Meineke Car Care Center

4.4 (137)

  663 Main St #38, Tewksbury, MA 01876
  (978) 703-8473
  meineke.com
  Claimed

Auto repair shop

Amenities

  • Mechanic

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jonathan and Kelly Disciscio
3 years ago
BEST place to get an oil change. Hands down the best price and quality ALL AROUND. These guys give the best prices for their work. Every other shop I have to bring my car back over and over again. With these guys you know you re getting your car fixed and you re leaving and not having to come back for the same problem. I can t say enough good things about this particular Meineke. I won t even bother bringing my car any where else. 110% recommended!Side note. They are very honest about the work that NEEDS to be done. They don t exaggerate problems to make a few extra bucks. Very hard to find these days.Thank you guys for such great service ALWAYS.Kelly DiSciscio

  Melissa McHardy
4 years ago
I've had nothing but great experiences at this Meineke. The guys that run the shop including the owner are very friendly, welcoming, & knowledgeable. They're always willing to squeeze you in to their already busy day. The prices are reasonable & I always feel safe driving away. These guys deserve kudos:)

  Kim Debonis
3 years ago
I am so happy with this center. My nephew goes here for everything. First Let me say they are the most genuine and friendliest buisness I've walked into in a very long time.They have customers that come in and out the whole time I was there, for an hour and a half, and they treat everybody kindly. When I told the owner Jimmy that my nephew referred me I wasn't expecting to leave my car and Jimmy did the work himself! He was fair and gracious.Like I said everyone in there is really nice. This is my now go to mechanic and I couldn't be happier! THANK YOU all for helping me out. I would suggest anyone looking to have something done with their car try Jimmy, you won't be disappointed!Service: Exhaust

  Kimberly Blake- Corn
4 years ago
I always bring my car here for my oil changes. The guys are always so accommodating. They are very quick and efficient. Jimmy and Paul are always so good about fitting you into the schedule. They're good guys and always friendly and kind. I wouldn't go anywhere else.

  Debra Callanan
5 years ago
I have brought two of my vehicles in to be serviced. These guys are super honest and great people. They even lent me a car to drive to work one day when the repairs would take a while. Bringing my son's car in tomorrow with every light flashing on the dash (yes, I could kill him for not telling me sooner) and I'm sure these guys will fix it right up and more importantly, they don't rip you off and tell you something else is broken when it's not. Definitely recommend these guys.

  r m
3 years ago
I came in to have an engine light checked, and tires rotated. When i got a call back explaining what was needed I had forgotten to ask them to check my front brakes, but they had let me know proactively that my front brakes were in need of replacement.I expected to get the car the next morning but due to a fluke of other parts not being ready I got my car back after about an hour and a half. They had two guys freed up and focused on my car.Before I wrote this review I drove up to Maine (with snow, sleet and rain) and the car with its repairs performed awesomely. 2015 chevrolet cruze.Like a pit crew!

  Kelly Rodriguez
3 years ago
We took our daughter's 2003 Toyota Corolla in for a free brake system inspection as advertised on the Meineke site. I spoke to Mark who informed me that there was an issue with the car's backing plates and they needed to be repaired. I never heard of this, so it was so great they found the issue. Also they did a brake fluid flush and fill service for us, which we knew it needed. Mark was very thorough in his explanation to both my husband and I in what needed to be done. The work was done in a timely manner and we are very happy with the result. We will be using Meineke in Tewksbury, MA again!Service: Brakes

  Cableguy dwaynec71 Skype
3 years ago
Went in to schedule an appointment for a tire rotation and oil change. I asked to check the air conditioner and they took my car back in and repaired it no problem. Recommend them for quality service.

  John M
4 years ago
Shop manager discussed the repairs that were required and which ones were acceptable in great detail. Work was performed right away at the lowest cost. I was pleasantly surprised at the excellent service I received. This was a great first visit and will definitely turn to them again in the future.

