BEST USED CARS ,Sturbridge Auto Sales LLC co Subaru best used cars sales

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dean Bergeron
11 months ago
Purchased a new to me 2010 F150 and it was honestly represented. I couldn't be happier with my complete experience. All questions were quickly and the bang for the buck here is top notch. Great vehicles back by a owner that will have your automotive needs in mind.

  Jeff Bissonnette
a month ago
Burt & his girlfriend were great, he was a man of his word, honest & knowledgeable.Did everything he said he was going to do & more.gave me a great deal, thank you Sturbridge auto sales LLC. Jeff B.

  Leonard Weisensee
9 months ago
I placed a $300 deposited on a 1999. Red Miata with some mild rear end damage directly dealing with the owner Bert, my first impression was he seemed like a very nice guy. I told him that it would be a while before. I came back to pick up the car. Cause I was 80 miles away. , his comment was no problem. No rush, I will keep it here as long as you need. 3 to 4 weeks later, when I called him to go back and pay the balance. He stated he sold the car to someone else. he didn't think I was interested, why would I put a $300 deposit on the car if I wasn't interested? I received no phone call, no message, no text. No letter to me inquiring when I was coming back. He just resold a car to someone else, which I was very surprised at.. we had a contract, bill of saleand a cash desposit .. In the meantime, I incurred the cost of renting a car trailer to haul the Miata I had agreeded to purchase back to my home.. He told me through that initial last call just to text him. My name and address, and he'd send me my $300 deposit back, I mentioned if he was too busy I would take the ride to come get the deposit back , and also at that time he mentioned he may have another car to sell me in its place..I've been chasing him for 4 weeks without any response at all from him, justto simply get my deposit money back.. for some reason hes just not responding. , I'm very, very surprised, because my initial judgment of him. That was that he was a very likeable person. But this is not how car dealers do business. I've spoken to his secretary who comes in part-time. She has all my information and no response as well.. I am truly puzzled..I really don't want this to become a Massachusetts State legal matter... he seems like he has a nice small simple business ..why would this guy want negative legal attention??

  Holly Dancause
3 months ago
We purchased a car for my sons 1st car this week. We had a great experience and so far the car is great.

  Kymberlee Brown
10 months ago
I went here and test drove a white Subaru outback while driving the airbag/safety light came on. He literally lied to my face saying the previous owner accidently tripped a sensor while deep cleaning the car. I also bought a 2010 toyota corolla from him and it died less than a year later. I've heard numerous warnings from surrounding car shops to NOT buy a car here. So that's what I'm telling my loved ones.

  Joel Royce
3 months ago
Stay away from this place ,I do not recommend this used car place ..

  ernesto velez
4 years ago
if they kept their word instead of just keeping your money I would recommend them, however they will take your money keep your car defective, get their buddies to pass inspection on the car you buy, and stiff you with the repairs. I been waiting for over a month to get 2 simple tires and the hood fixed and a few other things, all I get is the run around and no returned calls , and believe me I have made multiple calls and they never answer or return calls, while they did fix most of the major issues they did not fix all the issues. , I give them a below average in ratings.

  christopher cavaliere
2 years ago
They were great, Bert got me in the car i needed and I love it. He took my old car and gave me more for it than any other quote I got. They were fast and when they said it would be Friday it was ready Friday. I will be getting my next car from them in another 4 years, you should too.

  zaida gomez
3 years ago
My experience here was amazing! I was looking for a 1st time car for my daughter and I saw a 2006 Toyota Matrix for sale on fb marketplace. I called i was told i could come down anytime. When i git there i was greeted immediately the owner showed me the car i test drove it and any concerns that i had at that time the owner immediately jump in the car with me drove it himself quickly told me what it could be i then called my mechanic and the owner was correct and the problem was an easy fix. So wat im trying to get at is if you want the real truth and great prices and let me not forget his assistant Sara she rocks!!!! She goes to the registry for you something they dont have to do. I highly recommend them if you want great service and the truth!

