Mass Used Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Serg W. Abrams
3 months ago
I spent weeks searching for the right parts for my truck on marketplace, Craigslist, other apps, and auto repair shops without any luck. To order new I was quoted many hundreds of dollars and would take weeks for the order to arrive. When I came here, not only was I assisted in finding exactly what I needed in just minutes, and then they showed me how to better install it, but what really amazed is when I learned how little they wanted for parts that were in such great condition! I was beyond happy! Already told my neighbor about this place!

  Travis
2 days ago
Found an ad for tires on fb market. Said 4 tire swt, in good condition.i was shown the tires by a boy. They had dry rot cracks I'm the treads, sidewalls too. One had a deep slice in the sidewall as well. The boy couldn't find any set of 4 or even 1 or 2 tires. I walked it and told the guy at the counter, he said " the boy saidthey're in good condition, buy you don't think so. THEN A GUY Peter came out and I showed him. He agreed they were trash and said he's throwing them out. Sorry you wasted your time, I don't have any tires etc. He said maybe tires could come in. I don't ever want to go where I'm disrespected and lied to. Don't go there unless YOU QUESTION EVERYTHING ! IM NEVER GOING BACK !!.

  Gen Velen
3 weeks ago
Best place in town to get used auto parts. Great customer service, very helpful and friendly team. Five stars experience!!

  Anthony Scruse
5 months ago
I can honestly say I got the best service here. I was helped by Dre who was fantastic I ve been going through a issue with my car for a few months and let s just say everyone was telling me it was something else and he knew exactly what the problem was. I highly recommend MUAP!!!!!!

  MSI Productions
5 months ago
Will quote one price and then change the price once you have pulled the part. Will quote an untested, 8 year old part at nearly the cost of new, and then get a severe attitude when you offer a fair market rate. They unfortunately have a good selection, but I have had to leave several times without parts (that I pulled) because of their wild pricing.

  Josh Prive
5 months ago
Great company, very professional staff, great prices highly recommend company, will definitely be a returning for any needed parts

  eric anon
7 months ago
Spoke with John, requested parts that were listed on the site, expecting all parts to reflect the listing. On requesting confirmation, found only half of listed parts were what I requested, fine. Advised John that I would arrive at a certain time, to arrive at the yard, to have nothing pulled, no parts pulled. John would request parts as I was standing in the office, and shortly disappear. I waited over an hour to collect my parts. While I waited, an employee would berate a customer Via phone call, twice. The Pickers were very helpful in taking parts to my car, nice guys. Might as well be a Landfill, with trash customer service.

  Edeni Colon
4 months ago
Amazing customer service from the moment we called. Definitely coming back. Shoutout to John for understanding and delivering amazing customer service.

  Graciela Garcia
2 months ago
Excellent service, he even came to drop my doors at my house. Love it

  Viteliy Bondaruk
7 months ago
Great place they speak russian, Ukrainian and Polish there. The crew is very helpful. I had to wait a little but they did pull the part on the spot. I will come back again.

  pedro santos
a month ago
They charge me a 25% restocking fee for a return.Avoid this place they don't stand behind their stuff.

  Hugo Stiglitz
a year ago
Drove up from my military base in Connecticut, first thing Saturday morning. Was told the day before by "John/Jay", that he would hold a front bumper cover for me. Arrived on location, promptly for open (8am) The owner, Alex, then tells me, that they already sold my part. Respectfully, I gave you my contact information, you would think that this information would be translated to the customer, BEFORE they make a total trip of 2 hours, for nothing. Owner Alex states, he will source another bumper cover for me. 2+weeks later, 0 follow-up, 0 follow-through. If you are considering order a part here, I would make 100% sure, they have your name/number/email/etc to "hold" your part. Miscommunication or not, this was an entirely negative experience for the end-user. Confirm they will and shall hold your items. Don't be like me and waste your valuable time, making the commute, for absolutely nothing at all. You've been warned.

  vlad tupchiy
a month ago
10/10 will come here again. Huge yard fair prices.

  Ross Auto
a year ago
One of my favorite places! Really great source for used parts, specially foreign makes.Nice people work here! Super friendly, very professional, it s a pleasure to work with these guys. I did buy from them a few times and will definitely come back for more. I wish I new about this place earlier.Thank you MUAP, you re the best!

