Auto Haus - Auto Repair & Restoration

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John F Howard
a month ago
My wife was driving our 2015 VW Golf Sportwagen when it suddenly stopped. Would not go into second gear (yes, it's a 6 spd manual). clutch was done, after 120,000+miles. We were leaving for Christmas with family in Germany. When we got back, the clutch repair was done, and we saved a lot over the dealer estimate. This was the first mechanical repair to the car since it was new, other than some emission work in response to the diesel scandal, which cost nothing. it's been working flawlessly for three months.

  garrett pembroke
a year ago
Jimmy and Paul are awesome. Have had our bus now for 10 years plus and these guys are more knowledgeable then anyone i have had work on it. Very reasonable. Would not consider going anywhere else.

  Tim Conlon
2 weeks ago
Trustworthy and reliable are words I would use to describe Auto Haus. So blessed to have such honest mechanics nearby.

  Grace Alessi
a year ago
I was so grateful when my boyfriend recommended Auto Haus for my car repair needs. I needed to get my car mirror replaced in a pinch and Auto Haus was the perfect place to get this done. I was beyond impressed with the service I received there; everyone greeted me with a smile and attentive questions about how they could help me. I was fortunate to work with one of their expert mechanics, Paulo who is nothing short of a gift from God. He is honest, trustworthy, thorough, talented, and just so pleasant and kind. He truly cares about making sure everyone's car gets the best possible care at the most affordable price (he even helped me talk to my car insurance company because he is also an assessor which is invaluable!). He will only suggest things that absolutely needs to be done and will work within your budget to the best of his ability. I so appreciate mechanics like Paulo as someone who does not know much about cars; it means the world to me to know there are mechanics out there who do not exploit people's ignorance about cars. I referred my sister to him as well and she had nothing but laudatory things to say about him. The fact that I can confidently and enthusiastically recommend Auto Haus and Paulo for her car needs speaks volumes about just how remarkable they are. Thank you so much for the exceptional customer service and for being my go to for car repair needs. I don't care where in MA I live, I will not go anywhere else!

  Steve Lepke
3 months ago
Excelent skills and knowledge about vws and foreign carsVery resonable costGeneral apperance ofshop and yard a little messey but dont let that discourage youThey are straight foward communicators

  Dominic Mastrangelo
8 months ago
I couldn't be more satisfied with the work these guys did on my car, I wish I knew about them sooner! I was kept in the loop at every stage. The work completed in a very timely manner, and for a very reasonable price; all things considered it being an Audi. I will be back for sure.Service: Steering & suspension repairService: Steering & suspension repair

  Karl Schroen
a year ago
This shop purchased a used part from me that was very clearly advertised as untested with no guarantee or warranty for what I assume was a repair on a customers vehicle. The part, a 30 year old instrument cluster, did not function fully which is not all too surprising given the age and nearly 200k miles of use and they requested a refund. Again, the ad states that I do not accept returns so I declined to accept the return and they left me negative feedback. I would not trust a shop that purchases cheap unknown parts online to repair customer vehicles. They should have had the original part repaired or spent more on one that was guaranteed to function fully, that is what a professional repair shops would have done.

  Brian Cacchiotti
2 years ago
Jim and Brian really know their craft well and will go out of their way to make sure your car is in the best shape possible. Always courteous and reasonably priced. If you have any type of car they will take care of you, but if you drive a VW, and don't have Auto Haus service your car... You're making a costly mistake!

  Stephen Cruse
2 years ago
I went to Auto Haus for all my Volkswagen repairs. Unfortunately I moved away from the area. Jim and crew are amazing. Great job always and makes the customer feel welcome. You can appreciate and tell that Auto Haus is very knowledgeable and very passionate about what they do. If I ever move back to the area, Auto Haus will be my go to again.

  Matt Mahowald
a year ago
Helped me out in a pinch. Had planned to swap my own transmission fluid/filter/pan but couldn t do it myself. They did it without issue at a reasonable rate. Really happy with job.

  Alfredo Olguin
2 years ago
I came here to get my 69 vw bug ball joints replaced. Brought the pieces to the shop and installed them at my home.I had worked with cars for a while as a hobby, they did a good job on my Jim and team will take care of your vehicle.

  Marian Bull
3 years ago
can t say enough good things about jim & autohaus. he s thorough and reliable and explained everything very clearly when i got a prepurchase inspection with him in the midst of a particularly horrific used-car-buying process. highly recommend for anyone buying a used car. will definitely be back.

  Brian Taylor
4 years ago
Auto Haus to great care of my VW Jetta! I was amazed at both the quality and speed of service. All for a fare price. If you have a VW in the North Shore, take it here.

  Douglas Bowker
7 years ago
We've been bringing our two cars (VW Passat Wagon and Audi S4) for at least the last 6-8 years and have had nothing but good service. These guys are a TRUE no nonsense, old school German/European auto repair shop that we have depended on for regular checkups as well as repairs.What I really appreciate about shops like this one is that they will strive to give you a true, honest assessment regarding problems they might find- AND options for you to consider. Those options may be repair, replace (or replace with used parts) or let the problem go for the time being. Of course, some issues you really don't want to let go, especially if they could lead to something worse, and they'll let you know if that's the case too. This level of honestly has saved us many hundreds of dollars over the years for sure!On the other hand, if it's really a minor issue you absolutely will not be feeling any pressure to address it, unlike almost ALL dealerships. These guys also will take the time to actually explain the nature of the problem (if you are a more technically-minded individual who likes to know, which I am) and show how this or that part failed, or was worn out.

  E Surfer
9 months ago
Best VW/Audi mechanics in MA. Worth the drive

  Josh Lewis
a year ago
Fantastic work. Quick, accurate and reasonably priced. Thank you for taking care of my car so well. Highly recommend

  Francesca Ernst
a year ago
If you have a VW then this is the place to go. Honest, quick, and reasonable rates. Excellent service!Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, A/C installation & repair, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Engine repair, A/C installation & repair, Oil change

  Anton Kobus
a year ago
Service was great, Jim explains everything clearly, and he goes beyond expectations.

  Garrett Pembroke
3 years ago
Great garage...Jimmy is super fair and knows his stuff. His VW knowledge is ridiculous...I am only sorry I did not find them sooner.Services: Steering & suspension repair, Electrical, BatteryServices: Steering & suspension repair, Electrical, Battery

  Sherry Vacek
a year ago
Awesome people who love cool cars. Go there ask for Jim

  Cindy Von Kahle
4 years ago
Jim and Kevin are very good VW mechanics

  Vadim Panchenko
6 years ago
Called for a appointment as I had check engine light. Called me waste of time. I guess they don't want money or business.

  Sean McGann
a year ago
Honest, efficient repair for your VW.

  Ken Redford
2 years ago
An honest auto repair shop. What more can I say?

  Gwen Mahan Ryan
5 years ago
All things VW. Would not take our VWs anywhere else.

  Gus D
3 years ago
Very nice people. Job well done

  Jeff Katz
4 years ago
Jim and Brian are first rate!

  Molly BlackandWhite
2 years ago
Love these guys.