  Betty Perrin
3 years ago
Recently purchased a used truck from Sturbridge Auto Sales. They made the transaction very easy for us to do business with them. They took care of registering the vehicle during the pandemic which was a huge help. Bert went above and beyond to make sure the truck was in great running condition before it left the lit. We highly recommend Sturbridge Auto Sales if your looking for a vehicle!

  Mike Lickver
3 years ago
This is the 3rd car I bought from Sturbridge Auto Sales ,LLC. Mr. Cassim has always been right there for me with any problems I may have had. My latest purchase a 2010 Subaru Outback with only 49k on it. What a gem!! Also got full value for my trade. I highly recommend buying from this place.

  �ine R�bh
3 years ago
I was extremely interested in buying a car from them. after weeks of not getting a response on marketplace of a seller i went there and had them make an appointment with the mechanic to bring in the car for it s little fixes, i called them back and they still hadn t done it that day. when i went back the following weekend, the car still had not moved, there was no one in the office, i waited 15 minutes but there was no one being helped or attended to. they tried to sell me every other car on the lot and were overrall extremely unprofessional. do not do business with these people.

  Dawn Perry
3 years ago
We needed a truck and wasn't having any luck looking around and we came upon Sturbridge Auto Sales. We came upon a 2006 F150 and loved it. I have to say Bert and Sarah were so wonderful at helping us find what we needed . I highly recommend Sturbridge Auto Sales. Truck is awesome

  Deborah Hoag
5 years ago
BIGGEST MISTAKE IN MY LIFE! My husband lives on disability income and couldn t afford much for a car, but he badly wanted this used Subaru Outback that had low miles and looked good. I wanted to get him a car to keep him from having to borrow mine. But from seeing all the junk cars on the lot, and also seeing how the mechanics were slapping the parts together on other cars, I was immediately turned off. But this Bert guy drove a hard sale, telling us the car had one owner, from Arlington, where he said rich people live and they take care of their cars! Yah, ok, as if that was going to persuede me. So then he says he d throw in an extended warranty for a hundred dollar value, which also did not impress me. I reluctantly succumbed to forking over $3000 in crisp $100 dollar bills because my husband so badly thought this was THEE car he wanted. Within 30 days the engine went. Bert said it was out of his hands and to go through the warranty company and make a claim, but the warranty company avoided our calls and put us off all summer (while we went without a second car) until they finally agreed to pay a small portion of the new engine one day before the warranty expired. Of course that salvaged engine wasn t guaranteed and, sure enough, it didn t even last 60 days. So we are left with a piece of junk that s now on its third engine and has one problem after another. We ve so far spent another $3 thousand on the car, which has spent more time in the shop than on the road since we bought it a year ago. And I constantly have to argue with my husband because he borrows my car almost every day while I go to work. I don t know how these crooks can sleep at night knowing they are praying on people who are giving every penny they have for a dependable used car. This old Subaru has caused more financial hardship and strain on our relationship, and i now know we would ve been much better off if we he had financed a newer vehicle from the get go. Now I just pray that some freak accident would just destroy the car so we can move on with our lives, because it is not a worthy car to sell or trade. I m am so disgusted with Sturbridge Auto Sales (aka The Subie Shop, or something stupid like that). I wouldn t even recommend this place to my worst enemy. DO NOT EVEN GO THERE!

  Michael Wagoner
6 years ago
The team is great they get you a great car. if you have problems after the team will help you great mechanics and sales men honest helpful, they gave me a great deal and helped me finance over time I paid for a car got the car I wanted it had one issue after it was sold they fixed it they are still helping me go to these guys.

  ryan hughes
8 months ago
I had a really good experience there, and the prices are affordable. The people are professional and you guarantee will walk out with a smile well actually drive out if we re gonna get technical lol.

