Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Emmy Giroux
6 months ago
Eric and his uncle were absolutely amazing. We had issues with our car travelling and came upon this shop. They thoroughly took their time and looked everything over many times until a solution was found. I wish we lived close by to get regularly serviced by them. We are forever grateful to be home safe thanks to their help.Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance
Sean Burrell
2 years ago
I have been coming to this service business for over seven years. I have used them for all our cars in that time. Honestly I just cannot say enough good things about them. I have no intention of using any other business to work on my cars. Their honesty and integrity are second to non. This month alone when I brought my sons Subaru in for a costly repair. They were able to research that it was a previous fault and actually contacted Subaru directly. Allowing the fault to be fixed by Subaru at a nominal charge. It is this going above and beyond that I love about them. 5 stars hands down!Services: Tires, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Wheel alignment, Brakes, Oil change
Bergantino Audio
2 years ago
We have taken the car to Southborough Auto Tech over the past 8 years for repairs and gas. The new owners are great people who help to find the right solutions and answer all questions regarding the work needed. Always get the best advice and work done here. The help are always friendly and kind. This goes along way!Service: General repairs & maintenanceService: General repairs & maintenance
Mitchell Cook
7 years ago
I had my car towed here for a repair. The repair ended up being some coolant sensor issues. The staff were very friendly, but they kept the car for 3 days and then I ended up paying twice the cost of the parts for labor for a total of 3x the cost of the parts. Their communication was very poor as well, they did not call to confirm that they were replacing parts and I also had to call to confirm that I could pick the car up several times after they told me they would "call me back with an update in 20 minutes", which never happened. Overall the quality of the repair was good, but because of their service I would not recommend them.
Gimmy Liu
a year ago
An honest place, attention to details, friendly and trusting.The mechanic asked me to go for a test drive to validate the fix before paying. I was genuinely taken away by this.I stumbled upon this shop on my road trip. I wish I have one of these shops in my area.Thank you!
Jamie Beauregard
3 years ago
Awesome people. Made an appointment and they where on time no waiting. The guy wore a mask the whole time (covid time) My corolla could have failed inspection because the third brake light was out but the tech kindly took the time to replace the bulb with a new one he happened to have on hand for a few dollars and I was on my way with a passing sticker and no headaches.Service: General repairs & maintenance
Ej Ora
11 months ago
The new mechanics there are awesome came in because my car was losing air on my passenger side rear tire and they informed me that they were not fully set up yet and that it was there second day of getting everything ready and they took care of me in 10 minutes and I was on my way definitely will be coming back for future service with these guys
Kris Masison
5 years ago
My car quit on me as I was traveling 495 to go to a training. The car was towed to Southboro and I was dropped off to the training ... I was in a panic!! I am not from the area, had a crazy training to attend and was just a mess over the entire situation. Bobby was my first contact and was super, reminding me to breath .. it's a car. Due to the training I could not answer phone calls .. so he texted me updates throughout the day. The cost of the repairs were more than what I wanted to invest in the car (transmission) and were in line with what I researched for cost in my area. Bobby helped me find a buyer for the car when my plan did not materialize. EVERY step of the way Southboro was kind and supportive. Although I wish the circumstance I met these men were different ... I am grateful that it was this bunch who were placed on my path. Really made a pretty yucky situation a lot less yucky. THANK YOU
Maryann N
5 years ago
Kelly and Shawn were amazing. Kelly said to stop by and Shawn helped me with my tire immediately. What I thought was one was actually two! metal pieces that were embedded in my tire. He patched it and put the tire back on my car. Thank you so much Southborough Auto Tech - I'll definitely be back for any other car problems I run into.
Sarah Gwozdz
2 months ago
Very friendly, but *NO LONGER OFFER STATE INSPECTIONS.*
Frank Sugrue
4 years ago
These guys do quality work and have saved me a lot of money. I had two issues that required fixing to pass inspection. Another repair shop estimated $1900 for both. Southboro Autotech fixed everything for $470. It's the only place I'll take my car now.
