Bristol Toyota

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  felicia refino
2 days ago
I walked into the dealership with my guard up because everyone knows how aggressive car salesmen can be. However, we worked with Alex and he was BY FAR the best salesman I have ever worked with. There was no pressure at all. He was kind, understanding and very thorough. He made us feel comfortable from the moment we walked in the door. He was attentive and went out of his way .and spent a very long time with us making sure we were able to get what we wanted within our price range. We didn t play the deal or no deal game, going back and forth for hours over numbers. Everything was very straight forward and the process went smoothly. It was truly a pleasure. We live almost an hour away but I would travel more than an hour to work with Alex for all our future purchases!

  Steve Bottella
a week ago
Absolutely thrilled with my experience at Bristol Toyota! From the moment I stepped onto the lot, the staff was incredibly attentive and knowledgeable. They helped me find the perfect vehicle to suit my needs and budget without any pressure. The buying process was smooth and efficient, and I felt confident in my decision thanks to their transparent communication. The after-sales service has been top-notch as well, with prompt responses to any inquiries or concerns I've had. I highly recommend Bristol Toyota to anyone in search of a fantastic car-buying experience!

  Arun Prasad Jaganathan
a week ago
I recently had the pleasure of purchasing a vehicle from this Toyota dealership and I must say, the experience was nothing short of outstanding. From the moment I walked in, the staff was incredibly courteous and friendly, making me feel welcomed and valued. The transparency and honesty in their dealings were evident throughout the process. They provided clear, detailed explanations of all features and terms, ensuring I understood everything before making any decisions. Their commitment to excellent customer service has truly won me over I'm proud to be a loyal customer now and will be returning for all my future automotive needs. Highly recommend this dealership if you're looking for a trustworthy and pleasant car buying experience!

  Robert Andreozzi
a week ago
Purchasing my car was an excellent process from beginning to end. The staff go above an beyond in all phases my sales rep Brandon Soto is one of the best I ever did business with in purchasing a car , that over the past 50 years the best Quality of car at Bristol Toyota are top notch, Thank you Brandon an Bristol Toyato

  Steph C
5 months ago
Fantastic service! Karissa, the customer service rep reached out right away after my online inquiry. Andy from sales was knowledgeable, honest, patient, professional, and helpful. Jimmy, the finance manager, was friendly, thoughtful, and thorough - explained everything in detail. Neither was pushy and really did a great job working with me, to get me into my perfect car! What an easy, stress-free buying experience. Thank you!

  Brandon Raposa
3 days ago
Sean went above and beyond for 2 vehicle purchases in the past 2 years. Exceptional customer service and a second chance in life. Forever grateful for Bristol Toyota and I will be returning. Got myself and my wife exactly what we were looking for each time. The options are endless.

  Ryan Nott
a month ago
Found a great price online was the lowest price of a Camry SE with the lowest miles and best condition. No need to attempt to haggle they set a great price called and they confirmed it was available. When I arrived I didn t wait more than a couple minutes before I was being helped and starting a test drive. Very easy process no high pressure Mike was very helpful and took care of everything. Would definitely buy a car here again.

  Martin Williams
2 weeks ago
From the first day I arrived at Bristol Toyota to my most recent maintenance visit I have experienced nothing but top notch service. In fact, I would say my experience has been the best service I have ever had over the years and I m 70 years old and was a traveling salesman who put more than 100,000 miles on my cars every year for 30+ years. So I worked with many many auto dealerships. In my book Bristol Toyota takes the cake. Thanks for years of great service. Keep up the great work!

  Chris
3 days ago
Bob M. was absolutely amazing to deal with and we had papers signed within an hour. There was no pressure from him or the finance advisor, Eric. I have never been to a dealership where it was so smooth, no pressure, and I didn t leave there wanting to rip my hair out! My wife is absolutely in love with her new Toyota, we will definitely be back for all our future car needs!

