NAPA Auto Parts - General Auto Supply

4.5 (79)

  415 Washington St, Quincy, MA 02169
  (617) 479-4343
  napaonline.com
  Claimed

Auto parts store Auto parts market Car accessories store Car battery store Car repair and maintenance service Motorcycle parts store Racing car parts store Tool rental service Truck accessories store Truck parts supplier

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jeremy Santos
a month ago
I've dealt with this Napa through my job and for my personal needs/wants. The drivers are friendly and the parts are quality. Customer service is great; I've been in a pickle a few times and they've always pulled through!

  Matt Devlin
8 months ago
Recently my car took a dump around the corner from these guys in the parking lot of the ice cream joint down the street (Frozen Freddies). In an attempt to avoid calling AAA, I stopped in here to get some advice and satisfy my own rookie suspicions. They listened to my story/analysis and narrowed it down to two issues based on my story (and they were right). They offered advice and I used their battery tester which proved further that they were correct in their diagnosis. Very helpful. Very friendly.To be clear - I spent absolutely zero dollars here but got treated like I had a fleet account that was decades old.Highly recommend.

  Sugma Chungus
a year ago
I recently had the pleasure of using NAPA to repair my 1998 Toyota Cummer, and I couldn't be happier with the service I received. From the moment I walked in the door, I was greeted with a friendly and knowledgeable staff who were more than happy to help me with all of my questions and concerns.The staff at this auto parts store were incredibly helpful in finding the right parts for my car, and they even took the time to explain the different options I had available to me. They made sure to get me the best deal possible, and they were even able to get the parts to me in a timely manner, despite the fact that my car is an older model.The staff at this auto parts store were professional, friendly, and knowledgeable, and I couldn't be happier with the service they provided. I would highly recommend this store to anyone in need of car parts or repairs, and I will definitely be returning in the future for any of my automotive needs.

  Michael Gregorio
5 months ago
They didn't have my fuse but guy there was trying to help. Great service

  chris Winston
8 months ago
The people extremely friendly and professional I didn't find what I was looking for but they did their very best to find it

  Jesse
4 years ago
Extremely warm service people. Might not be the fanciest shop, but they treat their customers like family. They gave me a lift home after I purchased a battery and stayed till they knew everything was going to work out okay. It didn't, so they gave me a lift to a nearby competitor so I could pick up a part they didn't have in their shop, then drove me back to my house. Everything worked out great in the end. Work ethics like these is extremely hard to find these days!

  B N
a year ago
Everytime i go never have nothing i need get treated like my money is not worth anything or maybe it s because i look arabic because of my beard place is trash dont bother going here was told they *independent i couslnt return a part i bought from brighton napa!!

  Caroline Yates-Cultrera
5 years ago
Arrived prepared to buy a tool to fix something on my car myself, but instead Michael insisted on fixing it himself for no charge at all.Since then, my boyfriend has gone their asking for advice for different parts and such, and everyone has always been so helpful and knowledgeable with helping us find the right parts for our vehicles

  Robert Grindstaff
a year ago
Super friendly , walked in and took me back to my childhood days. Old time car parts place where customer service was still important.

  Dennis O'Brien
2 years ago
Jim was very helpful and went out of his way for arranging delivery of 6 gals of antifreeze, good prices excellent service will recomend to friends and family to shop at Napa auto parts

  Matthew Sherman
4 years ago
Came in looking for an oddball part. They found the part I needed and ordered it. The part arrived promptly and I was notified asap. Will definitely give them future business.

  robert distasio
6 years ago
South shore flagship Napa store. Get the right parts or tools the first time. Extensive plow parts. Last place that makes hydraulic hoses around here. Ask for the round man and tell him I sent you for a special discount.

  Ashley Brown
6 years ago
I went in to grab a rear windshield wiper for my SUV and Steve was a great help. He got the part for me quickly and even put it on for me. Will be back!

  Jack Laura
a year ago
Great quality parts good prices good customer service

  Connor Capizzano
7 years ago
Facility is small but stocked with the essentials. While the staff are very knowledgeable, they get distracted by the constantly ringing phones which can slow you down at the register.

  John Burke
5 years ago
Incredible! Wonderful Service! Very knowledgeable & Prices are competitive with larger chains but the quality of part are so Superior

  Eddie Barkhouse
5 years ago
Great, knowledgable, friendly helpfull with very competitive pricing. Have been a loyal customer for many years....

  Dianna Wass
3 years ago
they were not able to help us out good company , just need to fill thier shelves

  John Pickrell
3 years ago
Great help loading up my parts incar and made sure i bought everything for the job

  Brian Verrochi
7 years ago
Old school supply house feel. Actually staffed by mechanics and knowledgeable employees. Been coming here most of my life.

  Chris Sylvester
a year ago
Helpful staffAuto partsReasonable return policy

  Timothy Kane
5 years ago
Friendly service. Real old school parts place. This is my first choice for local auto parts.

  Alex
4 years ago
This place routinely closes earlier than the listed time when I m looking for parts. They ruined my life.

  Marco Cuentas
7 years ago
The place looks like a broken down shed. Went in there to get an air filter and a washer for my car and they sold me the wrong size.

  giovanni tomassi
6 years ago
They have the best parts guys around. The guys never screwes up, there great!

  michael hodgdon
3 years ago
The guys there are knowledgeable and honest will recommend them every time.

  Phil Johnson
3 years ago
Some of the smartest people in the business bob Paul and frank. And Steve

  scott berry
8 years ago
Helpful staff everything I can't find anywhere else

  an Ci
a year ago
old store but nice guy

  PaPa LLenas
6 years ago
This shop does hydraulic hoses daily. M-Sun

  Opening Hours

Monday 7 AM-5:30 PM
Tuesday 7 AM-5:30 PM
Wednesday 7 AM-5:30 PM
Thursday 7 AM-5:30 PM
Friday 7 AM-5:30 PM
Saturday 7 AM-4 PM
Sunday Closed

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