NAPA Auto Parts - E West Enterprises Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris Schmandt
5 months ago
Slightly small store but best on the island. Friendly staff

  Michael
10 months ago
They're always under pressure: a line of customers, shipping logistics + folks calling on the phone, but they remain calm + pleasant, and they get us our parts. Thanks!

  Carla Miller
10 months ago
Very friendly and helpful. Had everything we needed

  Barb Blakesley
5 years ago
I couldn't figure out how to attach a new windshield wiper and without my asking, the owner came out to the parking lot to help. I had in fact installed the wiper incorrectly, so the gentleman removed the now damaged wiper with a new one....no charge! What a great experience. Thank you!!

  david wilson
6 years ago
While Napa is a great company, this franchise is poorly run. In particular, some (not all) of the sales staff lack even the basic rudiments of customer treatment. A couple of the most senior members are cold, surly, and treat people who walk in to spend money as some kind of lesser being worthy of little more than contempt.The other auto parts store on the Island has a much smaller inventory, but treat customers much better.Otherwise use the friendly and well run Falmouth franchise.Or simply buy online, where you will get better prices without being demeaned.

  Michelle Rogers
9 years ago
I called and spoke with Kevin at NAPA - he was so helpful with ordering a part for my son's car! I highly recommend doing business with Mr. West and his employees. Great experience.

  Dragan
5 years ago
Don t Shop here! Go somewhere else! You don t need to get humiliated, assaulted and have your day ruined by uncivilized arrogant disrespectful racist angry idiots. This business will never exist in the USA, only on the Island because of not having lot of stores. Karma will catch you soon

  Wayne Church
3 years ago
I paid too much for a marine RV battery at this store and when I brought back the core which had a crack in the top they wouldn't accept the core because they said the core was unacceptable even though when it goes to the recycling center that they crack them open anyways I lost $18 because they're clueless or makeup stuff as they go along

  Jillian
7 years ago
This is a great NAPA! Fast and friendly service. If something has to be ordered it generally only takes a day to come in. Highly recommended!

  Suzanne Lindsay
3 years ago
THIS IS THE BEST NAPA STORE!! EVERYONE IS SO HELPFUL -----THE OWNER OF THE STORE CAME OUT AND SHOWED ME WHERETO PUT THE BRAKE FLUID IN MY JEEP ----- THE PRICES ARE RIGHTAND THE PEOPLE ARE KNOWLEDGEABLE ----BEST STORE!!

  Nelson Quintero
5 years ago
Full service auto parts store. No frillsIf that's what you want go to AutoZone. Bedside manner could be better but that's not why you go there. It's to get the right part, and that they usually have.

  Natalie Thelusma
5 years ago
I was shocked of the arrogance. Very unprofessional and rude service the person didn't care abut my business I was treated like being stupid

  Joel Graves
2 years ago
Order your parts online and have them delivered here for the same price. No other spot on the island makes shopping that easy! If you're a garage mechanic this place is a god send.

  Jim Connell
4 years ago
It was open and had what I wanted. Plus they have no-alcohol gas for a mere $25 for a gallon can.

  Mac D
7 years ago
Had the part I needed with great customer service. Great store.

  Nicolas De Alava
a year ago
Very helpful even let me use some tools

  darlene ebner
9 months ago
Great store and Employees!

  Delano Green
2 years ago
They left me on the line and forgot about me and another time they said they would call me back no one did

  John von Colditz
2 years ago
Standard Napa store with very nice employees.

  Michael Steeart
a year ago
1 of the worker seems to have a chip on his shoulder.

  Lars Elias Elias
3 years ago
Customer service is not what id consider friendly.

  Matt Mylett
3 years ago
This place should be out of business for how poorly they treat their customers

  Angel Robinson
2 years ago
On Island Auto Parts. The guys were helpful and patient with explanation

  Mike
7 months ago
One of only a few on the island

  Ray Whitaker
5 years ago
Tall thin guy with glasses is pretty arrogant and rude

  Brian Vasa
7 years ago
No return policy on any electric purchases? Brutal

  LE L
5 years ago
Great prices and staff!

  Zachary Galac
5 years ago
Great costumer service.

  Becky Kelly
5 years ago
Good service - very helpful.

  Nebojsa
5 years ago
Not the best customer service