Cross Street Automotive
4.9 (40)
17 Cross St # 7, Plainville, MA 02762
(508) 809-7949
crossstreetautomotive.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alaina Millard
5 months ago
I typically feel uncomfortable at auto shops, but the staff Cross Street Automotive made me feel at ease, answered my (many) questions, and explained everything in a way that was easy for me to understand. The prices are also reasonable. Definitely recommend!
Robert Acerra
4 months ago
Robert and Jason are both extremely talented guys. I had my clutch replaced and it came out fantastic.I would recommend them highly
MRE
2 years ago
These guys are truly the best. Very professional, timely, never give you the runaround or try to rip you off. Have been a customer for 5+ years and would not take my car anywhere else. They are a father/son team with loads of experience and you can really just tell that they are good honest folks from the first time you meet them. Wish I could give more than 5 stars.Services: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Painting, Auto glass repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Auto interior vacuuming, Car waxing, Battery, Oil change
Lily Depot
a year ago
They do amazing work and are very honest!A family member had a case where it initially looked like one thing but turned out to be another, and instead of replacing something that didn't need to be replaced they sent the part back.I had bought a used car and brought it to their shop to have it checked and they put it on the lift and let me walk around under it and take photos of everything, explaining things to me in the process.I really appreciated this because the car was a rebuilt and they were able to explain what parts had been replaced after the accident and point out signs of other things affected. It also gave me photo evidence for insurance claims if that ever becomes necessary.I'll keep going back to them whenever my car is having issues!
Brian Kovalski
a year ago
UPDATE: I posted the review below 2 years ago. I feel the need to provide a more recent update. Cross Street Automotive continues to be a place that I can always count on. Bob and Jay are two of the most honest and hard-working people I know. I continue to utilize this garage for newer and older vehicles for my immediate and extended family. We are lucky to have them so close! I still highly recommend Cross Street Auto.I am very grateful to have found such a reliable and trustworthy mechanic to repair/maintain my personal and business vehicles. The owners are fair, knowledgeable, and genuinely kind. I highly recommend them!
fas
4 years ago
I have been in the automotive industry for 35 years, the one the I am unable to do is mount and balance new tires.I was shopping for new tires on line and stumbled across a company called "tirescanner" they had the tires I was looking for and had them at a very good price.they had install places listed on there site in my area where the tires would be shipped to.I chose cross street because they seemed to be a small privately owned repair shop and there install cost was very reasonable.I support smaller family owned business because its much more of a personal experience with their customers.I had an appointment with them in as little as 2 days. I failed to confirm my appointment with them. and they had booked other work for that Saturday.when I arrived to have the tires installed they were very busy and surprised to see me since I never confirmed my appointment.they were closing in 1 hour .well I apologized for not confirming and asked if they could still install the tires and they easily agreed . wow ! right away I knew they were very nice people .Jason and his dad were friendly,kind and polite. the shop was clean and organized with the latest tools and equipment.I got along great with them.they are very knowledgeable in auto repair and very thorough. they instantly won me over.I highly recommend them for all your automotive needs. 5 STARS.
Vaughn Allen
2 years ago
Cross Street auto had my vehicle done the same day that I towed it to their shop and I was astonished. I thought it would take at least two days, they finished it a couple hours before they even closed. I recommend Cross Street auto to everyone and anyone for any car or truck repair!! BIG THANKS TO CROSS STREET AUTOService: Electrical repairService: Electrical repair
John Sharpe
5 months ago
Got my bucket of bolts running again and found the cause of an electrical problem that no one else could.
PMCRyan
3 years ago
I was recommended Cross Street Automotive by a colleague of mine at work. I brought my wife's car there for a loss of power issue. It is clear that the team down here take's pride in their work. They were upfront and honest regarding repairs and undertook a process of elimination strategy instead of skipping to the "easy" answer which could've resulted in thousands of dollars in repairs. They have definitely made me a customer from hereon out for all of my automotive repair needs. Highly recommend!
Daisy Medeiros
4 years ago
Always polite and professional. No hidden fees or unexpected work. They will call before doing any work and only what has been approved. Prices are competitive and repairs are quality! Wonderful local Father-Son business.
Danny Good
4 years ago
Amazing customer service. Friendly staff. They helped change a valve stem out of a spare tire free of charge. Gained an instant customer with 4 vehicles that need to be maintained.
Craig Gauvin
6 years ago
Courteous, extremely professional, and know their craft. They went above and beyond for me. Will certainly go back to them for all future work on all vehicle work. Thank you for a great experience!
Wendy Ganem
2 years ago
Jason is a great guy, he figured out what was wrong with my car and saved me about $1000!!! I would highly recommend them!!
charles curtis
6 months ago
Second time and very impressed with service and communicationServices: Auto brake repair, BrakesServices: Auto brake repair, Brakes
Jose Lopez
2 years ago
Great prices around transmission put in fast no issues on there end... Great people will recommend cross street to anyone..
Pj Gilpatrick
a year ago
Very positive experience every time i bring my vehicle
Brian Mitchell
5 years ago
I got a fair price, great service and the job was completed faster than I expected. I'm absolutely coming back next time I need service
pamela petrucci
3 years ago
This place was awesome. Prof. And friendly. Quick and efficient..... Better still..... $150 .00 less expensive than two other quotes.Service: Engine repairService: Engine repair
Mathew St. George
a year ago
Jason is a good mechanic I definitely recommend them
Debbie lukas
2 years ago
The best place locally to have work done on any vehicle
Chris Plainville
5 years ago
Good guys, (straight shooters), and very competent at their job.
Susan Daum
2 years ago
Always helpful, accommodating and do quality work.
77 VW Bus Photo Booth
3 years ago
Great shop, friendly, honest mechanics.
Adam Lill
4 years ago
Fantastic! Will definitely go back!
Vin Franz
6 years ago
They won't stop till it's fixed
Robert Parker
4 years ago
Because they are honest
John Cournoyer
3 years ago
Always available
Cindy Curtis
a year ago
Convenient location