Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ethan Sawyer
8 months ago
Had to get my brakes replaced a few weeks ago. Dealership where I got my car quoted me almost $1,000 more than these guys did. Had to schedule about 2 weeks in advance, but they were able to diagnose the problem, replace all 4 breaks, and give me my car back all within the same day. Best car service in the area by far!
Elizabeth Benevides
2 months ago
Great work and they go over and above to make their customer service the best. Thank you again Norwest!!!!
mary ann rousseau
a year ago
this is the BEST mechanic in the area. I have had this mechanic for over 30 years and before that my father went to their father.Trustworthy, decent and they will explain in terms you can understand. Do not bother with the dealerships. Go to Norwest and you won't be sorry. I love Norwest.
Jennifer Perry
4 years ago
I had a strange looking nail stuck in the side of my tire and needed another tire ( preferably used) on my car ASAP because I was working n this was lunchtime.They were there for me without question or delay. Took out whatever that was ( see the picture)n didn't even need another tire. Because the nail didn't puncture the inner tire. These people are honest and reliable and are there to help. If you need an honest reliable automotive place. Northwest automotive in Somerset is the place. Thank you Billy, Bobby, and all the other mechanics working there.
S. Grace
a year ago
The best service I've ever recieved. The shop is run by very caring individuals who truly care for their community. Billy went above and beyond when working to fix my vehicle, truly restoring faith into humanity. I couldn't have asked for more and I will be making them my 1st choice when I'm in need of a mechanic. I can't thank them enough, 5 stars with out a shadow of doubt.
Carlton Medeiros
2 years ago
I can't say enough good things about this place. My trucks ABS light turned on. I called them up and they got me in right away. When I got there to pick up my truck they went over everything they had done. What I love about this place is that they don't want you to have any issues with your vehicle. They don't use aftermarket parts on your vehicle.
Soleil Corvelo
2 years ago
Brought my 2013 Honda Accord here to diagnosis an issue it was having. Occasionally, when I would come to a complete stop, my car would die and I would have to restart it to get it up and moving again. I first brought my car to Colonial Honda in Dartmouth to get looked at. They said they were "guessing it was the alternator" and quoted me to fix that at $1,200. They also said they NEEDED to replace my back brakes for $1,100 and they found a small engine leak that needed to be repaired for about $800. So I left there thinking I needed $3,000 worth of work done. I then brought my car here, to an honest group of mechanics, and they found the issue which was a split air intake tube which ended up costing $300 (10 times less than Honda). The staff was friendly, clearly explained the issue, and my car was ready for pick up on the same day. I could clearly see that they were not trying to make an extra-buck off of me. I will definitely be coming back for any future car issues.
Raquel
a year ago
Great staff that do quality work for fair prices. They treat everyone with equal respect. Love this place.
Cynthia Silvia
4 years ago
I was told on several occasions by Toyota in Dartmouth when I took my car in for recalls that I needed big jobs done on my car. They got me the first time. Well when they told me that again I took my car to the Norwest to have them check if I needed these expensive repairs.. They checked my car and said I didn't need those expensive jobs done. They are so honest and helpful. I really trust them. They are the best.
Shawn Bernier
a year ago
Knit picking on Jeeps Steering and Suspension when work was just done and forgot to give me my registration back. Try to put your customer first instead of thinking about your pocket!
Justin Etter
4 years ago
What a great experience! I needed to get an Inspection sticker for a new vehicle and my young daughter happen to be with me for the trip. I was worried we would have to go randomly walk around town, but everyone at the shop was very helpful and friendly and even gave her a goodie bag to play with while we were hanging out. The job was done very quickly with no hiccups. I would come back here every single time thanks so much guys! (PS thank you for the cookie too!)
Luisa Manchester
3 years ago
I went in for a sticker and it was rejected for safety. The mechanic explained the details how the problem will effect the car. He was very polite and answered all my questions. He fit me in right away and price was reasonable. Thank you Norwest I am driving safely.
