AXP South
4.9 (266)
535 S Main St, Randolph, MA 02368
(781) 961-7002
axpauto.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
AXP South is an auto repair shop located in Randolph, MA, offering services such as oil changes and brake repairs. They are known for their accessibility features, including wheelchair-friendly amenities, and provide gender-neutral restrooms. AXP South accepts debit cards and has convenient opening hours throughout the week.
Services offered: Oil change.
AXP South Reviews Summary
Pros
- Exceptional customer service and dedication to satisfaction.
- Efficient and thorough repairs with fair pricing.
- Modern technology for seamless communication and convenience.
Cons
- Occasional issues with paint chips and extra services performed without consent.
- Some instances of higher-than-expected pricing.
Suggestion
Ensure transparency with additional services and communicate clearly with customers to avoid misunderstandings.
Positive Words
Excellent, friendly, reliable, thorough, efficient, modern, dedicated, affordable, recommended, trustworthy.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jesse Cee
a week ago
AXP South did an excellent job replacing my flex pipe. I searched and searched for a shop to fix my van because it s a handicap conversion not all shops have the right lift to do the job without causing damage to my van. AXP South did the job. with no problem. And the price was right. Thank you so much.
Erik Albertini
a month ago
I recently had the pleasure of visiting AXP South and was thoroughly impressed by the exceptional service I received. It is a rarity to encounter an automotive shop equipped with cutting-edge technology that seamlessly delivers quotes right to your phone via text. Furthermore, their affordable rental car service adds an extra layer of convenience for customers. I highly recommend this establishment for all your automotive needs for its modern approach and dedication to customer service and satisfaction!
Ron Jackson
a week ago
The staff are AWESOME! They addressed my needs in a timely fashion. Were thorough and compassionate! No other auto repair shop willservice my vehicle!Immense Thanks!
Me Me
2 months ago
My father referred me to AXP so I called to get may car looked at for exhaust issues. When I dropped my car off that Monday morning, I was greeted by a lovely young gentleman who was friendly and respectful. I received a call shortly after explaining what the issues were. I then gave AXP the green light to complete the repairs. Not too long after, I received a text informing me that my car was ready for pickup. Fair pricing, efficient, thorough and reliable! This was my first experience with AXP and they certainly hit the mark. For future services, I will definitely contact AXP!
Divine Reiki
3 months ago
I like to use referred products & services. AXP is not different. They came highly recommended & I feel I received optimal honest service. I was in & out the next day. I feel safe leaving my car in there care!
Christopher Butler
a month ago
Great service. I was able to drop it off the same day and pick it up the next day. Always get taken care of when I go to AXP South. My go-to shop for any car issues! Put me at ease after my recent use car purchase.Services: Tires, Wheel alignment, Brakes, Brake service & repair, Oil changeServices: Tires, Wheel alignment, Brakes, Brake service & repair, Oil change
Sarah Doughtry
6 months ago
By far the BEST service around. All AXP locations are fantastic. Super communicative, they keep you updated throughout any car repair. Fair honest pricing for excellent work. These guys are truly awesome.Services: Tires, Electrical, Wheel alignment, Brake service & repair, BatteryServices: Tires, Electrical, Wheel alignment, Brake service & repair, Battery
Paulo Martins
2 weeks ago
Great service great people and very professional and more important they get the job done and put you back on the road I highly recommend go and see them you will be well served and you will never regret it and check for deals they have some great dealsThank you AXPAuto for your service!!!
Kerry Thomas
2 months ago
AXP is the only place I take my car, they always work with my crazy schedule and I never have to worry about getting my car back when I need it. AXP is truly the best!
Louise Whitehouse
4 months ago
Always terrific service at all AXP locations. The people who work there truly make AXP the fine business it is. Very grateful to them.
Steven Leonard
7 months ago
I went in for a last-minute oil change in the middle of last week. They had the car on the lift in 10 minutes and 30 minutes later I was off and running. Great service, great guys, great work. I have used AXP South before and will use them again.
Titi Love
a month ago
AXP SOUTH is the best got transmission fluid & breaks done they did a phenomenal job. THANK YOU AXP .
Richard Farmer
a year ago
Exceptional service! Very customer friendly, detail oriented, knowledgeable, articulate and reasonably priced. I trust AXP fully and will only bring my vehicles to their shops because they are truly for the customer s satisfaction. The staff is friendly and explains the issues thoroughly. The service is always beyond expectations and I never feel uncomfortable with the price. Best decision I have made by finding this shop. Keep up the great works guys. I appreciate the business you conduct and as a customer I will always recommend AXP to my network.Service: Brakes
Kelly Quirk
2 months ago
This was the second time going there with my new car. They do excellent work and in a timely manner. Very polite and friendlyService: Oil changeService: Oil change
Michele LaCosta
11 months ago
The best mechanics around! Vern and his team are great! Probably the nicest people you'll meet. Service is top notch!! They fix your vehicles right the 1st time. It's done when they say and price is always reasonable! Been going here for years!! The best!Services: Tires, Electrical, Engine repair, Brakes, Brake service & repair, Battery, Oil changeServices: Tires, Electrical, Engine repair, Brakes, Brake service & repair, Battery, Oil change
Tiffany White
6 months ago
Vernon and his crew always take care of my car! They have the experience and always make sure I understand what is happening with my vehicle.Service: Steering & suspension repairService: Steering & suspension repair
Nick Kennedy
9 months ago
My family and I have been bringing our vehicles here for over 10 years. We always get excellent service from Vernon to all of the crew. Recently had my wife s Jeep Cherokee brakes and rotors done, one mechanic stayed after hours to make sure it got done the same day!
