Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Christopher Eld
3 days ago
Jeff is the best mechanic in salem. He is very thoughtful, thorough, and fair priced.I highly recommend his auto mechanic services.
Nick DiFranco
3 months ago
Great shop. Have been bringing my & my wife's cars here for years. Nissan, Honda, Ford, Toyota, you name it. They've done everything for me from sensors, suspension work, drum brakes, remote start installs. Prices are always great and they always get the work done on time.
Andrew Muttiah
3 months ago
Best place to get work done on your vehicle. I've been going to Jeff for 4 years now and everything has been great. His prices are great and he is always helpful with anything and everything and always explains the problem.
Jennifer Dacosta
4 months ago
Jeff is fair and knowledgeable. Quick and trustworthy. So far so good!Both my kids have gotten work done on their cars here . Fair price every time !
Christopher Eaton
6 months ago
Absolutely amazing. They are honest mechanics and that is rare. They price properly and do a great job. Highly recommend them. Great people and always very nice! *****Services: Tires, Brakes, Auto tire replacement, Auto maintenanceServices: Tires, Brakes, Auto tire replacement, Auto maintenance
Elizabeth fogarty
2 months ago
I was pleased with both the service and pricing. I highly recommend using Canal Auto Shop.
Debra Scotti
8 months ago
These guys are great - a total hidden gem. I take my 16 year old car there whenever it needs it (which is a lot). They always fix it without having me spend a ton of money. They are reasonable, honest, hard-working and their customer service is great. I highly recommend this place!
Jaclynn Joyce
7 months ago
Best auto shop there is! Always honest and helpful with anything you ask! I ve know Jeff for a long time and his shop is the only place I trust bringing my car!
Seamus Jenner
11 months ago
Wonderful service. My wife and I had searched for a good auto shop that good work and were reasonably priced. We found all of that at Canal Street Auto. They are professional., knowledgeable, efficient and very fairly priced. I highly recommend it.Services: General repairs & maintenance, Auto maintenance, Oil changeServices: General repairs & maintenance, Auto maintenance, Oil change
Erin Murphy
3 years ago
My car had needed 3 jumps in the same week, and I couldn't figure out why it kept dying. I saw the good reviews for this shop, and gave them a call. I was told to bring my car in an hour and they would look at the battery. They were able to take a look right away- a quick check on the battery and the alternator didn't reveal any problems. Then they realized the back light was switched permanently to "on" which was draining my battery when it was parked. I have only been driving during the day, so I never noticed the back light was on. The problem was solved, and they didn't even charge me for the visit. I'll plan on bringing my car here the next time it needs work.Service: Battery
Fyack 00
a year ago
Reliable, fair, honest service center. Most importantly, they do what they say they will do. If they say, car will be ready by Tuesday at two, it will be ready then. If they are not sure and they say they will call you with an update. They will call you with an update. Just great service.
Sammi Simonds
6 years ago
I'm a student at SSU, and I've had several problems with my car over the years while I'm here. Two punctured tires and I locked my keys in the car today, all on the college campus. Every time, I've gone to this shop and received impeccable service. Everyone there is friendly and accommodating, and they always solve my problem very quickly so wait times are quite short, both for them to begin and for them to finish. Particularly as a student, and with their accessible location, this shop is my go-to whenever any of my friends or I have car troubles.
T K
6 years ago
Awesome repair shop. A year and a half ago I was traveling from Maine and needed a repair as one of my front bearings let go. These guys got me right in that Saturday and back on the road in a few hours. Unfortunately the replacement part went bad a few days ago but thanks to these wonderful guys they got me a warranty replacement and I am back on the road again!! I would do business with this shop anytime.
Elizabeth Curley
a year ago
This place is amazing I went in today with a stew in my tire he was very quick efficient and price was very reasonable he made my entire weekend I will definitely be going back for any other car services I need!Service: TiresService: Tires
Andrew Sicotte
3 years ago
Good family run garage with honest and hard working mechanics. My dad and I always take our cars here for big jobs. They never try to rip you off or sell you on anything you dont need and they are very fair with their prices on both parts and labor.
irene turner
2 years ago
My truck's clutch line blew at night, they took it in the next day and it was done later that same day. Clutch feels great. Thanks guys! Would recommend to someoneService: TransmissionService: Transmission
John Smarra
2 years ago
I had a flat tire and they fixed it very quickly. The service was professional and the cost reasonable. I was very impressed - I will be a repeat customer - Thank you.Service: TiresService: Tires
bill Russell
5 years ago
It's not easy to find a repair shop that is honest and fair... This shop gave me a price of 260. To replace my starter . I told him to do it and he said go next door to get the part... He replaced it for 60..labor...140 less than another shop and 260 less than pep boys... Not only did I think his price was fair, he dropped his labor by 100 when he realized how easy it was. I value honesty and would highly recommend canal auto shop...
Rhonda Mojkowski
9 years ago
If you are looking for honest, reliable, quick car service - this is the place for you. When my family and I fell on hard times, this auto shop waived some of the fees and at one point, charged nothing for their work!! We are moving to Derry, NH shortly and will drive our vehicles to Salem. Canal Auto Shop rocks !!!
Corey Shea
2 years ago
Dude does a great job, For a good price & with the quickness! I took my Audi there an he did it up me proper. Thank you
Giovanni Gonzalez
7 months ago
Although there was an issue after the service was complete, Jeff went above and beyond to resolve the issue. Great customer service.Service: BrakesService: Brakes
Anthony
3 years ago
My family and I have been coming here for years, their service is great with reasonable pricing as well!If your vehicle needs any type of service/repair I highly recommend coming to this shop.
Leah Brundige
5 years ago
These guys have awful customer service and they don't care about safety. Last year I asked them to help get my car ready for inspection and a guy returned the car to me saying he just turned off the airbag light instead of fixing it because he didnt know how to fix the airbag. More recently (I went back because it's close and now I feel like a fool) they told me they'd have a part for me in two days...it was more like two weeks. Today is the day I planned to have my car inspected and I've spent it playing phone tag with these goofballs all morning only for them to finally admit they still didnt have the part. Don't waste your time.
Faith Quintero
4 years ago
So glad I found this place (recommended to me by AutoZone next door). Jeff (one of the owners) is precise, fast and super reasonable. It's across the street from a Bagel World and a Dunkin' Donuts so customers might be able to pass time there while waiting for smaller jobs to get done.
M J
5 years ago
I came here because it was near by. They were incredibly fast, kind and soooooo much cheaper than getting new tire at dealership service. Never going back to get service at the dealership (Ira!!!!).
Olivia
a year ago
Great people here! Fixed a leaky patch on our tire for nothing - absolutely have our business. Thank you for your kindness!!!!
Baiz B
7 years ago
Great service. And good repair. These guys are not your standard shop that are looking to scam you into paying for what you don't need. Highly recommend.
Mc Hansley Salomon
5 years ago
i was in and out with my car and the service was amazing. i would recommend this shop if you want great fast service.
Allen Shaw
2 years ago
Jeff is aewsome, great work, great prices, glad he's my mechanic, thanks zaidee
Camian Mears
2 years ago
Always fast service and great customer service. I moved away and I still come here to get work done on my car.