Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael C
4 months ago
Store employee stated I have to come back the next day to replace my battery as I stated it s an emergency because my car went completely dead 30 minutes ago thanks to state police s rescue. Due to the urgent need so I ask for the tool to installed myself, while I was installing my own battery, this employee finally decided to have the time to help other customer to check on their car and completely ignore my presence. This happened on 12/21/2023 around 4 pm. It s a false advertisement free battery installation I hope this will not happen again to other customer. I have gone to this quincy store for many years and this is the worst experience I have ever had.

  Naomi Motz
a month ago
Always friendly, helpful, and welcoming. Always have what I'm looking for. If the item isn't in stock, they have called other locations to find it for me.

  Abrahamic Believer
2 months ago
It felt like the employees doing me a favor by answering my questions with attitude. I don't expect you to get out of your way but I expect you to just do your job that's all.

  Farid Oumohand
a week ago
Very good service and helpful employees. Thank you

  Sefjeff04
5 months ago
I cam in with a surpenten belt problum and Lalo was so awesom he did everythin on his power to help with respect and I was very pleasrd. Thanks Lalo. Jeff

  Christopher O'Brien
6 months ago
Drive the extra .5 miles down the road to AutoZone if your coming north. AutoZone is a better organized organization. I think I would know. I was a brief employee of AAP.

  Jamieson Nightingale
8 months ago
The woman there was super helpful and personable. She brought me to exactly what I needed! She definitely put a smile on my face! Thank you!!!

  June Viarruel
a year ago
I had to pick up a package there because a tenant keeps stealing my packages and he blocked ups from delivering my package. They were friendly and let me wait for my ride. I had no money for a second Uber. Thank You Advanced Auto Parts

  Jay & Patti Stearns
a year ago
This auto parts store was my favorite go to store. They have changed to a touchy Feely store for the Average parts shopper, help is lost on auto repairs. Try Bob's Speed shop if you really want people who know what they are doing. Across from Home Depo on Willard Street Quincy.

  Mike Cuccia
2 years ago
Excellent customer service! They have parts at a fair price! Would like to thank Adam for going the " extra mile." Helpful and knowledgeable. If the part isn't in store he will get it for you! Keep up the good work. Will be back to shop soon!! Ty

  Sean Murdock
a year ago
Very helpful staff. Read my check engine light code for me in no time and gave me the price quote for the part. Great experience.

  Higher Standard Service
5 years ago
Helpful staff, organized store. About what you would expect, nothing extraordinary, but nothing really to complain about. Overall 4 out 5. This is good for people who know what they want, or know what to ask for. Not the best place if your looking for advice.

  Jose Delacruz
3 years ago
Went to the southern artery store in quincy ma, the kind older lady was so pleasant and professional. I now made it my store. I love when you are greeted with a hello and a smile. Give that lady a raise and may God bless her. AMEN.

  Cheryl Lineman Lee
5 years ago
Friendly and helpful sales associates. They can always help you get what you need, and advise you what you need for your car specifically. They are always extremely helpful and coming out and checking your car for you or doing things like putting on new windshield wipers. They have a diagnostic tool that can plug into your car to determine what is wrong with it. Very helpful to know before you go to the mechanic.

  Rich
5 years ago
The women i delt with is the one who has been at the store forever. She knows everything and made my transaction fast smooth and friendly. I think she ( and i forgot her name, my mind is like that.) should be in charge of the store or even the region. ie. Pay her like she is your best employee because she is. By far.

  Jeff Lee
7 years ago
Friendly guys behind the counter. I went to buy replacement wipers. They installed the front and back wipers for me for free! Easy enough to do, I know. But uncommon these days... I will be going to this store for all my automotive parts needs from now on!

  Terry Conway
6 years ago
Bought a part with a lifetime warranty. The part failed after a few months. I went in and explained that I was going to buy a second part so that my mechanic would have it when he took the defective one out and when I took the defective one back they refused to give me my money back. They said they could only give me a replacement part. I already bought and paid for the replacement part so that it was on standby for the mechanic when he done the replacement. I have now paid twice for the part that was supposed to have a lifetime warranty.Stay well away from this place. They are crooks.

  Lynn Harty
5 years ago
The people that work here super knowledgeable and extremely helpful. I've always had a great experience when I go in and I'm a female they're always able to help me and point me towards the right things that I need.

  DaRu Chen
a year ago
Excellent associates. Jay is extremely knowledgeable and helpful. Thank you !

  Kurt Cleary
5 years ago
Very helpful and nice staff. 2 ladies working were able to help me jump start my car so I could get to work on time!

  Francis Moran
4 years ago
Excellent service. Friendly, helpful staff. Will do and/or inside some work. Fair prices. MILITARY/VETERAN'S DISCOUNT!!!

  Katie Hall
4 years ago
I've been many times. Customer service is truly great. Only once did they not have what I needed.

  robertgoldstein52
2 years ago
XCELLENTShorter,mid aged woman w gray hair helped me.Very helpful and personable.Makes for a 5 star experience

  Jonathan Mahoney
7 years ago
Such a great place to get various Auto/Marine/and offroad parts. Exceptional service and customer service, the staff at The Southern Artery location in Quincy,Ma take pride in serving thier customers !!!

  Anonymous Aviator
5 years ago
Very cool place with a great selection. The young representative guy was very helpful and a lot knowledgeable. Thank you

  scharnee bost
6 years ago
Friendly atmosphere auto supplies reasonable and you also have a parking space that you can park your car to get what you need and the employees are very knowledgeable I rate this place 5 +

  Pops Riley
5 years ago
Went in right before closing snd the Customer Service was Excellent. Very Happy.

  Francis Moran
3 years ago
Good service, reasonable prices, very polite helpful staff.

  Brian Beauvais
7 years ago
Advance Auto Parts always has what I need at a good deal. They often have sales and promotions making it all the more lucrative.

  Blue Butterfly Wellness
6 years ago
Nice, convenient place to pick up parts and supplies. Friendly and knowledgeable service.