Janice Mciver
5 months ago
Best auto service ever. Staff fabulousThe best best bestWonderful reliableWork done alwaysPerfection. Thanks to all staff . Sincerely jan and kentWonderful service starts from the beginning and thatsVernon! My goodness we're truly gonna miss you, your kindness and that handsome smile. We wish you and your family all the best. Health happiness and love always. Kisses and a hug VernServices: Tires, Wheel alignment, Battery, Oil change
Jennifer Flores
11 months ago
Not to happy with a couple things here.1. My car is spotless of any paint chips and major scratches. My car before bringing it here was not chipped and after getting my car and going home. There is a chip on my driver side door. No , not from parking because I park in a parallel parking spot in a garage for work and do not park next to ANYONE at any given time on earth its on a spot that s obvious that they could have hit on the lift while my car is being serviced or if they parked my car next to another.Although they gave me a refund , I will never know the truth if they re lying about doing it or not on my clean brand new car. Although you guys gave me a refund it still does not fix the paint chip that can get bigger that I would eventually need to pay out of pocket to fix.2. I came for an alignment and only an alignment. I had few notices on my dash for oil change and low key battery. That I don t care if its on my dash but it s definitely a reminder for ME to get that done when I know it is needed, BUT they removed it without asking me or me asking them. Its not a big deal, but it is doing more than what I asked for. If I wanted it gone I would have asked or done it myselfYou guys are nice. If you wanted to show me how my car on the lift would not cause a paint chip or if you guys want to come up with whatever to state you guys didn t then I rather see a video I m sure theres cameras there. I don t want to be shown a lift where I know my car goes up on.Sorry for the review..
nicole gilfoy
a year ago
I got a tune-up done new spark plugs new filters all the good stuff that comes along with that and then I did the front brakes and rotors. A little bit expensive for my liking. (When I made that appointment they said it would be like $200 for the tune up ended up being a little over $300) But everything seems to be good and my car is purring like a kitten again so I'm happy and satisfied.Service: Brakes
puffpassrecords
3 months ago
Axp is the best for customers Service &Great auto care services. I recommend axp to all my family & friends
Tracey Monteiro
a year ago
Vernon, and his crew were great! I had my car towed in on Tuesday and had a full detailed list of the issues and the breakdown of the cost the next day! Even after a lengthy list of repairs, my car was ready for pick up on Friday! When I got the call, I asked about replacing my headlights, and they were able to squeeze me in at their Braintree location on Monday ( they specialize in electrical repairs) they called me Monday to let me know it was only a bulb that needed replacing, and my car was ready for pickup! I highly recommend APX to anyone who needs their car serviced. They are honest, thorough, and fast with very reasonable prices. My car has not run this good in a very long time!Services: Transmission, Exhaust, Steering & suspension repair, Electrical, Wheel alignment, Brakes, Brake service & repair, Oil change
Venessa Jupiter-Green
4 months ago
Very fast service. They made some recommendations for what work I need to get done on my car.
Lisa Karasinski
8 months ago
Extremely helpful & detailed on the work my car needs. As a woman felt comfortable & respected. Vern offered great advice & is working with me to find the best solution. Above & beyond!Services: Transmission, Steering & suspension repair, Auto engine diagnostic, Brakes, Brake service & repairServices: Transmission, Steering & suspension repair, Auto engine diagnostic, Brakes, Brake service & repair
Reginald McCall
6 months ago
Got me in right away ,good price , hour and a half and out of there and let's not forget how nice the crew is and I've recommended AXP many times in the past
Yuri Singh
10 months ago
In a market saturated with auto mechanics, AXP Auto Mechanics truly stands out as a beacon of excellence. With their exceptional service, expertise, transparency, and commitment to customer satisfaction, they have earned my utmost trust and loyalty. From diagnosing complex issues to providing top-notch repairs, AXP consistently delivers results that exceed expectations. Whether you need routine maintenance or major repairs, AXP is truly exceptional.Services: Air & cabin filter replacement, Tires, Brakes, Brake service & repair, Oil change
Tracy Hibbard
5 months ago
As always a great job. Fixed the problems with the car and it runs great. Always very satisfied with the work done on both of my cars. Will always bring my cars thereServices: Tires, Brakes, Brake service & repair, BatteryServices: Tires, Brakes, Brake service & repair, Battery
Erica Bradley
10 months ago
AXP was fast and very reliable. I ve used them in the past for my brakes and alignment. Prices are very fair. Definitely use them you won t regret it.Service: Oil changeService: Oil change
Daniel Mweruti
6 months ago
I had a great time & my repairs were very well done & i will always be a customer.
Wayne Peterson
10 months ago
I have been a customer of AXP for many years.As always, service was excellent. Problems diagnosed, quote sent and work completed as promised and at a reasonable priced.I have recommended AXP many times and will continue to do so.Services: Air & cabin filter replacement, Electrical, Auto engine diagnostic, Engine repair, Oil changeServices: Air & cabin filter replacement, Electrical, Auto engine diagnostic, Engine repair, Oil change