Paul's Auto Body

4.3 (55)

  384 Centre St, Quincy, MA 02169
  (617) 471-6280
  paulsautobodyquincy.com
  Claimed

Auto body shop Auto glass shop Auto radiator repair service Auto repair shop Auto restoration service Car detailing service

From the business

  • Identifies as veteran-owned

Service options

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sally C
7 months ago
I brought my car for a bad long large scratch on the rear door of the driver side. I assumed that the door has to be painted. Paul got his staff to buffed it instead and the door looks great. The nice surprise is that he did not charge me for the work.This shop has always delivered great service and quality work. They are honest and professional. They will only do what is needed and necessary for the car.I highly recommend Paul's Auto body.

  Steve Morgan
a year ago
Paul's shop has always done great work on my vehicles. They recently installed and painted a grille and spoiler on my vehicle. Would recommend 100%.

  Bjoern W
2 years ago
I went to this place a couple month ago. The car I brought to them was a new Tiguan with 6400 miles on the odometer.The drivers door had a dent, which I wanted to have fixed by Pauls Auto Body. The color wasn't damaged at all.The people working at this shop are very nice and friendly.The problem is their quality of work.You can imagine, a car with only 6400 miles has still a perfect paint coating. When I got the car back from a body shop, I expected something similar.After fixing the dent, they decided to do a blending on my door.I picked up the car at night. At that point you didn't see the terrible job they did on my door.The pictures I uploaded will talk for themselves. They charged me $942 for this job.The whole drivers side looked so terrible, that I decided to sell this car.I found some trash in the car after the visit, which lead me to the conclusion, they did personal trips with it.I don't recommend this shop at all.---------------------------------------------------------------------------------------------------------------------The answer of the company owner regarding my review shows again how unprofessional this company is.Instead of accepting that not every customer is happy about their sloppy work, they are trying to sell a with sandpaper refinished door as beautiful work.I never have experienced something like that....Services: Painting, Body & Trim

  Min Cheng
2 years ago
I have been a customer of Paul's Auto Body for many years. It started out because of convenience, I worked nearby within walking distance that I could leave my car there with minimum impact of my day. But since the first visit, I have become a loyal customer.Yesterday I went again because of a questionable battery problem. Paul changed my 6- years old battery and even washed my car for me. The entire encounter was painless, effortless, communicative and on time. At this difficult time, it was great to see Paul look healthy, happy and energetic as ever. I was rushing in and out with my car but on my way driving home, I realized how pleasant it was to see Paul's smile again.I have written 5-star reviews before and I feel compelled to write again today. I highly recommend Paul's Auto Body to anyone

  Al Larkin
6 years ago
This is the only place you should ever bring your car! Paul is is not only about the nicest guy you'll ever meet, but his repair work is perfect. I have brought more cars here than I care to admit and I've been happy every time. I have never had even a minor complaint. The work is done on time and on budget. And if possible, Paul or Jodie will hunt around to find a used part that will save you some money. Recently, someone slammed into my car the day after I agreed to a trade-in price when buying a new car. I was afraid the deal was going to fall through. But Paul expedited everything, worked with the insurance company to keep things moving and got everything fixed. The dealer gave me the same pre-accident deal As Paul said "Why shouldn't he? The car's better than new." He's right. It was. A great place. Go here.

  Sheena M
9 years ago
Had just moved to Quincy, and got into a small fender bender. Broke my headlamp and upon reading the great reviews on Yelp for Paul's Auto Body I went there.Paul himself gave me a quote very quickly and scheduled my repair for a few days later. He was able to fix my car quickly, and when it took even less time then expected he passed that savings along to me!!!!!!I had already agreed to his estimate, and when I mentioned that he charged my credit card for less then the amount I had agreed to- he simply said, "Oh yeah, It didn't take as long to install as I thought it would."I am taken back by his honesty, integrity, and the skill of Paul and his employees. Could not recommend this shop higher!

  Amit Gupta
2 years ago
Got the full detail package and wasn t happy with the result. Talked to Paul and his detailer ahead of time to confirm what would be included and noticed many things were not done as promised:1) layer of dust/debris as well as white marks were left inside the entire front of the car (was told by the detailer that this was because the garage was dirty and it all blew in after detailing);2) trunk wasn t touched inside or out (including the water spots that were supposed to be removed);3)despite it being empty; armrest wasn t touched (despite having almost being empty);4) leather seats were not cleaned or conditioned;5) windows inside still had streaks everywhere;6) carpet was not shampooed;7) debris between seats not vacuumed; vents had layer of dust.8) I also have reason to doubt that the car was not hand washed, clay bar treated, waxed or polished as promised. Would not be surprised if they use the $9 car wash next door.Overall the car did not have the patina or scent or even basic cleanliness of a freshly detailed car, which I don t think is an unreasonable expectation given that I paid $170.It was so frustrating that I had to go over the car myself with basic materials to get the car looking clean.

