O'Reilly Auto Parts
4.3 (94)
215 Lexington St, Waltham, MA 02452
(781) 419-0717
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Steven Long
2 months ago
I go out of my way to shop here. Way better service than anywhere else around.
Emilie Donlan
2 months ago
Very handsome delivery man, and he speaks Spanish! Excellent
Joe
3 years ago
Helpful and knowledgeable staff. Great in-store selection. I like that you are also able to order from their website and pick up, almost everything, the following day. Name brands at reasonable prices. Locations seem like they're everywhere! I rate them higher than the other well known and commercial parts stores for knowledge and courtesy, alone.
Ben Turcotte
7 years ago
Stopped in today to have my battery checked and Bernardo was EXTREMELY helpful! He took the time to not only check my battery, but also check the alternator, starter and lube up my hood latch so the hood would shut more easily! I would HIGHLY recommend taking your car here. Very well run shop!
Juliette Beloin
5 years ago
Stopped in today to get a headlight changed. The manager Matthew was extremely efficient and helpful. He even installed the new light despite the 90 degree heat! Great experience!
Stu Cartwright
7 years ago
Found the hard-to-find Bi-Xenon headlight bulb for our aging Volvo here at O'Reilly's. Neal, on the phone, very pleasantly found the bulb and let me know details about it. Picked it up this morning, returned to my old Honda in their lot, and lo & behold the battery was dead. Five years old, it did not owe me much.Well, no better place for this to happen! Not only was I able to buy the replacement here, but Tom, Mike, and Bernardo installed it for me! Quickly and assuredly, they had me running and on my way. You could not meet nicer guys. Thanks, gentlemen!
Roy Watson-Badell
6 years ago
I came in looking for some bondo and guidance to repairing holes in cars. The guy at the counter did not answer ANY of my questions, treated me rudely, and then walked off while I was talking him to take a call on his cellphone. This specific O'Reillys is TERRIBLE. I will never go again. I will tell all of my friends to stay away. Stranger reading this, emplore you not to perpetuate the existence of this store by doing business with them. There happens to be a hardware store literally on the other side of the street with all the same products and infinately better customer service.
jayme giancola
6 years ago
My go-to for car parts. The guys working there are entertaining and explain everything thoroughly. I also appreciate when parts shops give you ALL the choices, and explain why some might be better than others- which this shop does.
Eric Booth
a year ago
High inventory low quality customer serviceTook a manager yelling at people to help usWouldn t let us borrow a basic star keyOther location much more accommodating
Donald gillis
5 years ago
friggen hate when the guy at pats desk tells me that my truck doesn't have a rear sway bar and end links! especially when I have the rear end in the bed of my cousins truck and ask him to step outside and take a look at my factory OE 10.5" sterling rear axle with the OE factory installed rear sway bar and end links!! he refused to walk out and have a look because it was raining..AUTOZONE HOOKED ME RIGHT UP!
Zachary Lee
3 years ago
They were open and helpful. Have knowledgeable staff and took the time to find me what i needed. Im a happy customer
Neil Henry
6 years ago
I appreciated their week night hours (9pm, I believe) when I needed a headlight. This is a ful service auto parts store
Janet Walton
5 years ago
Went in for a new battery late evening and Oz was great, even helped with the install... in the rain! Very great customer service!
Danja Mahoney
6 years ago
Thanks, Alex! We needed new headlights and it was quick and easy! Very friendly and helpful.
Leyla Alnerson
3 years ago
The car needed wipers, they were easily picked up by a store employee. Great service!!!
neo mac
7 years ago
Great place to shop. The GM Michael is very helpful and knowledgeable
Matt Cook
4 years ago
Pretty good prices and a great selection of a variety of products
Rafael Arias
3 months ago
Despicable customer service
stephen rothman
2 months ago
Super duper
Michael Matatia
6 years ago
I have not used them much, but they helped me find a cable that was not available at advanced auto-parts.
Jimmy Fitzpatrick
5 years ago
Best Auto parts store in Mass. Worth the travel to see the employees here
Lusi W.
5 years ago
Friendly service, good selection, and great hours!
Rob
4 years ago
Great customer service. Lots of parts in stock
Kaden Pulz
2 years ago
Staff is friendly, prices are reasonable
Lynne Fremont
6 years ago
Friendly staff. Pricey products. Conveniently located.
Evan Slater
5 years ago
Good motorcycle parts store with authentic customer service.
Cathy LeBlanc
3 years ago
They have great service and very helpful
Junior Desrosiers
7 months ago
Good
sulaiman N. Male
2 years ago
Very great customer service.
Jb B
7 years ago
Great location, always low prices!