Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kim Miles
6 months ago
The young woman and men working there was rather pleasant. In addition they were helpful in helping me find what I needed for my mother car. I definitely needed for my mom car. The manager was a old high school friend of mine was happy to see them. Definitely would recommend folks to go to this establishment they are extremely helpful . Had a great day.

  Mary Brown
9 months ago
Female employee extremely rude more check-in. Her phone than appropriate communication to customers . another customer came out echoing my same experience with her she also has a family member working he and other gentleman had words about female employee being so rude Anthony did step outside and said he will speak to her. I passed other. Auto services center to shop THIS store insure if I was this experience again

  Cuneyt Menekse
a week ago
Yesterday, I ordered an exhaust flange gasket to be delivered from their Norwood location and pick it up in Roslindale today. I walk in today asking for my gasket. They looked around and couldn't find it. The manager came up with another flange gasket for a different car. Then he called Norwood and told me that they didn't delivered and there was a computer issue which is a total lie. Then he tells me I got two options. Either get a refund. Or go to Norwood. If the exhaust pipe wasn't off of the car, I would've gone straight to Norwood in the first place. To the manager : If I don't get my part when I'm promised to get it and you lie to me on top of that, you cant say that you're taking care of me. These people are total waste of time. From now on, I'll order online instead of dealing with their employee's mistakes or go to Autozone.These low lifes will waste your time and rewards in your account.

  E P.
a year ago
I want to take time to thank customer service representative Johnny in the Roslindale store for going above and beyond. He was a great help. I needed help with my hubcaps and he didn't think twice and helped. He is the Latino gentlemen. There are not to many gentlemen out there. Thank you very much. I will definitely recommend my friends to your store. Customer service goes a long way and needs recognition. He worked there tonight around 7:00pm.

  Matt Old-z
a year ago
Really solid place to go for your auto parts needs. They are efficient, easy to talk to, and very helpful. Only down side is a minimal inventory list compared to other stores I've shopped at. No fault of the store itself, just as a heads up to gear heads looking for specifics. I'd call first to make sure they have it.

  Clayton Reed
a year ago
They were there when I needed them. My schedule had been extremely straight out, was able to get wipers replaced quickly and gave them more business for getting me in a better posture with the pending snow and rain

  Davidson Campos
4 months ago
Really complicated[when not impossible)to change an order!!

  Alex Crawford
2 years ago
More like a 3.5..Had what I was looking for I was happy..Rated them a 3 because of cashier ...very negative, just gave the impression like he didn't want to be there...But they're in-stock and knowledgeable

  Carlos Tejeda
10 months ago
Great service I always get discounts, good price

  Walker Freeman
a year ago
Inventory counts are wrong. Staff not overly interested in helping you locate a product. Went to Dedham location, which was a much better experience.

  oahured
8 years ago
I got a warning ticket for a burned out brake light. I drove straight to this Advance Auto Parts location to buy new bulbs. My car is new (to me) so I did not have the tools or the experience to change the bulbs easily. Store employee Omar went above-and-beyond to help me get the job done. I appreciated his help so much. I will gladly come back to this location. Thanks Omar!

  C Kimani
a year ago
Great customer service today from Juan and colleague. Will definitely come here for future auto purchases.

  S Johnson
a year ago
If Melvin helps you, you have been blessed. Great team at the Roslindale location

  Valbrun Valbrun
3 years ago
Best service ever i want to say thank you to the store manager Ed and Jean for the hard work

  Robert Powe
2 years ago
My windshield wipers needed to be replaced and they were most helpful in the in the purchase and installion of the wipers.

  mundo app
a year ago
Very rude customer service they even hang up the phone on you

  Ivey Rhodes
4 years ago
I was in a bind and these guys went above and beyond to help me. I was thoroughly impressed with their kindness and assistance.

  Hector Negron
4 years ago
The staff is GREAT ALWAYS checking in with the customer showing the work being done - GREAT STAFF & GREAT WORK & GOOD ON TIMING IN & OUT B4 YOU KNOW IT

  Juanita
a year ago
I never had a problem with this place. Good staff

  Max Velez
3 years ago
Good customer service and good people who likes helping you out

  Alex Rockwell
5 years ago
Chris was super helpful explaining the difference between batteries/helping me replace mine.

  Wilherm Edward
6 years ago
Best place to get your parts and the customer service is top notch very friendly always welcome everyone that walking to the place

  Timothy Preston
6 years ago
Super helpful staff and they carry or get just about anything you would need.

  Anthony Osemwegie
a year ago
Great place to buy Auto parts and the price is affordable.

  melvin fernandez
5 years ago
It was great gentlemen named Melvin helped me out good customer service.

  Dennis Parent
4 years ago
Grabbed some parts for my truck they had everything in stock and the staff was friendly and helpful

  Juan Rodriguez
2 years ago
Worse service. Wait it 13 minutes to get someone to help me. When i ask for help they wake alway.

  fausto mora
5 years ago
Great customer service and direction on product knowledge . Thanks so much

  Martha Glover
a year ago
Very professional and helpful employees.

  John Johnny Pietersen
5 years ago
Great place to get auto parts and other stuff! Staff was very helpful!