Paul's Custom Exhaust & Complete Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Caden Caouette
a month ago
Came here to have my custom exhaust installed great communication and service got it done quickly and for the quoted price despite the exhaust i supplied not lining up properly, looks and functions great now that they retrofitted it

  Gerry Finerty
a year ago
Very impressed with this shop. Paul himself set up the appointment and was honest and upfront with everything. Made sure I was comfortable and knew the plan and was able to inspect the work before and after it was done. Took care of the job within the quoted time frame and made sure I was happy with the work and the quoted price. His team is also top notch and took care of business.Truck sounds great and I am very happy with the quality of work that was done by his team. Everyone at the shop was helpful and friendly.Highly recommend!!Service: Exhaust

  Alex Tuca
2 months ago
Shout out to Paul Braga and his team for doing an excellent job on my brakes for a very reasonable price! They managed to do the job so fast I am impressed by their performance!Highly recommend them!Price : Favorable !Service : Outstanding !Can t get better than that!

  Tom Pemberton
2 months ago
Paul and his staff are the best! My wife, daughter, son, mother in law and I all use Paul for all our repairs. Just today my son had an issue with his driver side window, I was told, we may have to keep it overnight due to the time I dropped it off. An hour later they called and said, your truck is ready. Highly recommend Paul's custom exhaust.

  bayside prod.
4 days ago
Amazing local business, very professional.I will be taking all 3 cars here from now on. Paul is a great guy.

  *Duke*
5 months ago
Outstanding every time I need to go thereALWAYS helpfulALWAYS respectfulReasonably priced

  Amanda Swan
4 months ago
This place is AMAZING!! We brought my daughter's car there to be fixed. Our appointment was for the Friday so we dropped it off on Thursday afternoon around 3:30 pm. We received a phone call about 15 mins later saying they were able to put it on the lift to look at it. Told us we needed a new sleeve & the cost which was super reasonable. We said okay expecting a phone call tomorrow when it was finished. About 30 mins later we got the phone call to say it was finished! We picked it up the same day!! They are very professional, super fast & extremely friendly! Will recommend & will be going there in the future if work is needed.

  Derek Jackson
a month ago
This is one of those shops I would definitely bring my car to. I brought them a bicycle rack that was super wobbly and always loosened (i regularly have 4 customers bikes on the back) and have tightened it with an impact gun. I bent it in the way that works with my lowered car and ask them to weld it to make it a bit stronger. They fit it in in like 4 hours and when I asked how much they said free. If anything goes wrong with my car they earned my business from now on.

  Maria D
2 months ago
I was in desperate need of some work done to my older vehicle I called around to a few places and ended up at Paul s and I m glad I did. When I came in I was warmly greeted by Christene, she was very kind and very patient with me from start to finish. They fixed my car at a reasonable price and in a timely manner. This will be my go to shop from now on!

  Rick Hodgkins
a month ago
Needed a set of front pipes for my classic Monte SS and without seeing the car Paul had me make templates out of brakeline and he bent these pipes to fit perfectly first try and thats a level up from "custom" imho.

  B
3 years ago
Friendly on the phone. Paul is a great guy.. Honest hard working.. Would recommend them to anyone in need of having a job done right. GAVE ME A RIDE WHEN I DROPPED OFF MY VEHICLE! Was a tough job but felt that they were fair with their pricing. To find someone you trust is most important to me.. Paul is a trustworthy guy...

  Oscar Cabrera
a year ago
Found Paul's shop after searching for a decent custom exhaust place to take my '21 Silverado. Called as soon as they opened and they set me up for same day appointment. They installed aftermarket Magnaflow muffler and 4" black rolled tip which look and sound great on this truck. I could have gone to closer shops to me but went there based on the reviews and the attention I received from Christine at the front desk when I called. I felt like the place would take pride in their work and I was right. Work done was top shelf, stainless steel piping, solid, clean welding by Rich the tech and awesome attention to detail by the whole crew there. Telling you, if you need exhaust work done, skip the chain joints and go right here, service is great, prices more than fair, and the end result awesome. I drove more than 40 mins to get there and will definitely go again for any muffler work! Oh yeah, they do a ton of other maintenance work too.Service: Exhaust

  David Auclair
2 months ago
I was referred to Pauls Muffler by several of my cruise night and car show friends for my custom muffler work on my restored 68 Mercury. I must say, being the meticulous person that I am, he did an excellent job!

  Brooks Menard
a month ago
If I could give this place zero starts I would. Did an absolute hack job in my f150. And took out 4 feet of my stock exhaust for absolutely no reason and replaced it with a rusty pipe. I Installed a cut out with them in September last year. And noticed this all now because the bolts fell out and the flap to the cut out stopped working.

  Julien Conille
4 months ago
Ever since I went to Paul's custom I have gotten my brakes,pads,calipers,A/C condenser, water pump, everything under the hood and Everytime satisfied with their service, they have an amazing team I thank the mechanic that put in the hard work and Christine and with that I thank you.

  Brian Vicente
a month ago
This place is amazing. Great service. Especially from Christine. Very calm and patient and knows how to treat customers. Would definitely go back

  aric emond
6 months ago
Paul and his crew all do excellent work. I appreciate the honesty and expediency of their work. I bought a lemon recently and instead of doing the work and charging me to fix it they were honest about how bad the car was and thoroughly documented why and how bad it was including photos. They listen to your concerns and will go above and beyond to find out what is wrong with the car if you can t describe it.Services: Auto body & trim repair, Exhaust, Tires, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto brake repair, Engine repair, Wheel alignment, Brakes, Auto maintenance, Auto brake replacement, Oil change

  Alissa Pelletier
7 months ago
My husband and I have a dealership down the road and have been bringing vehicles to Paul's for exhaust work weekly for many years. Highly recommend! Good people and good prices.

