Alien Motorsports LLC
4.3 (42)
55 Pond St Unit 3A-2B, Waltham, MA 02451
(781) 728-9009
instagram.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Vartan
4 months ago
I ll never forget my first experience with alien Motorsport s and the owner will! He went above and beyond to answer all my questions along with reassurance that he was going to take care of the issues my scooter was having and was a man of his word. Ever since my first visit to his shop, I ve been back several times to get work done on my scooter along with my friends who also were super happy with wills work. I d highly recommend calling him if you need anything done, from repairs to customization, wills your guy
Matt Gallant
11 months ago
I ve been going to Will (the owner) for almost five years now for help with all my bikes. Started off getting tuneups on a used Bintelli Beast 49cc I bought waaay back, and many fixes and upgrades later I m going to him to sell my 150 he rebuild and jump into something with a lot more power. He s got tons of experience, is dedicated to his work, and is a straight shooter when it comes to pricing
hazel lion
3 days ago
Amazing work came quickly and was understanding and able to work with me would recommend to any scooter or motorcycle user
Rachael Ryan
7 months ago
Spent MONTHS trying to find a place to work on my bike and I came across Wills website after a quick reply I got my bike into his shop and in a timely manner he got my bike finished asap!!! I will 10000% be going back for any other repair I need. Very happy ,great work bike feels brand new.
Mustafa Albassam
8 months ago
I took my motorcycle to Alien motorsports to bleed my rear brake. Will went over and beyond by helping change the master cylinder, the brake caliper and also put on my license plates for me. Now my brakes working super well and don t have to worry driving without rear brakes. I m definitely going back to Align Motorsports for future maintenance and repairs. :)
adam santiago
a year ago
Alien motorsports hooked me up. Bought an AR 50 from here. They swapped out my entire headlight setup, through a big bore kit in, and upgraded the muffler with a Leo Vince. Awesome service. Informative and does repairs no problem. If you've got a bike or moped and need it taken care of. (Repairs, upgrades etc) this is the place. *****
Holly Taylor
a year ago
High-quality, fast, and personalized service!I have a foldable electric scooter that I've taken here a few times. My fender got replaced and so did my disk break. William kept me informed of the process every step of the way. I highly recommend to anyone who needs motorcycle/scooter repairs or customization.
John Townsend
a year ago
I called up today to get a estimate on fixing my motor scooter. He asked me how much I spent on my scooter and I told him 400 dollars and his response was to just buy a new one and hung up on me. So if your scooter is less than 400 dollars you business will not be valued here apparently. Seriously RUDE! Just read his lowest reviews. This guy has no clue about costumer service.
Sean Leonard
2 years ago
Got another bike (2017 Ninja 650) and brought it right to Alien Motorsports. The owner, William can do anything you want to a bike! He goes above and beyond for service, treats every bike like he owns it himself. He put on a full Two Bros Exhaust system and LED lights with professional wiring. The bike looks and sounds amazing.If you need something done, run it by Alien Motorsports! You won t be disappointed!Highly recommend going here for service, upgrades, questions, anything!Service: Electrical repair
Sam Rush
3 years ago
William worked on my 49cc scooter. He fixed my spedometer cable, put a new battery in, put new tires on, replaced the exhaust gasket, straightened out my exhaust pipe, and checked all vitals. This process took over 6 weeks. I was understanding as I knew he was busy, but I had to continuously call to check how things were going to get a similar update of little to no progress. I understand that parts may take a while to come in (only one part needed to be ordered and it arrived in a few days after dropping my scooter off), and of course labor takes time. After finally picking up my scooter and about 4-5 trips to the shop as William would tell me the bike would be done when it wasn t, my bike ran quite well for about a month. After a month, I began bogging down when coming to a stop. It has been about 2 months of having my bike back, and now it will not even start. I appreciate and understand that working on these bikes is hard work, but I will be taking my bike elsewhere from here on out.After my initial review, William did reach back out in hopes to rectify this situation, which is much appreciated and an honest gesture. He takes pride in his work - unfortunately it didn't work out with me. I have already taken my bike elsewhere. Thank you.Services: Tires, Engine repair, Battery, Oil change
Mike Chan
2 years ago
TERRIBLE EXPERIENCE DO NOT SEND YOUR BIKE HERE. Nice guy but extremely unprofessional and terrible quality work.Got an initial quote from him to repair my fork seals, with an estimated time would be 2 weeks. a few days before dropping my bike off he quoted me a few hundred $ more because he said he doesn't do that work himself. which i was OK with as long as the job was completed in time because i rely on my bike for transportation to work...I dropped my bike off and it was stuck in the shop for SIX weeks, NOT 2. I called multiple times and was told it would be done "soon" over and over. When i got the bike back it had a terrible metal grinding/loose part jiggling sound coming from the forks every time it compressed or went over a bump. after driving a week i brought it back for him to take a look at, over a week later of being in his shop i asked him if he found anything and he said he hadn't even inspected it yet. i went back to get the bike and he said it seemed "fine". while trying to troubleshoot i witnessed him extremely over torqueing every screw not to spec, which of course led to him cracking my tree top, which he said he wouldn't be able to fix or replace for months, and told me to bring it back sometime during the winter.I lost hundreds on transportation costs, pointless ubers to/from his shop, now have a cracked tree top from his rookie mistake of overtightening. I eventually took it to another reputable shop who diagnosed and fixed the fork problem within a week (for another $400 of course) and confirmed it was due to improper installation of the forks.I still have a cracked tree top which i have yet to replace which will no doubt cost a few more hundred. This shop cannot deliver on its timeline promises, completely unprofessional and charges charges extra bogus fees for a jobs that take longer due to their own mismanagement, they are extremely incompetent in terms of diagnosing or fixing issues.I WOULD NEVER RECOMMEND THIS SHOP. Take your bike to a reputable place that will care for your bike and fix it the right way, not give your bike back with more issues.Photo below shows all the times I was required to visit his shop.
