Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dale Fullen
2 months ago
NICOLE F., Thanks for the Awesome Service, Knowledge of your store and stock was Impressive, and ability to get the part ordered in a timely fashion... Best Wishes and Keep up the Great work!!!
Sarah Dutch
9 months ago
My check engine light came on while I was traveling through Massachusetts with my dog. I called AutoZone and they confirmed they could find out why. When I got there, they were great about my dog and were quick to check my car. After the diagnostic, they even recommended the best mechanic shop I've ever used. Thank you
The Apparition
11 months ago
I would like to extend a Laurel and Hardy handshake to Xander and his boss for going above and beyond today helping me in my time of need. Their worth their weight in gold and I appreciate their efforts in getting me a little further down the road. Take care and God bless.
Maria Elizabeth
9 months ago
I showed up after finding out while traveling home to New Jersey that I had no headlights. Because I walked in at 8:50 and they were closing soon, the two young children that work there told me their computer doesn't tell them information and they don't know anything about cars. They let me leave with no working headlights and high beams in a state where I had no idea where I was. You should go somewhere else where people actually know what they're doing when they work in an auto parts store and they can actually HELP people when they need it. The worst customer service I have ever experienced in an auto place ever. Maybe this is why people shop at Advance Auto parts instead of AutoZone?
jwet lee
9 months ago
Today I went to autozone needing a headlight fixed for my toyota rav4, I have a road trip planned and needed help asap. Brannon had suggested both as the other one is sure to go out soon. He was nice enough to replace them for me and put on some dialectric grease as he explained it will help prevent getting debris in the contact points of the bulb. He was extremely helpful and I am very grateful for him.
Richard Finch
11 months ago
So unfortunately there s no way to rate AutoZone overall rather than this specific location. The location and its staff seem great its the Corporate and its online service that I m rating here. So my apologies to Sturbridge staff. What has me upset is the online promo code touting a 20% off your total order if placed online. Having been a longtime Advance Auto customer this is very close to their standard online discount and I assumed Auto Zone was matching in order to be competitive. So I signed up and went thru the process of setting up an account. Spent 10-15 minutes there and then another 15-20 finding my items. Then was told promo code was no good on pick up orders or curbside orders. Good for next day delivery only and sone other restrictions that I never saw in print anywhere tho I m very sure they covered their a**es and put it in ultra fine print somewhere on page 32 of the agreement .Well. They can keep their 20% and their product and I ll just keep going to Advance.
matt mcc
6 months ago
The store is brand new. Customer service is good. And the store is not busy at all. So they always seem to have the parts I need in stock.
Elizabeth Coughlin
10 months ago
Had great service from Nicole F. She was very friendly and knew what she was doing! I had a misoreder part and she helped me right out.
Dee Reid
8 months ago
Thankfully it wasn't too busy nd the counter staff came across genuinely helpful.
TheRedFox
4 months ago
Better then Consumer Auto Parts (CAP)
Brariez (Brariez)
a year ago
Went in clueless and came out knowing exactly what I needed with excellent customer service . Didn't catch the two guys names but thank you!
Frothi
4 months ago
Nice and clean new autozone.
STRITS TAX
7 months ago
One of the guy at resisters was not so friendly looking.
Crystal Bickford
a year ago
Had exactly what I needed in stock
JG
a day ago
Great service at the front desk! Very nice and clean store.