  Patrick Calvoni
3 years ago
I've been a customer here for years and they are great. Mark, Jimmy, Ronnie and all of the staff there take pride in their work and stand behind everything that they do. They are always available and quick to help with or without an appointment. I'd highly recommend them. Great work and fantastic customer service!

  Billie Jean
4 years ago
First time here and I will ALWAYS COME BACK with my vehicles. Polite, friendly, honest, and hardworking people. Mark and Jim went above and beyond for me. I am glad to have found people that are genuinely honest and WANT to be of help and not take advantage of people. Great job guys, thank you for ALL OF YOUR HELP.

  BobaWill
3 years ago
I can t believe what just happened to me. The dishonest mechanic and overpriced services to do one simple thing. The mechanic charge me close to $800 and still can t do the job right. I went to replace the gear shifters for my car and before I bought it in the auto shop my car perfectly was fine, but now I have more problems with it when I got it back. When I receive back my car about a week which it was super long my dad drive it a day and the car was blinking light of VSC OFF and VSC TRAC was on. The light wasn t blinking before I came. I confronted the manager and he say It already like that and I can t help you anymore. Of course he say that after he took my money and I research the part that he going to order it was cheap so basically I got overcharged. Not only that my steering not even working properly. Every time I turn the wheel you ll hear a scratchy sound which didn t happen before. I know my car, 2001 Toyota Sequoia, Is old, but come on now what kind of mechanic are you if you can t fix a simple job and not break anything else. Everybody that is reading this don t come to this unprofessional, overpriced, unreasonable places again. Never again coming back here. I literally can t do nothing about it but at least I can warn you guys who ever reading this.

  La D
8 years ago
Paul and Jim are great. They take the time to go over everything, answer all questions without making me feel like a know-nothing and explaining my options. If they're not busy with other customers, they will show me the issues, or non-issues, with my vehicle. If they are busy, their equally swell mechanics will show me.I have been a customer for about 10 years... and 3 cars

  Taylor Elizabeth
4 years ago
I liked my experience at this establishment for 2 reasons: Their ability to make time for everyone in a courteous fashion and their steadfastness in achieving customer satisfaction.I like to think that s the true measure of a business; not how quickly that can get something done- but standing by what they have produced and ensuring the quality of their work.

  Joshua Snyder
2 years ago
Service was good with a great price but I really don t want to come back here because they where complaining about appointments and how they didn t want people making them after the morning and then they where talking about how Covid is no big deal even when they both had Covid.. then saying if you had Covid to never tell no one. Just keep quiet and keep the political stuff to yourself and do the job and quit complaining.

  Ginger Bellerose
6 years ago
My 83 year old Mom needed muffler work and had no idea where to go as she is new to the area. We chose Meineke and walked away with not only a solution to our problem but an assurance that we found great mechanics with very fair pricing.

  Mark Cabral
2 years ago
Mark and Jim were wonderful.. my lexus is as good as new.. brakes work excellent.. they always do a great job.. all my friends are going there now. Thanks Mark CabralService: BrakesService: Brakes

  Randi-lynn LaBorde
a year ago
Super friendly people that gave me the best price/quality work and gave me names of local businesses with the best prices for repairing my bumper. I ll be back, no doubt!

  Kbld Kesh
8 years ago
Wasn't told there were 3 levels of oil changes. The cheapest was advertised outside, but they charged me the most expensive. When I questioned it at paying, they got indignant. (This was a couple years ago)Last week we got a coupon in the mail for a $19.95 oil change and I called to see how late they were open. I didn't hear the answer, asked to repeat, and I could hear the annoyance in his voice. Well, excuse me. The guys said they close at 5:30, but they advertise they're open till 6:00 pm. He obviously didn't want to work past 5:30! Never going back. Bad attitude gets you nowhere.On the other hand, I can highly recommend the Meineke shop on rt. 28 in Salem, NH. We've gone there many times and had nothing but excellent, friendly service.