fa mos
a year ago
I would say that they need highest rating.They repair plus try to make sure you can ride that thing safely on road+they repair as sooner as they can+they do transport of your vehicle in reasonable cost if you need+their behave is very friendly/considerable. (They are not as like other repair shops who will just tell you charges without confirm that you can ride safely+get repair done fully soon+sometimes you even cannot get reasonable price for transport your vehicle in other repair shops).Students,people get afraid to buy electric/gas scooter bikes sometimes for lack of repair shops nearby,but people who cannot effort car/difficult to pay for gas prices for car,but need short rides for your work, university,grocery and more,you can easily buy a new bike (they do not sell may be,not sure) from online and bring your new/old bike to them,they will do assembly or repair whatever you need.You just need a Dot helmet to buy and after your scooter/motorcycle get assemble/repair need to check with ride.When I went to their shop I was surprised to see their bigger factory of repair which not visible in Google search, they have really bigger factory in a well stablish workshop area(not just behind somebody's backyard garage in Waltham as I find in Belmont for Scooter).
John Mosley
3 years ago
If you're looking for a friend join Facebook. If you're looking for answers call William. This kid was great! I've been in the process of rebuilding my Chinese engine for the entire summer, I'm new to it so a lot of it's been a struggle. With all the research I've done as well as have had a mechanic come to my house and look at my scooter I got more answers from William and the 10-minute conversation than all that combined. call a scooter mechanic and try talking about the problems you're having and see what the result is. There will be no result."bring it in". When a man takes 15 minutes out of the end of his day to just answer questions to someone who isn't even spending money you know they love what they do. And I love my scooter, if I turn to anyone for help on something I can't do... It will be William and Alien motorsports
c jay
11 months ago
New Review 5/2023I was looking for someone who CARES about the service they provide and William and his crew did just that with my CBR 954RR on my last visit this past week.I recommend them. ChanningPast ReviewI swung by today with my son, late day to ask about having a slip on exhaust pipe installed on my sons scooter, William took us right in, did the job, offered to do an oil change and fixed a fuse, On The Spot. I would recommend him - Channing Jarvis
Flex Rights
a year ago
Man I swear I give will his props because his knowledge and skills are unbelievable. When I was looking at some of the reviews on here i was a little iffy on going here. But when i saw him next door from my house and had a conversation with him I brought my scooter there and now I can actually say that I have a dope scooter. Thanks will i appreciate you
Dennis Sena
a year ago
Will took a scooter that was sitting for over 9 years and made it run like it was brand new!!! The thing wouldn t start, breaks were a mess, and there was other issues. Not only does it look brand new, Will got it running like it was new. If you have ANY PROBLEMS with your s I wouldn t hesitate to hit him up!
Sam Hendrix
a year ago
Will did an awesome job replacing the back tire on my street triple. Called him short notice and he had it done the same day. Thanks!
Mark Morales
7 months ago
Will did a great job on my bike quick and easy and good price I ll definitely be bringing it back to alien motors
Cameron Corbett
3 days ago
Bought ny first bike from Alien motorsports and he always fixes my problems, he is also decent on prices
Atila Santos
3 years ago
William kept my bike for 2 weeks and didn't work on it. There's nothing professional about his work ethics. Over charged me for oil and filter change. Everything that William promised to do fell short. I dont recommend anybody leaving your bike here.
Antonio Maldonado
a year ago
Took my rear Segway ninebot tire replaced with no issues and trust when i say, i've called places and no one is up for a challenge. But here, no questions and done.
Tyler Quigley
4 weeks ago
He hit my freind with a pipe and threatened a bunch of teenagers
Jeffrey Joel
3 years ago
He takes his time but the outcome is absolutely amazing , he can work on any Chinese bike like it was a toy !!! Will'$ a expert with "Kawasaki's" i would highly recommend him to get the job done .
Stephen Alexander
2 years ago
This dudes a clown. he destroyed my bike. never do business with this person.he tries to brush this off as if it didnt happen saying 'disregard this' but he isnt someone who knows anything about bikes. he isnt the type of person you want to do business with trust.
Jackson Snowden
2 years ago
Fixed my bike fast and at a great rate, even charged up the battery for me. Great guy who does quality work.
Michael Keane
3 years ago
William is great he knows his stuff and is fare with his customers I highly recommend him if you are looking for a scooter or need work done on yours
Jack Share
a year ago
Will is a skilled and professional motorcycle and scooter mechanic with years of experience. You won't be disappointed!
Jerry Slavet
2 years ago
William is a hard working and competent professional. doing business with Alien is a pleasure.
Juan Show
3 years ago
Great place gd service the owner was very knowledgeable about scooters went above and beyond to help me out and make sure I was 100% ready to be back on the road I will deff be coming here again this dude doing big things
Adam Santiago
2 years ago
Fast, friendly and professional service. Highly recommend for all your motorcycle/ scooter work