  CristianB508
5 days ago
Just completed my 2nd purchase with Bristol Toyota and both salesmen were great!!Jimmy in the finance department was a pleasure dealing with and funny as well.Thank you to Andy in Sales and Jimmy for a job well done!I m enjoying the Corolla and thanks to one of the Shaun s in sales that helped my wife and I purchase our Rav 4 in January!!We love it!

  Anne Marie Pavao
2 months ago
It was pleasant and I think transparent. Time was too long. Even though I was somewhat prepared and had checked inventory and knew my leases worth; It still took five hours. It s a rare day that I have that amount of time available. Might want to think about doing more over the phone. Actually I do see that online. Michael was a good listener. We made it work. Obviously he s good at his job. I did like the overall friendly positive atmosphere. Still wondering how it wasn t a cheaper monthly payment though. Would Eric go over that with me? He explained a lot but I would like to ask more. I know it s a done deal. Just to learn for next time. TY. It s in the garage.

  Pam Elizabeth
2 weeks ago
I live in Providence but have my 2004 Prius serviced at Bristol Toyota. Their service is excellent. I feel respected and valued as a customer. My adviser is always available to show me my options and help me make informed decisions about car care. My 20 year old Prius still looks great, drives great and remains dependable.

  Richard Jussaume
a month ago
My parents have their Toyota Avalon maintained here regularly and are very happy with the service. I scheduled an appointment to have remote start installed in their car as a birthday present for my mother. From the first call to get information, to scheduling and then the follow-ups the day of the appointment, it was an excellent experience. Many thanks to Ashley who took excellent care of me!

  Roland Lavoie
2 weeks ago
Bought a car here today atBRISTOL TOYOTA n was very pleased with how I was treated with both the sales staff n administration.Nothing was rushed or pressured on me about anything, they even allowed me to take out multiple cars to test drive again no pressure.The entire process went extremely well n I couldn't be more pleased .THANKU BRISTOL TOYOTA for making buying my new car a great experience.I especially thank Abbie Scottmy sales person for making this all happen.Thanks again GUYS n have a wonderful weekend.

  Nadine Rieben
a month ago
Dear Bristol Toyota Team,I wanted to express my sincere appreciation for the outstanding service I received during my recent visit to your dealership. The experience was truly exceptional, and I am grateful for the dedication and professionalism demonstrated by your team.A special shout-out goes to Brandon, whose assistance was invaluable throughout the entire process. His expertise, patience, and friendly demeanor made the car-buying experience smooth and enjoyable. Brandon's commitment to ensuring customer satisfaction did not go unnoticed, and I am truly grateful for his efforts.Thank you, Bristol Toyota, for providing top-notch service and for having such dedicated individuals like Brandon on your team. I am delighted with my new car and the positive experience I had at your dealership. I m truly excited to finally join the Toyota family and thank your whole entire team for their help for my purchase of a 2021 Toyota RAV4 LESincerely,Nadine Rieben

  Lisa Rezendes
a week ago
I just purchased a new vehicle from Bristol Toyota. The salesman Paul was totally awesome. The finance person Jess was also terrific. Everything went quick and simple.

  ImondiM87
a month ago
This dealership has been nothing short of great to deal with. They helped me get back into a 4Runner(went as far as allocating one for me from another dealer). Second time buying a vehicle here and they work with you, not against you. Highly recommend and will be back in the future. Big thanks to Brandon, Paul, Abbie, Jimmy and the rest of the team here!

  sareth chhot
3 months ago
This was, by far, the best experience I ve ever had while purchasing a vehicle . The sales team is delightful. I can describe Paul C. as knowledgeable and professional. Jimmy L. from finance was patient and helpful with me. I am extremely satisfied with the interactions I had with the entire Bristol Toyota Team and highly recommend them.

  Margarita Suvorov
2 days ago
I had an amazing experience at this location like no other. Sean was great. He was straight to the point and recommended a few options that met my needs. Everyone at this place is kind and friendly. I highly recommend!!

