Best Auto Sales & Service LLC
3.9 (32)
1026 Bay St, Springfield, MA 01109
(413) 289-5245
bestautosalesmass.com
Claimed
Service options
- In-store shopping
Accessibility
- Wheelchair accessible parking lot
Offerings
- Repair services
Planning
- Appointment required
Payments
- Debit cards
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Diaby Mariam Bintou
2 months ago
I got the best experience I wasn't expecting. Really great customer service making the possible to give you the insurance like you doing good to choose them. I encourage anyone who wants to buy car to visit Best Auto Sales & Service LLC you will do a good choice I promise, good price and quality you won get nowhere. Thanks again Khalid for everything you done for me, don't change the way you care and take care of customer.
Dalilah F
a month ago
Let's just start off by saying they are SCAMMERS. Very unprofessional establishment this is the last place on earth that I would recommend to get service from. Not only do they waste your time and take your money this shop will return your car to you in the same condition it came in. They have no shame in what they do and they did it to me THREE times in a row. My car has been kept at this shop for 2 weeks one time and everyday I drove passed by the shop my car was sitting outside the lot untouched, they would ignore my calls, messages, and they would lie to me making it seem like they were working it when in reality they were too busy scamming me and probably a dozen other customers. Biggest rip off 0/10 don't recommend.
Dej WIllamz.
3 months ago
I Found a car on car gurus. Contacted the owner who answered immediately, and told me to come on in. The car was as described.The owner Khalid gave me a discount on the total price of the vehicle. After trying to cashapp him the total amount for the car but being unsuccessful, he offered to come in on his day off, when the lot was closed and allowed me to pay for the vehicle, and take it home.I had no plates to transfer, he offered to follow me home and stated, I could utilize his dealer plate to get home Safely.He Gave me a very good warranty on my new car and he is notably a shining example of what I wish all car dealers could be like. I highly recommend.
Jayrette Cruz
3 months ago
I got what I always wanted I am very happy look at my baby love how they where so nice and help us get the car we wanted I am sooo happy still can t believe it
Juan Correa
3 months ago
Very good place if you guys want to get a car recommend 100%they are such good people I felt very happy with how the treated me
Rafael Barbosa
6 months ago
Found one of their Vehicles on Facebook Market place and inquired about a vehicle a couple of times. The seller was online and it showed that he was reading my messages but refused to answer. The next day I Went to their Website and sent them a message there as well and still ignored. I decided to google them and then saw other reviews about them being dishonest and ignoring buyers once they purchase a vehicle. Maybe it s for the best. Shady Business
Andrea Melon
a month ago
Best place to shop for cars .I bought a Jeep Cherokee and was satisfied with the quality service o would recommend them for all your car purchases and repairs.
Jayrette Correa
3 months ago
If you guys need a car this is your place very good customer service and they will do anything to help you i am soooo happy I got my dream car thanks to them
Jayrette Cruz
3 months ago
They are so good they are such nice people I am a very happy customer with their services got what I always wanted more then happy with the help I got here I recommend to you guys
Desiree Webster
10 months ago
I had an amazing experience purchasing a new used vehicle with this company! Their prices are the lowest around and the vehicle I bought was flawless and drives so smooth. The guys who work there are all so friendly and go above and beyond for their customers!! I would highly recommend this place if you're looking for a great running car, great low prices and awesome customer service!!!
Anna Butler
a year ago
We bought a car here for our son and they were amazing to work with. The owner Khalid is very nice and communicates through the whole buying process. It is a small family owned business and everyone there is courteous and professional.Thank you for the great car at a great price, and thank you for delivering it to our house.
Elizabeth Palmisano
5 months ago
Bought One. Planning on Buying a 2nd Vehicle HERE. Excellent Sales and Service.
Sameer Aljashaam
a year ago
I have bought couple vehicles for my wife and my daughter. Really kind people. Professional mechanic knowledge. Thanks so much Guys. Will come back.
Coco
a year ago
I went to purchase a car There via Marketplace. They gave me a price of 6k ,when I got there not only did they bump the price 300 more I noticed a person who was there pretending to be a customer who actually work there and on the phone with his girl ! To try and make it seem like they were going to pay more for the car then they originally offered to me.!IT was a SCAM the guy was on the phone with no one and even admitted it in the end to try & have me pay more. They had 30! Day warrantee to fix any issues with my car the check engine light was on & they did not want fix it they kept putting me off until the last few days I went back with my uncle who is. Mecanic and eventually they said to bring title back and they would give me my money back this place is a SCAM do Not Buy from them!!!!!
Ahmed GUM OVR
a year ago
I bought my best vehicle from here. The owner was really professional. Thank you very much
Noah
2 years ago
I was going to check out a vehicle from this dealership, had plans to drive and test one of the vehicles and they sold it without telling me. 1 star, would definitely recommend against doing business with them. They are only looking for quick flips anyway.
Ed Albakr
2 years ago
My friend went to this auto services and they did good work for his car. Based on his recommendation I would like to go to them to fix my car. They seem to have good service and reasonable prices.
Jose rivera
3 months ago
They help me with finance. And I got the car I need
Yaya Rivera
4 months ago
Great service i appreciate you guys kind as well
omar aljarrah
a year ago
Great guys they ve fixed multiple vehicles for me and never had any issues after that . Highly recommended
Lui Maldo
2 years ago
I was going to buy a car from the owner Khaled in December but he is unprofessional he doesn t know how to run a business I made an appointment with him he was not there and nobody spoke English. An older man called him and I was told to wait 20 minutes that he was on his way after 40 minutes I decided to do business somewhere else.
David i
a year ago
Amazing customer serviceFriendliest, most caring people I've dent with in a long time, glad I found them
Nassir Aljashaami
2 years ago
They did a great service for my carI would like to say thank you for (Ibrahim and Khalid)
Dylan
6 months ago
Very disappointing. You can do better, do not go here.
Ahmed Baasha
a year ago
My service was great. Really kind people. Thanks a lot
UDAY ALSHEIKH
a year ago
This place is just a scam I don t recommend for anyone at all even one star is too much
Sebastian Seda
10 months ago
Sold me a lemon. Won t answer phone.
a year ago
Great guys. Great services. Thanks
Free watch
a year ago
The most beautiful reception and the most beautiful car
a year ago
Trusted crew kindly conduct professional work