Stephen Canova
6 years ago
For the record, I'm going to start this off by saying I have never left a review on any business before in my life. However, I think is important to let readers know my experience at this shop.I went here for a routine oil change, filled out the paperwork with my info (phone number, email, etc). The man who seemed to be in charge let me know my inspection sticker was expiring soon, and I should come back to get it done. I said great maybe in a few weeks. Everything seemed to go well and I was on my way.Due to the fact I left my phone number he called me a few weeks later to see if I wanted to come back to get a new inspection sticker. Now... to be completely honest, I live almost an hour away from this shop and wasnt planning on ever going back. I went for the initial oil change because they were convieniently close to one of my stops for work.Since I'm in customer service, I said to myself "wow this guy really is showing some great service reaching out to me to get my inspection sticker done in time." So what did I do? I drove back an hour to get the sticker from this particular gentlemans shop, and he gives me a REJECTION sticker for a bubble the size of a penny on my tire.In my past experience getting inspection stickers people that work there almost ALWAYS let you know before you pay them if you're going to pass or not. He did not do so and completely inconvienced the pat 3 month of my life with my car due to the fact I've been driving around with a rejection sticker because I was forced to get 4 new tires and couldn't just get the 1.Long story short, they're in it for a quick buck and not long term customers, which I could've been. Go elsewhere.
Breena E
4 years ago
Needed car inspection, asked how long it would be and was told "one more car and you're next." Two cars later, mine is supposedly next and the guy decides to do some chores and chat with a friend for 15 minutes. They were still chatting as I pulled away without the inspection being done. I had been sitting in the sweaty, filthy waiting room for half an hour while the service guys dropped loud repeated F bombs. I'm sure the little old lady next to me really appreciated that. Find another place for your inspection.
Zachary Coxall
3 years ago
We needed air in our tire. They were nice enough to pump up all our tires when they could have just told me to go down the street to the air pump that took quarters. Good people.
M G
6 years ago
My girlfriend brought in her 2003 Volvo V70 to have front brakes done. For the pads, rotors hoses (plus brake cleaner and brake fluid) she was charged $475.53 (just for the parts, not including labor). I asked why such an extremely high price and was told that he doesn't use NAPA or CAP ("those types") because he says he hasn't had good experience with them and only uses "premium" parts with Volvo cars. Yeah right, whatever! Mind you, this is a 14 year old vehicle!!! BTW, the most expensive versions of pads, rotors and hoses on NAPA's website adds up to $174.97. Oh, and they have a sign on their shop saying they use NAPA parts.One last thing. A woman was in front paying for work that was done as I walked in. She was "concerned" about the cost (ridiculous was what her friend said). Coincidence? Doubt it.
Alexis Nodiff
5 years ago
Had low tire pressure and went straight there with no appointment. They took me right away and had it fixed super quick! They even gave my daughter a freeze pop!!
Zach Hannan
3 years ago
Horrible I had my trunk release handle fixed they didn t even fix it charged me 400 bucks and ended up getting the cops involved!! DO NOT WASTE YOUR TIME WITH THIS PLACE PLEASE
Alex St. Amour
7 years ago
Offers corporate discount on labor to Bose employees, and they were gracious enough to give me a courtesy ride to work as well!
arianna montanari
2 years ago
They are friendly, very helpful and caring towards their customers!
Shannon Egan
6 years ago
Bobby was really helpful and thorough! I would definitely come back!
Michael Martin
3 years ago
Great service. Conscientious owner operator. Super fair, great kind people!!
L. k
3 years ago
Used to be ok with previous mechanics/owner. These ones have an attitude..a bad one.
Kevin Tyson
4 years ago
Always great service and very friendly.
Flourishing Intimacy with Zhanna
3 years ago
The fastest and the friendliest service ever!
Andy Le
4 years ago
Poor service never comeback to this place again.
Philippe Michaud
7 years ago
Good place to get gas
Laura Scott
4 years ago
Super super helpful!