Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rainey Pereira
3 months ago
I had to get the zipper on my winter coat replaced. I wanted a sturdy sipper put in, but it had to look fashionable. Bill did the work with some help. I was told it was a very difficult zipper to replace. They also clean all types of big name handbags, clutches, and any material size and shape. I wouldn't go anywhere else for shoe repair or zipper and purse. When I went to get my coat. I had on my knit, Coach booties on. Bill asked me if I waterproofed them. I said no. He recolor and waterproofed them at the same time. The owner of the shop, Tony, put new inersoles in. So, I can just get them refurbished every year. It's the best investment I've ever had. If you want the best to clean your best, then Waban Shoe is for the best for you. Thank you, Bill and Tony.
Zareh Zurabyan
5 months ago
I ve been bringing my high quality shoes here for 6 years now, and one thing that keeps on impressing me is that they keep on innovating and using the latest and greatest industry s developments to repair and maintain the shoes. Most shoe repairing shops are stuck in the 90 s, but not this one. Customer Service is exceptional, always very friendly, and responsive. Turnaround time is great, and they re reasonable if you have travel coming up, just simply ask them! I ve recommended everyone that I know to come here and they re all happy! I ve gotten to know the owner as well, and he is a great guy! 5/5, A++
Serena
3 months ago
Could not recommend this place enough. For any shoe needs, they are priced well and are quick! I ve been going for 10+ years and they ve never let me down.
Angelika Gevorgyan
a year ago
Peter is amazing and extremely talented! he did such a great job fixing my Chanel bag! he is very knowledgeable, trustworthy, and skilled at his job! highly recommend!! 5 stars all around!
Austin Wertheimer
a year ago
I brought in shoes for placement of an extra set of shoe lace eyelets at the top for more ankle support. The first set fell out a day after I picked them up. i brought them back and explained how the eyelets had to be deeper and wider because the top of the shoe was very thick. He ordered different eyelets. The second set fell out after three days of use.
Ellen Nguyen
3 years ago
I came here looking to get my Louis Vuitton bag cleaned when I was told that I needed to get certain parts of the bag dyed so that it would look nice. I agreed and paid $260 to have my bag cleaned and dyed. I ended up waiting over 3 months to get my bag back only to find that it was barely cleaned (there were still crumbs left inside the bag) and the part that I specifically pointed out that I wanted to have dyed, was not dyed. When I asked for a refund, I was also refused. TERRIBLE customer service and failed to do what I paid for despite the high price tag
Vlad Demchenko (vd)
4 years ago
Recently we had pleasure use services Waban Shoe Repairing. Highly recommending, my wife's Prada and Louboutins are taken good care. Thumbs up.
sakalees
5 years ago
Wouldn t trust anyone else to work on our Louboutins, Mantellassis, Santonis, Givenchys, etc. Always superior craftsmanship and worth every penny!
William Overholt
5 years ago
He does excellent work for reasonable prices.. I drive several extra miles to Waban, avoiding his predatory competitor in Newton Center, to get the good service.
zzcsb Zhou
3 years ago
Good service, professionalism, knowledgeable, and craftsmanship. Only downside is cash only.
Lori Decker
6 years ago
Fast turn around. Great service
john wiesbauer
4 years ago
Fixing "soles" for ever,!!