  Spiro Demakes
4 years ago
They did an excellent job on my FJ Cruiser! I have taken our family vehicles to various "detailing" places throughout the years, which for most of them means an inside and outside wash. These guys did an actual detail, going under every nook and cranny of my vehicle making it look like brand new. Definitely Paul's will be seeing me again!

  Bostons_ Jackie
3 years ago
I will never go anywhere else as long as I m alive and I need auto repair work!Scott and his wife are honest, FAST and super professional. I dropped my car off on a Tuesday and I received a call Thursday morning my car was done. Did I mention they VACCUMED IT AND WASHED THE EXTERIOR!? Absolute gems.I highly recommend that you come here.

  Walter Cowham
4 years ago
Terrible experience here. Repairs took 6 weeks, and calls went unaswered. We were overcharged and when we questioned it, repairs were thwarted. 2 doors were worked on, and 2 doors came back with electrical problems. The buttons were working when the vehicle went in, were not working when the vehicle came out. Paul "offered" to make it right, but did not do so when he had the chance. I will never take my car here again, nor allow my freinds or family to do so.

  William Moore
3 years ago
Paul switched out my old rusted tailgate on my 1994 FORD BRONCO. Great work and his entire staff was incredibly nice. Excellent communication and priced right. Thanks!Service: Body & TrimService: Body & Trim

  Loons Calling
4 years ago
Very nice people until they have your money. They lost my 97 year old grandmother's handicapped parking placard while fixing her car. Not a big deal, things happen. But I called them and left a message, and they never called me back. I called them again a week later and they said they'd check around. Once again, they never called me back. Finally, it was easier to go to the registry and get a duplicate. Very misleading, as they were super nice and responsive before they got paid, but couldn't have cared less after.

  Colin Sullivan
2 years ago
I dropped my Audi A4 that got hit on the passenger side off on a Monday, Paul said it would be ready on Friday. As a guy that works in a similar field I figured in a buffer time but sure enough it was ready mid day Friday for the same price that was quoted. Would recommend to anyone.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Keith Daniel
a year ago
Update. Well I got my truck back and their work is impeccable, great restoration. Changing my rating to 5 stars on the work. But their communication with work pending is unacceptable.

  Kenneth Madore
6 years ago
My car drivers side door was backed into. I brought my car in they were supposed to get me a new door but only repaired the door with a used door now have to bring it back because geico told them what they wanted and he did just that screwing me over on my repair. I brought it back to paul and he said okay but have to wait for other customers ahead of me instead of say okay well do it now with something for the Inconvenience of having to redo the car door.

  Alan Kirshner
4 years ago
Paul has worked on my family s cars since he opened years ago. Loved him then and love him now. Great customer service. Always did our family right the first time.

  H Rendle
5 years ago
The work took 6 weeks, over a dozen calls for updates and estimates went unreturned, and I left paying way more than I had expected to. After several prior positive experiences here, I ll never go back. Paul s is not what it used to be.

  Mary Fitzpatrick
a year ago
I want to THANK YOU Paul & workers for the wonderful repairs to my car. You went the extra mile, cleaned/vacuum inside and exterior car wash. I feel i have a new car. Thank you MaryService: Body & TrimService: Body & Trim

  Hillary Leonard
2 years ago
Great service and high quality of work. I was very happy with how my car came out! Brought it in to repair a large scratch and dent.Service: Body & TrimService: Body & Trim

  Anonymous Person
8 years ago
Friendly, fair service. Does not get any better than Paul's! Estimate was almost $200 less than a competitor only a few miles away. The completed work was perfect!

  John Garvin
4 years ago
I ve dealt with Paul s Autobody for years. Him and his staff are great to deal with.His prices and quality of work are second to none. I would recommend everyone I know to use his services

  Helen Keyes
2 years ago
I spend 16.00 that wash my truck it was okay in was worse windows where all strikes inthe inside. I had to clean them again

  Jie Wu
4 years ago
Needed to drill some screw holes into my bumper. The mechanic helped me without free of charge. Nice people there.

  Alyssa Lehan
3 years ago
Incredible experience. Went above and beyond to help me with my car in a time crunch. Highly recommend!Service: Body & TrimService: Body & Trim

  Pat Desmond
4 years ago
My car looked so much better than I expected when Paul finished wit it. It looked new.

  Sandra Cedrone
4 years ago
Wonderful people, kind, courteous and professional, This is the only place you should bring your car. Thank you

  Massachusetts audits
4 years ago
Best detail shop and body shop around family owned for over 40 years no better place to bring your car

  Dexter Strong
3 years ago
Did a great job restoring my 67 Mustang

  Sandi Harrington
3 years ago
Service is wonderful. Everyone is very polite and professional.

  Richard Cushing
5 years ago
Very. Good. Service

  Opening Hours

Monday 7 AM-5 PM
Tuesday 7 AM-5 PM
Wednesday 7 AM-5 PM
Thursday 7 AM-5 PM
Friday 7 AM-5 PM
Saturday Closed
Sunday Closed

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