Parts Authority
4.6 (213)
87 Albany St, Springfield, MA 01105
(413) 781-0135
partsauthority.com
Claimed
Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Victor Pagan
a month ago
Hi this place is great and customer service is excellent I well recommend this place with my family and friends good job
Thomas Clarke
5 months ago
Counter help for parts is amazing great availability on parts pricing was on point however Cashing Out can be quite a process no offense but the woman Cashing Out people could maybe crack a smile now and then or at least pretend to not be mad at people(Maybe even say thank u as I said 3 times) and again no offense in this world it's not always rainbows and butterflies we all get that but most of the time I go in there I feel like she's very angry maybe just overwhelmed not sure but all in all great business great prices and awesome availability on parts thank you
David Douglas
7 months ago
Excellent customer service. Very reasonable prices and in my case I was given a 6 month warranty on my part. I will continue to be a customer.
Yao A
5 months ago
This is real customer service in action. Thank you to all the staff. Was referred by C-Tech and was never disappointed.Francis
Haishaleen
9 months ago
I go to no other place for my car pieces. Even if they don't have it in stock they will order it and it will be available the next day without any extra charge. Also a lot of their pieces have warranty. I've never had a problem with any pieces I buy from them and this will continue to be my go to spot 1st.
Diana R.
11 months ago
Fantastic service! Prices are unbeatable. Jose was very kind and informative.I have no idea why Autozone and O Reilly are around, this is the only place you need to go to for anything that has to do with cars.
Brittany Berta
2 years ago
Was recommended this place by a family friend and it did not disappoint! Good honest people. Called to get a quote and was able to pick up the next day, even got a discount at checkout! They even brought the parts to my car for me. Definitely would recommend and will be coming back when I need more parts.
Jeff Kwama
9 months ago
Great place with decent prices. Great customer service and quality parts.
melissa strickland
3 years ago
Very good customer service. They go out of their way to accommodate you. The prices are great. I recommend all my girlfriends to go there before going anywhere else.
Donna Sears
2 years ago
This place is awesome. I called absolutely everywhere today n NOBODY had the 4 parts i desperately needed by tomorrow for my mini cooper. So employees went over n beyond n saved the day so i could drive to Florida n be there for my fathers funeral. Thank you
Dej WIllamz.
5 years ago
Great prices the best in town. Great products. I had a issue only once. One of the employees, Jake quickly resolved it. Without the hassle I had gotten when I called earlier. Jake is awesome awesome awesome. I do truly highly recommend.
larry dziedzic
2 years ago
Order parts all the time. Polite as can be! FAST! Finally got to see the actual store when making a return.Huge warehouse! Have never seen THAT many employees working THAT efficiently.Other parts stores can t compete!Two thumbs way up!
Gabriel A.
a year ago
Was too much for them to get the correct serpentine belt change because they just work with one belts brand. Tha was their answers. One brand?
Angela Romero
a year ago
Was looking for a radiator every where costed double there prices always better then auto parts store. Ty for your great team.
Felicia Barr
7 years ago
Great family owned business. They always have the parts you need and Deliver themIn a hurry. Jake always goes the extra mile to make sure your taken care of. The counter guys treat you like a valuable customer and know what their talking about unlike these chain auto part stores . They stand behind their name and back what they sell 100%. If your not using Barrco your missing out.
Sandra Y Morales
2 years ago
Great Service great staff... i got there 2 minutes to closing and they let me in and got my parts with no problem.
Rhody Cruz
2 years ago
Service is awesome, prices are very reasonable, nd they always have everything I need...
khalil yacteen
5 years ago
Great to do business, great people, great prices they usually have everything in stock and if they don t they get it quickly ! I use them for all my auto part needs! And highly reccomend barrco!
Wilkin Velazquez
a year ago
When you're looking for auto parts this is the best they service is awesome
Greg Braman
3 years ago
Always buy my parts here! Great customer service, great staff, very helpful and great prices! I highly recommend getting your parts at Barrco.
Michael G
7 years ago
I was in a bind on a Saturday not even in the same state not only did my part in stock they delivered it to where my car was in Enfield CT! Superb customer service! Thank you so much!!
alma dones (a.k.a. booby)
8 years ago
They always nice and friendly when you walk in.. Also when you go for parts and if they don't have them they try to help you find some other place that haves them I love going there for my car parts I gave them two and 5
BukDollar Puro
4 years ago
This auto part store is one of a kind.im glad to do business with them.never had a problem with staff.is more like family
price alexander
5 years ago
Was able to find everything I needed here. The staff was very helpful and professional. Decent prices.
Luz Rosado
2 years ago
I love this place. Great Staff. Jose, Axel, Galloare awesome. Habla Espa�ol. Good prices here.
ROBERT HAYWARD
5 years ago
The counter help is very knowledgeable, and will even help you take your parts to your vehicle.The prices are reasonable. They also speak Spanish.
Jorge Oropeza
3 months ago
Good Prices!
Def1ant one
11 months ago
Always a great place to get parts for your ride. If they don't have it, they will go out of their way to get it.
Jenna Barr
5 years ago
I know many people who work there and they have great service and nice staff :)
David Rolon
6 years ago
Kind of slo but it s the cheapest place for car parts and the staph are very helpfulThey usually have almost everything in stock