  Karen Pemberton
7 months ago
Best, most trustworthy mechanic around! Paul fixed my daughter s car before she left for college. It was comforting to know my baby was safe to make the trip back to college for her senior year. Thank you Paul!

  Ron Bushart
11 months ago
First and foremost, where do I start? Paul's is by far one of the most Professional shops in the area. Between efficiency, timeliness, professionalism, courteousness, genuine care of the people they are helping, I can't say enough great things about them every single employee there takes the time to actually talk to you and explain what is wrong or needs to be done. I am a active-duty service member I took my first car while stationed here to them and will not go to a single other shop in Mass. I actually am planning on retiring here and will only continue to take it to this shop. They are actually and truly going WELL ABOVE and BEYOND what they need to. Happiness of the Customers they have is the most important to them. Paul's has now a life long customer and friend. I genuinely appreciate all you guys have done for me. If you are going anywhere else your dead wrong. Forget the 5/5 everyone there, they deserve a million stars.Services: Transmission, Carburetor cleaning, Auto body & trim repair, Auto windshield repair, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Auto exhaust system repair, Painting, Auto glass repair, Auto water leak repair, Auto side window replacement, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Auto brake repair, Tire rotations, Auto rear window replacement, Engine repair, Vehicle Inspection, Transmission replacement, Side view mirror repair, Auto detailing, Auto A/C replacement, Auto exhaust system replacement, Wheel alignment, Auto sunroof glass replacement, Transmission repair, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Auto emissions testing, Auto windshield replacement, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto interior vacuuming, Auto body & trim replacement, Auto glass replacement, Car waxing, Auto maintenance, Auto brake replacement, Battery, Oil change

  DJ Medeiros
4 years ago
Very clean, professional place. Friendly folks. Picky about leaving my car anywhere, drove almost an hour to bring the car here based on appearance and reviews. The custom exhaust work was top notch, with mandrel bends and clean welds! I absolutely love how it came out, and it sounds amazing! I was originally told same day, which changed to 2, and ended up being 3.. but for me that wasn't really an issue. The first of two small complaints I had was that they re-used sleeve clamps that are meant for one-time use, causing a significant enough leak to be clearly heard while driving. (You can see these clamps at the top of the picture.) This resulted in me having to remove the entire section of exhaust they had just installed, to replace the clamps properly, at extra expense, and reinstall. Really shouldn't have to do any of that. The only other thing was the re-use of a very poor condition tailpipe hanger, that I assumed they would replace on sight.Overall, quite pleased with the custom pipes, and will bring vehicles there if I need custom exhaust work in the future, just keeping in mind to be specific about all of the details.If I didn't have to put in 2 hours work removing/replacing the exhaust system, in order to replace the clamps they re-used, I would have easily rated 5 stars. The extra cost of the clamps never would've been an issue, and I'm slightly disappointed that they would overlook something obvious like that, after such great work otherwise.

  Chris Sheehy
6 years ago
Not only is the owner Paul a great guy, the service is exceptional, which is rare in the automotive industry. He's a true pleasure to do business with.

  Marie McInnis
7 months ago
Lying, Cheating, and stealing. Three days with my car and everyday he sunk to new levels of dishonesty. The only reason I left my car there is because I am simply exhausted and needed my car for my upcoming Chemo Infusion. This guy "Paul" basically stole my money by price gouging me and using scare tactics of safety. And yes he did that to a Sick Woman!!! The worst part is on the third day he sunk so low that he did all his lying, cheating, and stealing in front of who he called his kid, which is so unprofessional! The work is terrible, Prices are awful and dishonest. I'm embarrassed for him! The only reason I put one star is because the site requires one star for entry.

  Leroy Kendricks
2 years ago
Great looking exhaust on my 1973 FJ40 Toyota Land Cruiser. Great service and reasonable price.

  Ryan P
7 months ago
Pauls Custom Exhaust is my go to place for exhaust repairs. The service is always 5 stars! Especially the nice lady at the front desk.

  Sophia Hart
11 months ago
I needed my breaks replaced last month when Town Fair in Middletown recommended Paul's as a good shop, they had the job done within a few hours and I haven't had any issues since. Christine was very helpful!

  Nicholas Romano
6 months ago
Paul does amazing work...we have been utilizing his shop for countless years and have never been disappointed..

  Buckeyes13
10 months ago
Great experience today with Paul he was honest/helpful in addressing my 20 year old Highlander mechanical issues he did not try to upsell me in addressing my car issues I would highly recommend this shop . Make sure you ask for Paul

  oncleaningservice
11 months ago
I was in this place today for the first time and I just loved it. I parked the car and was soon attended to. My car made a loud noise when accelerating. I waited around 40 minutes inside the office, which has a wonderful aromatizer. yes in a spa. The problem was solved quickly and I was very satisfied with the service of all.Service: ExhaustService: Exhaust

  Nathan Machado
a year ago
The service and price were fine, but neglected to tell me my cars frame was rotted and unsafe to drive, even though they easily could have seen it. So basically charged me 450$ to replace an exhaust pipe on a junk car. Took it to kelly's in middleboro and they said they easily would've noticed. Needless to say I will not be coming back ever. I would not recommend this place either. They're pricing and work may have been good but getting scammed by people looking to make a quick buck is never fun. If you've got an older car you're not too sure about, I would suggest you take it elsewhere. Thanks for nothing. Jerks.Service: Exhaust