New England Brake & Muffler

4.3 (49)

  723 A Crane Ave, Pittsfield, MA 01201
  (413) 442-7700
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  erica wood
4 weeks ago
Quick and honest, great customer service. Highly recommend

  Christopher Murray
4 months ago
Awesometo deal with . quick and efficent work with fair pricing cant really ask for more then that

  Ian Stockwell (Inkspill77)
2 months ago
Best place to work! As an owner of New England Brake & Muffler this review goes out to Aaron Brasie who has taught us so much. His skills as an auto-repair man and exhaust specialist are invaluable! Which free s me up to focus on office work and customer service. Together we make an excellent team. We are able to provide good people with good service. A+++++

  Neal Brassard
a month ago
Excellent service pat's welding is amazing great service

  Mabel Caceres
a year ago
I went to different shops to get the noise of my brake get looked up. Different places told me it will cost me 500 plus. My boss gave me his number and I asked the mechanic to check my car. He came and picked up my car, took it to his shop and called me back and told me not only that is the brake booster vacuum, but also is a recall and he had called already Ford. He has saved me more of $500 plus. He is honest and reliable. I will go there for all my car needs. He also told me if he does not do a specific job he will refer me to someone else that he knows. This is my first experience and I will trust his price and fairness. I have saved that money when everyone else wanted to do the job probably knowing there was a recall.I do recommend this business. Excellent service. Not only that but he is so nice! Thank you so much!!Service: Auto brake repair

  gary capone
6 months ago
Brought my vehicle in for inspection. Mechanic looked at it and was told he would call me later for an estimate.Been over a week and still haven't heard a word. Very poor service.

  Matthew Gaylord
9 months ago
They do good work and there princess are very fair there only downside of the company that cant take any card payments

  Sox Lover
a year ago
Aaron went out of his way to help me in a pinch, and his prices are very reasonable. The only concern would be that his credit card machine isn't working, so only cash or check.

  Dianne de Mott
6 years ago
We have found them to be very competent and helpful. They are our go-to place now for work on our 2002 Subaru Forester, after trying other shops in the city. They get the work done promptly and don't overcharge.

  N
5 years ago
Aaron is honest and always lets you know exactly what is going on with your car. If he can't fix it he refers you out. The prices are fair and they offer lifetime warranty on parts he installs... You can't beat it...

  Alison Reiff
4 years ago
They recently were recomended to me for an oil change...I usually go to Walmart but they were closed due to the COVID9 pandemic. I was able to make an appt that worked for my schedule, and they were very quick. I was most impressed with how kind and professional they were to myself and my young son who had to wait with me. They turned something that is normally a mundane kind of thing into something quite pleasant! I will be returning!

  Ruby Rose
10 months ago
SCAMMER!!!! Robbed me for 1,500 all to bring my car home in a tow truck to never work again. Takes advantage of women. 0/10

  Moksha of Aberoth
7 years ago
Had muffler work done. They did a fine job with that. Told me about other work. Had them do brakes, total mess. Expensive. ebrake didn't work after. They didn't save all the parts my regular mechanic needed to do the job right. Never again.

  Andrew Riley
4 years ago
They did great work on my two front brake pads as well as the rotors, and replaced 10 front lug nuts.

  Rob Stumbaugh
7 years ago
Worst service I've ever seen. They only know brakes and mufflers so if that is all you need they're good, but for anything else go somewhere else.

  Ron Casella
3 years ago
Best place around for exhaust and any brakes, front end work, also suspension. Go there first before any other place and I can promise you will not go any other place for repairs again

  Amanda Rose
10 months ago
SCAMMER!!! HE TAKES ADVANTAGE OF WOMEN!!!! DONT GO HERE!

  Victoria Gregory
5 years ago
Great place to do business...they don't try to oversell you..great service and super guys!@

  Derica Riley
6 years ago
I always come here to get work done on my car. They are good at what they do.

  Deborah Sayers
5 years ago
Aaron is very professional, knowledgable and friendly great job and advice.

  Ryan K
6 months ago
Always best work

  Bonnie Berry
4 years ago
Very nice shop. The owner and mechanics are very nice.

  Christopher Dombrowski
5 years ago
The boys that stop the noise! This is the best place to go to get an honest mechanic.

  Jessica Suleski
4 years ago
Great customer service and fair pricing.

  Ross T.
a year ago
the best muffler shop in the area

  edward pratt jr
4 years ago
Awesome mechanics. Very thorough and clean

  Mickailynne Crews
5 years ago
Quick and efficient service at a good price

  Derrick Babcock
5 years ago
Went to get a manifold put on truck and broke side steps off with lift.

  Wilhelm Steinert
3 years ago
Great service and went above and beyond

  Rick Hopkins
7 years ago
Great guys that do quality work

  Opening Hours

Monday 8:30 AM-5 PM
Tuesday 8:30 AM-5 PM
Wednesday 8:30 AM-5 PM
Thursday 8:30 AM-5 PM
Friday 8:30 AM-5 PM
Saturday Closed
Sunday Closed

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