Route 1 Automotive & Tire
4.8 (65)
71 Washington St, Plainville, MA 02762
(508) 695-9833
rtoneauto.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Wayne Consolvo
a month ago
This is the second time we have taken a car to Route 1 and they once again did a great job. We were kept up to date on cost options, timelines, and ultimately got our repairs done and for a fair price.
Brad Correa
2 months ago
Rt 1 Auto has been my auto mechanic for years, Pete and the crew have repaired everything from a rear axle, new tires, they take care of my oil changes, and general maintenance. They are up front and honest
Jeannine Scarsciotti
a year ago
Excellent service, honest, knowledgeable, friendly, fair pricing.Was able to take in my care the same day I called. Provided updates with issues they found and provided estimated prices before starting any repairs. Worked on the repairs until they identified the issues which were not obvious. Final cost was what was quoted for the repairs done with no surprises. I am confident that the issues were identified and repaired correctly! I have only been to this shop a few times and have found them to be very knowledgeable and honest. Highly recommend.Services: Air & cabin filter replacement, Auto brake repair
Preeti Jagadale
6 months ago
I have been to Route 1 a few times over the past year and have found them to be prompt, friendly and honest. I highly recommend them.
Tom Christiano
2 years ago
Went in for oil/filter change and related service. Right on time for the appointment and performed the service in good time. Price was right in line with the region average. Very trustworthy, felt comfortable with them. Relatives spoke highly of them and I would recommend them also.Service: General repairs & maintenanceService: General repairs & maintenance
John E Ricks
4 years ago
Best Ever for what is usually a terrible experience.I took my RV in for inspection. Pete was very nice and knowledgeable. He showed me exactly what was wrong and ordered parts and scheduled return visit. He was prompt and polite and knowledgeable. The work was performed on time and again I received a full explanation and he answered all my questions. The vehicle drives like new now. I drove 35 miles for this repair and I would drive 100 miles for my next repair if I could have this good an experience.
Jacob Bernier
2 years ago
First time here and will definetly be coming back. Everyone here was extremely helpful and trustworthy - they were even able to fit me in the afternoon I went in. Reasonably priced services and gave good general advice for my car at its mileage. Based on the other reviews, this seems standard. Relived to have such a reputable auto repair shop in the area. Thanks Pete!Services: Engine repair, Battery, Oil change
Barry Shannon
7 months ago
Great service at a fair price. They go the extra mile to make sure the job is done right. Come on Down!
Darlene Brown
a year ago
I have been coming here for over five years and would not go anywhere else. These guys are amazing. They are knowledgeable, honest, and trustworthy. Excellent customer care service. I really appreciate all the hard work they do. Services: Auto battery replacement, BrakesServices: Auto battery replacement, Brakes
Sarah Donnelly
5 years ago
Best mechanic around. Waiting area is spotless. They are busy, because they do great work, but Paul will do his best to fit you in and work around your needs. He and Pete have always been very helpful and professional. Highly recommend, most honest shop I ve ever been to!
Jeffrey Grimes
3 years ago
This is the third time that I have had Rt. 1 Automotive work on my vehicles. They have always had exceptional service and diagnosed the issues accurately. They are also very reasonable with their pricing. I will continue to give them my business and highly recommend them. I have not been let down yet.
amy allen
4 years ago
Honest. They could have totally ripped us off and we wouldn't have had a clue. They didn't. They explained everything in a way I'd understand and then offered options. Honest about how long everything would take and very nice, respectful mechanics. We will go to them from now on with all of our vehicle and would recommend them to anyone.
Michael Hunt
a year ago
Great service, very reasonable prices.Wouldn t hesitate to use again for any automotive repair.Service: Auto maintenanceService: Auto maintenance
Rachel Pond
4 years ago
Pete, Paul and all the other guys are fantastic. They're always willing to help out whether it be something big or little. I have been coming here for years and am always impressed by the professional attitude and work they do. Highly recommend!
Nolan Turner
4 years ago
These guys were able to replace 4 brake pads and rotors within 24 hours of my call, at a great price. Thank you for the fast and professional service.