Phillip Krzeminski
2 years ago
Pretty fast service for getting a state emissions inspection, get there early because there isn t a lot of parking if a line forms. Friendly staff, they give pretty accurate wait times when you show up. They also pointed out that the RMV gave me the wrong sticker for my registration (which sucks but I m glad they caught it).
Cathleen Viveros
3 years ago
Only needed sticker, 2 yrs.but I inferred from some conversations I overheard that this is most likely an honest place to do business. A couple of yrs previously, I had to remove the tint from my FL car to conform w MA.standards. The young man I was talking with said it wasn't hard, I could do it myself but he'd do it for $15. That seemed very fair so he did. What did I know about that process? Zip. So he could've ripped me off easily, chg'd me $50, I wouldn't have had a clue. But he didn't. Getting the windows tinted when I moved to FL.wasn't cheap so I was surprised it was so easy to remove. My car is covered for 100,000 mi.so it's not likely I'd need a mechanic soon. If I did, I'd chk w this garage first. Good impression.
kuffs t
9 years ago
Cleanest repair shop in our area! Didnt even know it was there! Stopped in yesterday for the first time, "Billy", ..was super friendly, ..informative and answered my questions without making me feel like I was bothering him! "Bob", (I think his name was) in office also nice. Clean waiting area, clean garage. Coming from a "car family", I was always told, if a mechanics shop is sloppy and unkempt....more than likely their work is too! I was very impressed with this place, labor charges are reasonable and fair prices. Glad to have a new local mechanic!
Debra MacFarland
4 years ago
An employee was walking into our local Cumberland Farms and saw we were having some trouble with our car. He stopped and helped us figure out and fix the issue. I dont know his name but he was a complete life saver today! Thanks to him we wont be missing my sons tournament. Highly recommend him and this shop!
Nathan Wiebe
a year ago
A bit backed up these days thanks to another local shop closing so expect a several week queue for appointments, but their prices are still fair and they treat you well.
Den Correia
8 months ago
Great staff, friendly and outstanding service at a reasonable rate. This is a GEM of a service top quality mechanics awesome staff. Quick quality service. Thank you
melissa provost
8 years ago
The guys at Norwest just finished my Jeep, they were more than reasonable, easy to work with...and best of all...my truck is running better than the day I bought it :) Thanks guys! We will be back for sure next time we need a mechanic!
Dan McDonald
a year ago
Have been going there for years. Very good service, fair prices and people you can trust. Fast inspection service.
Jessica
5 years ago
2nd time bringing my car in for service and have been happy both times! Friendly, reasonable, and fast! Thank you!! I would highly reccomend them for service
Patrick Callahan
3 years ago
Visiting from out of state and trying to get my dad's Toyota inspected. After failing inspection they told me exactly what I needed to do. Once I removed the illegal window tint and replaced the wipers they took care of the reinspection in just a few minutes.
Carver Ricci
6 years ago
Been there just for inspection stickers. Tried twice, and both times with two different vehicles. Neither was "good enough" in their opinion. What a joke. Can't even do that right, and I'm supposed to trust them with my vehicle?
Carlton Medeiros
a year ago
The only place that I would take my car. Great customer service, and walk you through what your car needs,and what they did to repair your car. And they stand behind their work.
Tracy Carreiro
3 years ago
Very good place got my inspection sticker in 20 mins very nice people my first time there but i will def be returning! Highly suggested !
David ONeill
a year ago
Great people running the show here. Very customer satisfaction focused. Very clean and organized from what I could see.
Scott Lafleur
4 years ago
Best and most honest mechanics ive ever met, going back to the days when their Dad ran the place....I refer my friends and family all the time
Brian Morelli
3 years ago
My entire family has been going here for years. Honest, good pricing, quick but thorough service.
Valerie Coite
2 years ago
Always great service! Never had any issues. Very honest.
Nick Chasse
a year ago
Great guys. Honest and will treat you and your vehicle right.