  Nicholas N
4 years ago
Doesn't appear to be overly concerned with holding up his end of agreements with customers.. Agreed to purchase a set of Rims and Tires from Him for 300 cash, and He said he would remove them from the junked car they were on and get back to me. a Month went by without hearing from him, only to then see him repost them online without ever even contacting me. Needless to say, I brought my Business elsewhere..

  Patti V (Patti)
2 years ago
DON'T BUY A TIRE FROM THIS PLACE!!! My son bought a car from this place in January and after spending $2k on repairs the head gasket went. These people are crooks. The poor kid spent $5k on a car in 4 months and now has to buy another vehicle. I don't know how you people sleep at night.

  rob c
10 years ago
Don't get involved with theses guys! They're crooks out to get your money, I swear it. I went there looking at an impreza that met my needs. After telling us that it was sold, they had another one with some body work needing to be done that they would be selling in a week or so. After making another trip up a week later, I test drove it and loved the car, so I went back home and prepared the check. I get a call saying its all set, and when I get there to buy it, the guy has no keys. After jumping through hoops with these guys with license plates and everything, these guys sell it on me, behind my back.BOTTOM LINE: they are accredited with an F rating by the BBB (Better Business Bureau) and they asked me to write a good review for them online when I got the car, because thats what they 'Run on.' Don't get screwed over by these guys like I did.

  Dana Mangsen
3 years ago
Purchased a vehicle from these guys, they took care of registering for me. Great service and attentive to clients needs. I would recommend checking them out when you re in need of a vehicle.

  Joelyn Durgin
5 years ago
Bought a repaired salvage car. He was up front on it being a repaired salvage. Do your homework! I looked up the VIN number and it showed me pictures the damage from the accident that was repaired.. definitely get a car fax ... vehicle was well maintained previous to the accident. And he brought the title to RMV for me.

  DJJD BEATS
2 years ago
I recommend this spot to buy a nice functioning car. Great affordable prices and the guys over there did a lot of work to the car I bought. Great place. I will be coming back to buy from them again and I recommend a lot more people come as well!!!!!

  Magaly Medina
7 years ago
Great place to buy a used car. I have been working with them for years. Always pleasant. Both of my cars have been from Bert and have lasted me a long time. Great place!!

  rRonald Guyette
2 years ago
whatever you do dont buy a car from these people.the state should revoke their license .i purchased a car that needed ball joints they said the repair was made and they had it inspected . the repair was NOT made it also needed struts i i am now looking at a 1500.00 dollar repair on a 3000.00 car

  Juan Castro
7 years ago
Great Person to deal with... I bought my car and about 2 months later I needed a timing belt job . While everyone was quoting me rearly $1,000 yikes.. I told them about it he did it for $200 .. Thanks Sturbridge Auto sales..

  Jason Taylor
6 years ago
Great place to buy a vehicle!! Good, honest service , they take the hassle out of buying a new car. Quick, easy and no problems. Highly recommended.

  tracy cruz
6 years ago
Bert is very untrustworthy. Went to him for a repair and ended up finding out that what he was supposed to replace never was. He basically stole 100$ from us. Will not answer calls or texts. Reported to BBB.BEWARE! Do not do business here!

  john Dufresne-Lam
3 years ago
I had recently purchased a used Ford Explorer XLT from Sturbridge Auto Sales LLC among the friendly service they had also did all the registry of Motor Vehicle steps so that way I would not have to worry about booking an appointment the owner and his wife are very kind people I do highly recommend them and I will be going to them for any other car needs thank you again Sturbridge Auto Sales LLC sincerely John Lam

  tammys hence
a year ago
We are getting a really nice vehicle. Great on price. We are very pleased.

  Kevin Kelley
3 years ago
I bought a 2004 pickup truck from these people 3 years ago I've haven't had any problems with this truck watch all whether they promised me it was a good truck and lo and behold it was it's not many places you can go to get a decent car I highly recommend this place thank you very much mr.casim