Zero Resistance Throttle
4 years ago
Worst customer service I have ever experienced. Called ahead to see if they could fill my 46 RV propane tank. They said yes so I proceeded there. Once there, I parked my Big rig 30 feet from the Propane take to be filled so they could move a car like they said they would. No problem they said. Then, some lady parked right where I needed to move my machine to be filled. I asked her to move her car and told her I need to move my rig in there to get filled. She was SUPER RUDE. Turns out, she was test driving a car for this company. She did pull it forward but it was still in the way. The Rig is 46 !Then, as I m waiting a guy walks in with a propane tank to be filled. Well, I guess I m the last person to get any help....Then one of their employees comes out to see where the tank is on my rig. I explained it is half way down on the left side. He went to look and was rude and rough on my doors. Going through each one until he found the tank. The, he went to climb into my rig with his greasy hands to pull it forward 30 to the fill station. Well first of all, I don t need him driving my 150k dollar motorhome. Nor do I need him to learn how my air brakes or drive train work to go 30 feet. I told him, I ll pull it forward.He said, are you giving me attitude? I said, yes, I ve been ignored and skipped in line. And now you want to get your greasy fingers all over my rig to move it 30 feet?He s reply was, you know what, I m all set you can take it somewhere else.Well thanks for wasting my time a hole!
James Dufault
5 years ago
These guys are completely trustworthy and fully knowledgeable..... great service when I brought my car there....fixed same day.......prices were fair, I didn't feel like I got fleeced, and they didn't try to sell me on anything I didn't need.... they're my new mechanic
Charles Meagher
5 years ago
Was quoted over $1600 for repairs to my vechile. Rt1 Auto checked out my concerns even showed me what the Dealer wanted to replace, pointing out that normal wear on a couple of rubber bushings would not justify the cost and most important that the vechile was safe to drive. Walked out of Rt 1 Auto paying under $40 for a cabin filter. You have to trust your repair shop not only for being honest but also for top shelf service. That's why I would recommend Rt 1 Auto for all your service repairs.
Mark Pecora
5 years ago
I have gone here for years for brakes, light repairs, inspections, etc. Paul and his team do great work...honest, trustworthy and reasonably priced. Highly recommend!
Brian Cullen
7 months ago
Extremely knowledgeable and professional. Do everything to make it a quick and easy experienceServices: Exhaust, Tires, Auto exhaust system repair, General repairs & maintenance, Electrical, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Auto tire replacement, Oil changeServices: Exhaust, Tires, Auto exhaust system repair, General repairs & maintenance, Electrical, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Auto tire replacement, Oil change
Glen Gundlach
3 years ago
Very clean, professional, and friendly! Every time I go to this place, I see confidence in all the other customers. In this day and age, I'm so happy that I found an honest mechanic.
elliot caraballo
2 years ago
In and out, got my car inspected swiftly! Very nice people who don't pull strings or try and add extra charges. Will be coming back when I need to!!
Ronald Whitmore
3 years ago
Honest, knowledgeable, trustworthy, and reliable. If you have car problems this is the place to go. They are friendly and go out of their way to help you. Highly recommended!
John Smith
10 months ago
I have been auto mechanic for 30 yrs , not I m am semi retired I can t do some repairs myself , so I go to here for my repairs , they are honest professionals!
Kave RavenHiker
4 years ago
Great professional shop, excellent customer service. Paul and his team of guys always handle my trucks needs in a timely manner. Highly recommend this shop.
gary girouard
5 years ago
Brought in my 2006 Toyota Tacoma. Had it back in a couple of hours. Work was done professionally with no other issues. Probably the best interaction with an automotive repair team that I've ever had......G. Girouard
Rose Carello Spurr
6 years ago
Great service and very helpful and polite. Pricing was good. They were able to fix my truck on the same day.
miranda murphy
2 years ago
Pete and his team are top notch. Always thorough, honest, and committed to excellence. Have and will return.
Mitchell Leonard
4 years ago
Excellent service. Very flexible with my schedule and paid a great price for the service. Definitely will keep using them in the future.
jeanne thomas
5 years ago
Rte 1 Auto is THE BEST place to get anything needed to be done for car & truck maintenance!! They are honest, friendly, always ready to assist in any way they can thanks Paul for being there with such competent workers!!