ALFA Auto Fuel

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jeanette Soto
2 months ago
TERRIBLE CUSTOMER SERVICE!! I called prior to arrival to confirm they were open. I let the woman on the phone know I was on my way & maybe 10 minutes away. She told me ok we close in 2 hours that s fine I arrive and they wave me off the property and says she s closed!! I get there in like 5 minutes mind you. My biggest pet peeve is she couldn t greet me like a decent person and let me know she changed her mind or w/e I am definitely never attempting to return and steering everyone I know far away from this place.

  John Ovesen
a year ago
Cheap gas, right before a Target in Roslindale Square and across the street from the baseball field. Place is small and has atmosphere. Pop in from time to time to buy scratch tickets.

  Meghan T
8 months ago
Horrible customer service! The family that owns/runs the place are racist. Not sure why people keep spending their hard-earned money here. There are other local options. I know that they purposely keep their gas a couple cents cheaper than other stations in the area to reel you in. Like Stacey & a couple other reviewers suggested, boycott them. Spend the extra 50 cents on someone who appreciates your business.

  Kip Dole
a month ago
This is a review for inspections only. I never have to wait long and am out of there quickly.

  Ilder Deleon
2 years ago
I do not recommend this site. It went to undergo an INSPECTION on 09/03/2022 and it did not go through a small bump in my f150 truck. I fixed it and I went today to undergo an inspection and when I left the man told me you have to pay 35 dollars, I tell him why if he comes two days ago and I'm supposed to have 60 days he told me I'm not going to remove the sticker I took it off and broke it and then he told me if you want Ispencion you have to pay 60 dollars 35 for the one that was broken and for the new inspection it's something crazy do not take your vehicle there

  Ricardo Casanola
2 years ago
Went to have my vehicle inspected. Had it inspected there the year prior and the year before that. I was turned away without even making it into the bay. The gentleman cited my vehicle as being "too loud" without even using the decibel machine to check how "loud" it was. When I told him "you inspected my car literally last year" he said "we don't inspect Subaru WRXs here" and walked away. Just a terrible lack of professionalism. Don't bother with this place.

  Julie F C
5 years ago
Luckily I have never personally had a terrible experience here but I 100% understand where the neighbors and fellow patrons are coming from. It is unacceptable to mistreat customers, regardless of race, and rather than apologize or acknowledge, continue to make excuses. The service here is never friendly and the woman in question does always seem to be in a bad mood. She never asks how you are or says thank you. I often went here to fill up since it is close to home and easier to access than the full service station a few blocks up. I can say, however, that I will not be spending another dime here and asking my family and friends to do the same. This is not a case of bad publicity or he-say-she-say. The owner is a part of the conversation that was had and I'm sure knows exactly what occurred on both occasions with her mother verbally abusing paying customers, including an 11 year old child, but rather than confronting the problem or apologizing/explaining continues with the same generic response about there being more positive than negatives. As far as both posts go & according to the commenters there are many, many, many negatives. One gentleman had his car broken into in the lot, awaiting service, and rather than notifying him the mechanic acting as if he didn't notice and assumed said patron was just "messy." That is pathetic

  Cisco A
3 years ago
Tried to get an inspection today (at 10:35am)the guy was pretty rude simply because he can t drive a stick shift and pretty much threw the registration on my dashboard and said I would need to come back when his boss was there and just walked away and closed the door. This was after he tried to let someone cut in front of me. Been going to this gas station for years. But clearly things have changed. Oh well, all things come to an end.Update- I ended up going back a few days later to give them another chance (I always try to give a second chance). It was the same guy there, I said to him I remember you can t drive stick so Ill come back later , I started walking away and he called me back and ended up allowing me to drive it in and I got the inspection done. My original issue wasn t that I couldn t get the sticker, it was his rudeness. I guess he was in a better mood today.

  Matt Straw
3 years ago
I have never experienced a less professional place of business. Everyone I met was extremely rude. The level of customer experience here is non existent. I would recommend staying away from here if you care about your car and want someone with integrity. Very disappointed with this place.

  Alayna Layne
2 years ago
I just came from this place and whoever the guy is that was there today doing inspections was EXTREMELY RUDE AND UNPROFESSIONAL. The owners are not like this but unfortunately they are away. I attempted to get my car inspected and was trying to ask him questions but he just kept walking away as I was speaking to him totally brushing me off. Never going back there because of this.