  Joe Quitoni
11 months ago
I drove over 2 hours from Poughkeepsie, NY to pick up a removable roof, sun visors and mirror for a corvette. John said the roof was in good condition. I made the drive, then I got there the roof had a 6" brake in it and was all spider cracked, his response was o I didn't see it, the material on the sun visors was falling off, obviously been in the rain for years. Wasted a complete day.

  Petro Levchyk
9 months ago
If you need good quality parts for the best prices you can't wrong with this place, great customer service

  Brendan Reed
4 years ago
Needed a hydraulic pump for the convertible top of a Saab 9-3. Found Mass Used Auto on Facebook somewhere and saw they had a used 9-3 with a convertible top. Commented and messaged on the post and received a reply within the day saying they did still have the part I needed. I was quoted $100 for the whole pump assembly and hydraulic cylinders. I was very impressed when I called them and made sure it was in working condition. They confirmed the '02 motor, which is the model they had, was the same part as the '99 year, what I have. $100 for the techs to remove the part, pack it up safely, and ship it to my door in 3 days. After replacing the motor, everything worked great. Even came with a 60 day warranty in case it didn't work properly. If recommend MUAP for any parts that you might need for your vehicle. Awesome prices and great service. Alex was the one who initially messaged me back and was really helpful. He even sent pictures of the part they had pulled so we could compare it to the one we had.

  Philip Gurt
a day ago
Always have the parts I need

  Dennis Alekseyenko
6 years ago
Awesome place to find what you are looking for! The guys were very welcoming, quick, and trustworthy. I was restoring a Honda Civic Hybrid and found all the parts I needed in seconds and with an amazing deal! I will definitely show up more often for any other parts!

  Gian Falcon
2 weeks ago
Really God place and great employment

  Alex Stupak
6 years ago
Great place to do business with. I was restoring a G37xs and needed some parts. Mass Used Auto Parts had exactly what I needed for extremely reasonable prices. Staff is very friendly and willing to work with you. I was able to purchase all the parts to restore my car legally, get legitimate receipts for every item and pass salvage inspection without a single problem. This will be the first place I will call if I need parts for anything.

  Steve
6 years ago
Pete and his team are very responsive and helpful. They answer the phone and will get back to you when promised. Their prices are fair and they're worth a drive. I've used them for hard-to-find Saab parts and if they don't have it, they'll get it.

  Benjamin Arthur
5 years ago
I was really impressed with their customer service, they were responsive, knew the parts I was referring to, pulled them quickly and sent them right away. There was a slight mix-up with the address upon shipping, they mistyped it and offered to send several replacements for free. Turns out the mailman recognized the mistake and got me the original parts right away. I will definitely use them in the future.

  Keith P
6 years ago
A-1 experience.This is your backyard mechanic's dream! Or, like me, an aspiring backyard mechanic. Peter is knowledgeable, very honest, welcoming and friendly. I went there for two parts for my 2008 Saab. One was on back order in the Northeast (Saab dealers were unable to obtain the part). Guess what? They had it! I'm actually happy that my car broke down or I wouldn't have discovered this gem.This is now my goto store for used Saab parts, even though they're 40 miles away. They're new and definitely off the beaten path, but easy to find. Their prices are fantastic.They also have a small inventory of used cars.

  Javier Stuart
6 years ago
Probably the best experience i have ever had trying to find parts for my car. Friendly and honest people to work with amazing prices. If they don't have the part your looking for chances are they can get it. Give this place a shot, you will not be disappointed. Thank you guys i will see you again in the next few days.

  Thomas Clarke
2 years ago
Great experience all around one of the very few yards left that really seems to care about the customer and getting the job done parts are always in great condition just got some doors for a 2007 Infiniti M35 doors look great fit perfectly and in color I am a small independent shop owner and I have put together quite a few cars with parts from these guys..... Thank you again Tom from orchard.

  James Shumpert
5 years ago
Great service to customers I highly recommend them. I needed a hard to find late model part for my vehicle they stayed open late just so that I could get it and this was on a Friday. I also viewed there inventory and they carried a wide variety of late model vehicles.......Kudos to MUAP!

  Vika Kuzmenko
6 years ago
After a car accident I was left with out bumper and a headlight. Calling insurance was not an option, unfortunately I caused the accident. ( not a proud moment) Contacting Mass Used Auto Parts was the best decision we made. The cost was reasonable and very good quality.

  LeAndrae Dicks
9 months ago
They have the highest quality parts and are consistent with amazing customer service

  River Green
4 years ago
Great guys here very polite and wicked good on prices they were even kind enough to lend me tools 100% recommend the only yard I could find that had my car as well!!