lori Bullock
4 years ago
Always helpful. This trip just needed to top off fluids and change the oil in a 1995 yj. The guy that waited on me answered all my questions and walked through the store with me to find each item.
Nathan Robbins
4 years ago
NAPA is great you get access to huge inventory but still have small family owned support. Parts they don't have in stock they get pretty quick sometimes same day depending when you order.
Paul Spencer (Dadjuil)
6 years ago
There is a great team of people here who have been there for a long time. They have most anything is stock and can get the rest within about a day. They know what there doing and they are pretty patient...
Stephen Granlund
6 years ago
Great family owned auto parts store in business since 1946. I have been going here for my car and truck parts since I started driving in 1964. Best place in the area for all your needs.
James Stratford
4 years ago
They have always provided what was needed with a high quality product or specialty. They special ordered a couple of things not in stock to be picked up in just a little while!
Robert Philbrick
5 years ago
Napa store in Ware, Ma. Been going there for years. Several of the guys there will go out of the way to help make sure something fits. Not always the cheapest, but most of the time for my parts.
Todd Allard
5 years ago
Low prices. Knowledgeable staff. have been using NAPA Auto parts in Ware Mass for over 30 years excellent service.
Zachary Scott
5 years ago
Went in for a few things every now and then, they are able to get the coolant I need and they are pretty friendly and helpful.
Maureen Brown
4 years ago
These guys are the best they go above and beyond to make sure every detail of your purchase for your car repair is right!!! Best place to buy your car parts in Ware.
Bob Kristopher
5 years ago
Always great service by the personnel there. They continuously go out of their way to help you.
Kip O
a year ago
Tried their best to help me get my part and went above and beyond
Steve Holmes
4 years ago
Best parts store ever.if they don't have it they will get it for you. Never disappointed me in 30 years
Debbie
4 years ago
Clean store. Very helpful staff. Glad we didn't try to install our wipers ourselves. Need an engineering degree for that. Lol
Bruce Bolivar
a year ago
Great service and the only one near by that had what I needed
Joshua Roth
6 years ago
Napa is a go to for auto parts and questions. The staff are very knowledgeable, as well as very friendly. The prices are very reasonable and the parts are high quality.
Rick S
2 years ago
Generous business owners involved in their community. No problem finding parts here, good guys.
Albert Laviolette
6 years ago
Napa in ware people their are very helpful moter cycle parts can be bought the service and part s in my opinion are better than others
Rebecca i.am.piper413
6 years ago
Gotta make sure you know what parts you need? Just ask an employee and they'll help you out! Just make sure you don't get the store brand name parts.
tonya wiggin
a year ago
Always have what we are looking for. Awesome staff and great Service
james pratt
3 years ago
Everyone seems to like them its hard to tell though i cant ever seem to get a hold of the paint guy must work 3 hours a day or something.
Darren Carver
6 years ago
Good prices Knowledgeable staff well stocked inventory best auto parts in the area
L Watts
7 years ago
Great service. Never make me feel like I'm a girl asking stupid questions.
Valdor Fox
6 years ago
Prompt service with a smile great guys working here. They know what cars are, and go out to your car with you if you need help.