  Billy Stanton
6 years ago
Terrible customer service very rude and not very knowledgeable. Tried to get my car inspection, and the woman on the phone was very short and rude.There, they allowed a few people to cut in front of me in line, and when I asked why, the woman tried to argue with me. She even put her fingers in her ear and said "la! LA! LA!" At one point! Then told me they will get to me tomorrow despite the fact they were still open and servicing cars for another hour. When I asked why she told me she couldn't switch the plates on my car, however I went down the street and got it done no problem. They had the tools and everything they would need to switch the plates but wouldn't because of some petty perceived slight because I asked why people were cutting in front of me. Go anywhere but here.I also want the only person she was rude to, a couple of people in front of me who were able to get their services done caught some attitude as well. Give your business to someone who deserves it.If you have a hard time believing these people are petty and rude, check out the reviews on yelp. Filled with the stealing from, yelling at, and being rude to customers

  Thomas Mydlack
2 years ago
Tried to go get an inspection before work today , guy wouldn t give me and inspection because my 2017 Sti liscence plate holder is to the left of the front of the car. He said it needed to be centered. Never in my life have I herd a more rediculous interpretation of the law , no where does it say that on the mass website. I m pretty sure the dude just couldn t drive stick and didn t want to be embarrassed by a younger guy

  Sage Radachowsky
9 years ago
Horrible experience getting my car inspected. The guy failed me on the safety because supposedly my hazard blinkers didn't work, but they worked 100%, before i went in, and after i pulled the car out of there, and he simply would not even talk to me about it and told me to get away from his gas station. He took my $35 and he failed me for problem that does not exist, and wouldn't even redo my inspection or anything. My blinkers work 100%, no question, nothing shaky about them at all. He must have simply pressed the wrong button in the car, and made a mistake, but couldn't own up to it and screwed me out of $35 instead and told me to go away. And i have been a loyal customer buying gas there for years.

  J C
5 years ago
Awful service..owner's wife is a miserable hag who is rude to every customer she encounters. Patrons called her out on a neighborhood Facebook site and her daughter commented defending rather than addressin several concerns over bad service and racism. Don't spend money here. They are awful! It should be noted that the same arrogant, racist family owns the gas station on Centre/Weld St in Roslindale. It is across from Yucatan & A&N Pizza.

  Elina Edition
5 years ago
Scam artist. They have horrible service. They are a rip off . I got something fixed there and I had to go back because they clearly don t know what they are doing there. Also, the owner was really disrespectful. She needs to keep it together. I would actually give ZERO star if that was an option. This place is lucky enough to get one star.

  S F N
4 years ago
Best prices in town. Lots of pumps. Debit card same as cash. There are a few people who have decided to get their friends to dis the owners and post bad reviews... I have been coming here for years and have never had or seen or heard a problem.

  Alexander La
2 years ago
Well they no longer do debit as cash when getting fuel that's a bummer

  Caitlin Surprise
9 years ago
Just got my inspection done, in and out in 5mins! Longest part was due to my stupidity. I didn't switch my NY plates to MA before driving up (just registered the car in mass). They said it'd be 6 bucks for them to do it or I'd have to do it before they could inspect it. I said I would do it, and immediately asked if he had a screwdriver i could borrow. :) He didn't even give me a hard time about it. Nice guys!

  gulnara guliyeva
3 years ago
Bad experience I ve ever had . Dont go this GAS STATION. Carlos who works there he is such a disrespectful person. They charged me $50 for gas (my card got declined) And they didn t refund.Dont go there at all!!!!!!! They should be close this place..

  Theresa Emeli
2 years ago
Good service. I come here to get gas when I can. They were helpful when I accidentally spilled gas on my hands while pumping into my car.

  Regina McConoghy
2 years ago
They are very friendly and accommodate your needs. I have been going there since they opened. Prices are very good. I would highly recommend ALFA Auto Fuel.

  Otto
3 years ago
Called to simply ask how much inspections costed. Guy was outrageously rude, cut me off, and hung up on me. I wouldn't trust these guys to walk near my car.

  Givenchy Alleyne
2 years ago
Good for those who had a great experience,these people are RUDE and zero customer service skills,some of them sounds angry when you ask a simple question

  Stacey
3 years ago
We ve lived in Rozzie for 22 years and couldn t have been treated more rudely. The Owners are rude and their staff equally as rude. I say we BOYCOTT and get them out of our neighborhood.

  Caleb Slotnick
3 years ago
Alfa Fuel offers quality products and services in the heart of Roslindale Square. My experiences with George, Gloria and everyone who works at Alfa Fuel have been excellent. Alfa Fuel has my vote!

  Batula Bare Kitchen
3 years ago
The cashier on dec 30 was the worst cashier I have my money I am not stealing from him but i want him to count my money I don t understand I never will come back to that gas station and I also see that the cashier at the day time are nice I didn t know u had bad cashier .

  spring garden1
2 years ago
Oil change was great at this service center

  Lira Centeno
5 years ago
Racist. The Roslindale community is watching you. Don't be rude we are you neighbors. Learn how to apologize and don't take advantage of our kids.

  Anush Grigoryan
5 years ago
I literally just saw a RAT in the store. Is this even okey for inspection. Don t buy anything inside before you poison yourself.

  Ryan Iuliano
a year ago
Friendly and fast car inspection. Done in the time it took me to eat an ice cream sandwich.