Locks & More Locksmith Service LLC
4.3 (38)
661 East St, Pittsfield, MA 01201
(413) 499-5625
pittsfieldmalocksmith.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Katherine Stocks
4 months ago
Came to my rescue within five minutes of me calling him in full blown panic attack. My 80lbs puppy had managed to lock him self in the bedroom by biting the door knobs. I am so greatful he came to my panicking dogs rescue so fast!
Jeff Litvack
a year ago
Really great team here. They made me new Subaru keys for 25% the price that Subaru would have charged (which is across the street). The keys took multiple trys, but they were patient and did it the right way. Totally worth it.
Steve Wheelock
a year ago
Went to this business on my mechanic's recommendation to have a spare key made for my son's car car. They checked out the car key and told me it would be $187.50 for a new key plus remote. Didn't need the remote. Much higher than expected. Went to another locksmith that I have been using for over 25 years. This business checked the key and said they could make a copy w/o the remote and the simpler key should work just fine to open the door and start the car. They knew their business. Cost $3.19. Key unlocked the driver side door and started the car, saved over $180 by going elsewhere.
Matthew Williams
3 years ago
I stopped in to get a spare key made for my truck, since I only had one set of keys and didn't want to risk losing them again. I believe the guy working was Tom. He was really friendly and nice. At this time I would have recommended this company to anyone. Less than a week later, my new key got twisted while trying to unlock the bed of my truck. I stopped and I talked to Marty to see if they would stand behind there products and service since the key they sold me was either not cut correctly or made from a cheap metal. Not only did he refuse, he was rude and wanted to charge another $90 to get new one made. I understand that this is a business, but I can not recommend a business that does not stand behind there products and services to anyone.Service: Car digital & remote key reprogramming
Charlotte Costigan
9 months ago
Top notch service! Tech was here in 15 minutes! I'm sure that isnt always possible but me and my 2 pooches appreciated the fact it happened today! Thanks Marty!
Dana Johnson
4 years ago
I was a challenging customer with a bizarre request. The gentlemen behind the counter was patient working with me, informative, professional and most importantly- a blast to talk to as he was stuck with me for half an hour due to the nature of my request.I was unaware prior to my visit the level of vehicle application knowledge they have. While I was there he got a call for a broken key in a parking lot and sent someone out to address it- who knew to call a lock company for that instead a tow to the dealership plus down time plus dealer cost.Pricing was very fair for the time required.I highly recommend Locks & More for your needs.
Kim Wells
4 years ago
I have had several apartment keys and mailbox keys cut here, but recently I had Locks & More program a second key fob for my Lincoln that I purchased from the dealer across the street. Locks & more has great availability for someone like me who works full time who can't fit into a dealership's schedule. Well worth the visit and always priced fairly!
Anita Bluestone
2 years ago
Got locked out of my house and called marty just as he was heading out for day. He came right over. He was come and professional and got us into our home in 20 minutes. We highly recommend them
All Sports Mobile Fitness (All sports)
4 years ago
The locking mechanism in my car broke when I was at work at 5 in the morning, and I was locked out. I called to have my car unlocked and Marty came right out and got me back in and on the road in less than a hour. I've also had multiple keys made at the shop. The service is always good and they are always pleasant and professional!
John Burns
2 years ago
I called Locks & More after getting locked our of my vehicle. Despite it being a Sunday evening, Marty responded immediately, arrived quickly, and worked his magic to get me back in my car in a few minutes. He is professional and went above and beyond to help me.
Ray Duchaine
3 years ago
Delt with the same guy two days in a row. Never got his name. Nice guy. Got me what I needed quickly. And when he unlocked the wifes car he was on time and didnt cause any damage which I really appreciate. Would def go back if needed.
Lucia Skwarek
3 years ago
Incredible service. Xmas eve and our son stupidly lost the key fob. Technician drove to the ski resort with 2 keys. Amazing - beyond the call of duty service!!Service: Car digital & remote key reprogrammingService: Car digital & remote key reprogramming
sandy mccann
3 years ago
I had a last minute need for a lock change at one of my tax offices. I contacted Locks and More who was quick to assist, was on time, friendly, and professional. I would highly recommend this company!
Jay jsicolts Ivey
7 years ago
We will never enter this shop. Simply needed two building keys. ONE of each. that's two keys total. Made it very clear ONE of Each key. The guy working the counter at 2:16pm 4/21/2017 would not answer my question how much is it going to cost totally. It was a terribly long wait while the locksmith seemed preoccupied with another worker. Seemed the guy could not find the very basic building door key. It turned out to be quite expensive at 7.99 per key. And he tried to sell me FOUR keys. I repeatedly said ONE of each key. These keys were not new, dusty old keys with an old patina on them. Our first time and our last time going to Locks & More. Oh, and the keys were cut wrong so they do not work. Waste of 16.98 and 1/2 hour. AWFUL.
Peter Glidden
3 years ago
This is a great shop with excellent customer service. Tom the owner is extremely skilled with many years of experience under his belt and is a pleasure to work with.
Rachel Norton
a year ago
Professional, prompt, and kind. Cannot recommend them highly enough!!!
Nancy Collins
6 years ago
Clean, helpful, knowledgeable. Helped me with a desk key I couldn't find anywhere else!
Missy Rabbit
4 years ago
Owners are Shady with customers and employees. Save a trip and find another locksmith or place that cuts keys.
Gregory Nadeau
2 months ago
Excellent service
Jeri Benedict
a year ago
Professional service, quick, and pleasant to deal with!
Andrew Jelle
5 years ago
Perfect job creating my car keys after I lost both sets.
Maneera Murphy
4 years ago
Friendly and professional staff. Offer great service
William Grube
5 years ago
Very unprofessional Better off going to J and j lock and it's more like a kids play house
Jane Warnock
7 years ago
Excellent service. Prompt, efficient and professional.
Corinne Brown
3 years ago
This place is customer service oriented and wonderful!
Aj Prete
5 years ago
Fair price, fast service
kayla keefner
4 years ago
Great service, fast and curtious
cheri chaney
4 years ago
Absolutely perfect appointment!
james hyatt
2 years ago
Fast friendly service.
Tom Wells
4 years ago
Great team of locksmiths.