  Charissa Edmonds
4 years ago
Stress free oil changes with no upselling and no BS. I love this meineke location. Yesterday they changed my oil in about 20 minutes. No complains and a satisfied customer.

  Hayley Ward
3 years ago
I don t want to give this place any more of my time or energy, but I wanted to let others know about my experience. If you have an interest in Covid safety, mask wearing and social distancing, I would NOT utilize this Meineke location. No one working in there was wearing a mask. I watched the guy drive my car from the parking lot into the garage with no mask on in my vehicle. When I questioned their practices they said the following: we don t wear masks here, masks don t work anyway, it s not a law that you have to wear a mask, you can take it up with your attorney. There actually are state mandated Covid safety practices for businesses. They are not following them. Also, most businesses have their customers best interest and comfort in mind. I ve personally never seen an employee yelling at a customer that wants safety protocols in place. It was pretty shocking to say the least. Again, if this doesn t bother you, then by all means. I told them not to do the repair and left, so I can t speak to their work, only to their customer service.

  Gregg Scurka
5 years ago
Horrible place to bring your car. They had to call us back after an oil change, they said their gauge that pumps out oil is broken and they may not have put enough oil in. I said why didnt u check the dipstick he said new cars dont have dipsticks i said but this car is an 01 and it has a dipstick why wasnt it checked that way. They simply said they only go by their gauge which was broken, couldnt understand that. They also told my girlfriend that they saw an antifreze leak cause they noticed green antifreeze leak on backside of motor, so i said ok thats cool except one thing this vehicle uses red antifreeze so if you saw green u have no idea!!! Never going back there. New owners over there too the old guys jim and bob i think they were awesome guys always trusted them but not these new clowns.

  Tim Sullivan
a year ago
Got an oil change for a 2007 Prius here, went very well, folks were very friendly. Nice corvette out front too.

  sarah forest
4 years ago
The manager mark is very rude. I brought my car in for an oil change and he tried to charge me 250 dollars for a single spark plug on my kia. Watch out for this place, your average sleazy shop that scams people.

  Tom Marshall
6 years ago
Paid extra for extra for one of the high mileage oil changes. That was on top of paying for a tune up. They didn't fill any fluids.. Wouldn't have noticed but the windshield fluid was bone dry the very next day. I need to fill the coolant now too. I am sure they didn't rotate the tires either.

  Annie Augusta
3 years ago
These guys are great! They are always very fair with pricing and always do a great job, and they are very fast too!!! Love going to this Meineke, they will always get my business!!!

  Chuck Kirby
3 years ago
I have had some recent repairs on my two older vehicles where they offered me cheaper alternatives on parts which cut my bill significantly. I really appreciated it.Services: Exhaust, Electrical, BrakesServices: Exhaust, Electrical, Brakes

  Anna Fortin
4 years ago
i want to thank the owners for their help .my air conditioning has leaks whitch is 1500.00 and i couldnt afford it so the owners put a sealer only temp. but i have c.o.p.d. and take a few people on apointments that are also elderly with out the a.c. thease people wouldnt be able to get to the places as well as my self i wouldnt be able to go out i want to thank them so much ive had my car repaired there and the fairley new owners are great they go above and beyound to help u thank u soooo much for u r service. anna silva

  Mike Nexus
3 years ago
1. This location is not doing social distance. None of the staff in the customer waiting area are wearing masks nor do they have plexiglas at the counter.2. I ask if I could drive my car into the bay. I believe the person I asked was the owner. He said no because of insurance. I replied OK. A second person behind the counter then said this is ridiculous and started an argument with me. I already said OK to the owner and the subject should have been dropped. This is extremely inappropriate.

  Cathy Blanchard
4 years ago
The guys at Meineke were very accomodating with my issue. I br ok ught my car back and they took care of the issue. I recommend them highly.

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