NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Matthew Moroso
a year ago
I ordered a brake caliper 10/20 at 9am. My receipt said it will be available on Monday 10/24. I got a call on 10/20 saying it takes 5 days to get the part because its coming from Buffalo. After waiting 8 days I made my 8th phone call to inquire if my part was in. I was told that Buffalo sent the wrong part. I got plenty of "I cant tell you were the part is" and "Sorry". I give up. I'm going to order it from ROCK AUTO, AUTOZONE, or AMAZON all 3 are way better options. Napa was SUPPOSED to be the quickest but.... their website arrival times are far from reality. The store staff know enough to tell people it takes 5 business days so why does the website say 3???. DO BETTER (but for someone else not me again ever) Online order #27683228

  Mike P.
6 years ago
Great staff and service at this location. I went in at noon to purchase an item that was in stock. While there, I asked about some unique fasteners that were not in stock, however, they were able to get them delivered to that location by 4pm the very same day!!! Went back in and picked the up fasteners at 4pm with no issues. Got my project done :) Friendly and knowledgeable folks!

  Bill Duetschler
3 years ago
Bought a battery for my car here online. The website said it would be delivered to my house maybe 3 miles away the next day. It showed up not only same-day but within the hour. I've had pizzas that didn't arrive that fast. I'll definitely be buying from here again.

  Hal
2 years ago
Always a pleasure. Very knowledgeable staff, excellent prices, just about everywhere you are, order online to pickup in the store & open 7 days a week.

  Bin Zhang
7 months ago
Very bad employee, not happy , lazy, not like to cooperate with customers, recommend store manager to replace employee

  Joecy Dakin
a year ago
I have a terrible experience with NAPA, , I bought a drip pan through the website and when i went to get it they gave me a pen all crumpled, I will never order anything from there

  David Hay
4 years ago
The place (jack young)I normally go to replace my truck mirrors closed, so I went here, last time I paid 40 bucks for a replacement mirror, the kid behind the counter got some bs discount so it was only!!!!! 53 dollars and not 80 something

  azeem jan
4 years ago
Bought front brake rotors and caliber pins , they have entrance around the back , quality products will recommend

  Dima
2 years ago
Friendly, respectful, and they don t try to hustle you. Great prices too!

  Greg ODIN
3 years ago
Excellent service. The counterman Tony really dug to get me the right parts that I desperately needed!!!

  robert kelley
a year ago
PLEASE KEEP SAME DAY DELIVERY FOREVER WE WONT STOP USING YOUR SERVICE.

  Bob White
5 years ago
Great place for auto parts. Open seven days. Best prices around

  Alyssa Holmes
5 years ago
This location wasn t there. There was construction in the area so I suspect it was either being built, being torn down, or had relocated. It was disappointing to drive a few miles to find nothing.

  Tommy Martin
5 years ago
Best auto and truck parts store in Waltham.and there open on Sunday

  Bayhas Kana
2 years ago
they always have, or will get you what you need :)

  Jacob Kemer
9 years ago
Wholesale location, great if you know what your looking for.

  Bob Volpe
2 years ago
Tough to find, but service was good.

  S B (SB76)
6 years ago
Good staff, reasonable prices.

  Jen Spencer
4 years ago
Staff so helpful and I appreciate their advice.

  B Gird
a year ago
Again excellent service

  Stefan Piperov
7 years ago
Good NAPA parts, friendly service.

  Ray T
4 years ago
Smart counter guys getting the job done

  Richard Panetta
4 years ago
Slow useless wait forever For service

  Douglas Macone
6 years ago
Very courteous and helpful

  Bryan Woods
6 years ago
basic auto parts store

  Florentino Ramirez
2 years ago
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