  Elena Norman
a month ago
My husband and I worked with Jes at Bristol Toyota when buying a new car and had the best experience. Jes was knowledgeable and efficient. He made sure we were happy and comfortable with all aspects of purchasing a new car. We didn t feel pressured into anything and felt the whole experience from beginning to end was easy and enjoyable.

  Howard Hsieh
6 days ago
This is a poorly organized dealership. Was shopping for a new Prius. Made them aware that they we a one and a half hour drive away for me. Was told I would be contacted before my appointment to confirm that the car was in stock before making the long drive. The day comes, and no phone call.So I called myself before coming in to confirm my appointment and make sure the car was in inventory.They had a minor inconsistency scheduling the appointment in the afternoon instead of the morning. Minor but easily corrected.Was told the car was in stock and it was ok to drive down. Surprise, car not in. Was given excuses. They claim they texted me not to come in. Fictional texts which I obviously I did not receive.Since they got me in the door, being salesmen to the end, they wanted to know if I was interested in a different car since I was already in. No thanks.1/5. Unreliable.

  Paul Ryan
2 months ago
Couldn't ask for a better / easier experience than what I just had from Bristol (Juan is the best!). Straightforward, no pressure, quality customer service from start to finish. I was in touch with a number of dealerships during my months long search for a Grand Highlander, and there are some challenging dealerships out there - Bristol isn't one. I'll go back and recommend.

  J Nathaniel
a week ago
Matt Jackson the Sales Manager really helped me out before my deployment. Sold my car here and he was great with the paperwork and customer service. 10 customer service from him!!!

  Chris Smith
a month ago
Bristol Toyota was great. They fixed an issue with my roof rack and let me use a loaner car while they did it. John was very helpful and worked with me on the price. 10/10

  Martin Winzer
2 months ago
Buying my first ever truck was an awesome experience with these guys. I knew nothing other than I needed one. Everybody I dealt with was super patient, gave great advice, and took their time explaining features of the new vehicle as well as what to expect in regards to service, repairs, etc. We didn't feel rushed or pressured to do anything at all. I ll definitely go back to see Bristol Toyota in the future!

  Stephanie Ann
2 months ago
The salesman was nice, informative and not pushy.The first thought that comes to mind is negative though- they offered to sell me the car for the same price as a comparable vehicle on Saturday. I could not verify the insurance price Saturday so I said I d be in touch on Monday morning, which I was right when they opened. They then informed me that the car prices had increased and the vehicle was $300 more. When I showed them the comparable car had not increased they took $100 off- but it was still $200 more. I asked maybe if they could include an extra year of service or something but no, the price increased nothing .So, instead of talking to friends and Google about how my salesman solved an unrelated problem, or talking about how he wasn t pushy, the first thing I ll think of is how the same vehicle cost more on a Monday than a Saturday and warn it was like the dealership took advantage of me because I had to wait to check with insurance.

  Betty Ann Israelit
3 months ago
Alex is a very knowledgeable salesman. We enjoy doing business with him. This is the second lease for us. He unfortunately has no control over the costs, which are extraordinary high !The service department has been very easy to work with the past three years and we look forward to the next three.

  Tiago Pimentel
a month ago
10/10. First time ever owning a Toyota and first time going to a dealership. Bristol was recommended by a family member. It was a very good experience. You guys were great and very clear. Thank you. I'll be going back.

  ana Beatrice
a month ago
Really Happy and Satisfied with my purchase at Bristol Toyota, everyone is very nice and very helpful. I want to thank you to Sean Vieira and Jimmy Lane for helping me out with my two purchase cars.Thank you thank you so much for your help.If anyone needs to purchase a car or if they need any help, please dont be afraid to go to Bristol Toyota, you will not regret it.

  Paulina Andreoli
3 months ago
Yesterday was the second time I have leased from Bristol Toyota, rolling into another lease. I cannot say enough great things about Bristol Toyota, always such any easy process. Bob Mederios was my sales associate and I highly recommend having him handle all of your buying/leasing needs. I will never go anywhere else.