Quirk Nissan Service
3.9 (81)
600 Southern Artery, Quincy, MA 02169
(617) 769-5400
quirknissan.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kasie Okafor
2 weeks ago
Great service came in 10 min late to my appointment they still was able to take me in and get the service done. Very friendly staff would highly recommend .
Brian Carlson
8 months ago
Dropped off car and heard zero communication for 5 days. Called the dealer and transferred me to a sales guy that tried to push me into buying a car? Asked for service and they hung up. The only way to get attention was to write this poor review.Got the car back, wasn t cleaned and smelled awful. While this dealer is 5 minutes down the road, no problem driving 30mins to Boch who are fantastic.
Johnathan Price
3 years ago
Always a pleasure when I'm here. Great energy. Positive customer service. Great service representative. Always a pleasure to see Dave, Craig, Rambo, Chris and everyone.
Saranya Sathananthan
2 years ago
My oil change and tire rotation was quick and on schedule. Paul was professional, respectful and pleasant to talk to. And the facilities had everything I needed to work and feel comfortable while I waited. Will definitely come back for routine services.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change
Bianka Kellici
2 years ago
Stay away from this service place. They are unprofessional, liars, will make you wait for hours just to give you a ridiculous price. I came in to remove a nail from my tire and after 2 hours of waiting in the lobby the guy comes back and tells me you need a new tire$270. They failed to tell me that they don t remove nails and patch. Town fair tired will do it for free. This service is ridiculousService: Tires
Ramesh Jatiya
a year ago
I booked appointment for service via their official app , price for oil change was showing $69.9 in their booking app. Upon reaching Service person told me that price is gone up $10. When I show price in their service schedule app rudely that guy told he is not going to argue. Left service center . Was regular here for servicing last 3 year but now they lost my business. Very unprofessional, disrespectful and dishonest people.
Michelle Ma
2 years ago
Best service ever! I can always trust them with my car!I went to another place to get my car inspected because they were a lot closer, but they failed my car because a tail light was out and tried to scam me, telling me they had to remove my bumper to take a look and don't know how much labor was ganna cost.Guess what... took Nissan a few minute to change a bulb, and it didn't cost me an arm and a leg. Also, they made sure I knew and approved of what was happening before they did it (which was literally just changing my bulb. No removal of parts necessary)
Hwky Puck (Hwkypuck)
a year ago
Tried calling 4 different times to get help with my Nissan and no one answered the call. My expectations are that if it s this hard to get any help before repairs start. How hard will it be to get help afterwards. Thanks but no thanks!!!!!
Elene H
5 years ago
This was the worst service that i have had anywhere. I waited over 10 min before anyone helped me to tell me to pull my car in. Then when i told them everything that i wanted them to check I waited 2 HOURS to have them tell my they did not check everything after they tried to LIE and say it was do to wear and tear and not doing a tire rotation. The sane tire rotation that they were suppoae to do for me when i got my oil change done from them.. but didnt do the tire rotation. After waiting two hours they tell me they did not fix anything on my car even though someone came to mw and said they were fixing a recall on my car so i was thinking great at least something will be fixed but again no. They need a peice to be order so end of story waited two hours for them to twll me miscommunication and nothing was fixed. Worst time every never going to theor service department if i dont have to!
Dukerne Jean Louis
a year ago
Lengthy waiting time.Tires rotation and alignment not done properly.I had to drive the car back for proper adjustment. Expensive charge. Poor service.Services: Vehicle safety inspection, Oil changeServices: Vehicle safety inspection, Oil change
Patricia Boudrot
5 years ago
Made appt on line for oil change. Quirk Nissan confirmed appt the next day by phone. I left work early and drove 45 min to dealership. Young man greeted me and took my car key. He came back a few minutes later to say "a lot of people [staff] called in today, so we won't be able to service your car." I reminded him that I had appt and that Quirk confirmed it, so he offered to check w his manager. Came back and told me the manager said it wasn't his responsibility. Well if not the service manager, then who? I went to speak with SM, who gave me run-around. Said confirmation call came from Quirk Braintree, not Quirk Quincy, and so on. They had my email address and my phone #. My appt was 3pm. Why didn't someone get in touch with me earlier in the day to cancel? I could go on, but basically, the guy never apologized, and never offered a solution. So much for customer service. By the way, first car leased from Quirk. First appt w their service dept. Not happy.
Chuck Furtado
4 years ago
I went in with my 2017 maxima for service.Both front Headlights developed haze and grimeFrom the inside.Aesthetic nightmare.Craig wetzel their service manager met with meAnd acknowledged it was from the insideOf the front headlights.Aesthetically he understood displeasureHowever,Won t do anything about it.What does the protection of a Warantee mean toThis man ?I will be pursuing Legal remedies regarding hisMyopic position.I will be updating my progress
elizabeth flammio
a year ago
My visit was just a software update... no charge. I go here for all my services. It may be a little more expensive, but all services are very reliable.
James Worthen
3 years ago
Service was great. That made the cost easier to take. It was fair and all questions were clearly answered. I appreciate Dave.
Anita Maharajh
5 years ago
I recently needed a side mirror cover for my car and it took less than 24 hours for them to replace it on my car. I couldn't believe how fast and catering they were. When I walk in this place, everyone treats me like family. I couldn't see myself going anywhere else.
Loughton F
3 years ago
I made an appointment and was met quickly. The work was done timely and I was out around the time I was told.Service: Steering & suspension repairService: Steering & suspension repair
KaijuZilla 999
4 months ago
Service department not good
Sierra s Channel
6 years ago
One of the best service departments I have had the pleasure of dealing with.
Shawn Moloney
7 years ago
Quirk takes care of all my car needs. I buy and service all my cars through them. I can trust them to keep me driving.
Patricia Casura
6 years ago
The staff is fantastic took care of me within minutes if arriving
John Sullivan
5 years ago
I love. This. Place. Will. Go. Back. Sully
Ryan Tiezzi
11 months ago
Great place to do business
buddha peace
a year ago
Hated it...they do not value customers
William Diaz
3 years ago
Great fast service. 5 stars
Trent T
4 years ago
Good place to bie a car good costumer service
Mardoche Laine
3 years ago
Best dealership by far if your a Nissan fan
Queen Phyllis Leslie
2 years ago
I need repair due to a recall issue
Susan Kains
5 years ago
Excellent, polite service in the service department.
Gyude Arthur Johnson
3 years ago
Quick, efficient and reasonably priced.
Dee Kelly
4 years ago
Nothing impressive about this place. Rude GM.