Nucar New to You - Used Car Superstore
4.6 (986)
1201 Providence Hwy Route 1, The Automile, Norwood, MA 02062
(866) 664-8047
Claimed
Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Pete Williamson
5 years ago
We're very happy with our purchase, and I enjoyed working with KC in buying our 2011 Highlander. Very friendly, and all the information you need is available. As a larger dealer, they are well resourced, and want to make things as easy as possible. It's very easy for me just to pick up the phone and call KC with any questions I have. Giving four stars just because I felt at times that I needed to slow things down to consider all the options. To be clear - there was no pressure to buy. But all the details, timing, and options of buying, registering, inspecting the vehicle got a bit complicated, and I felt that I needed to take the initiative to slow things down so that I actually understood what was being suggested. But that's a minor thing. Enjoyed working with KC and very happy with our car and experience.
Amanda Tamayo
a year ago
Wow. What an amazing experience all around for buying my new 2022 Hyundai Tucson Hybrid. Everyone provided exceptional customer service, our salesman Handy was early for both of our appointments and was so helpful with everything. Highly recommend, they were very transparent about everything, not a single pushy person which was a great change from different dealers I have dealt with in the past. The online salesman Sean contacted me with urgency when there was only one deep sea blue tucson hybrid left, out of the four they originally took in, because he knew that was the exact vehicle I wanted and wanted to make sure we got it. What a great experience, with so much ease, would highly recommend anyone to go here for their next vehicle. Great staff!
Alexander McKenna
a year ago
Really relaxing and low pressure car buying experience. Wassim, Jose and Ray were all genuinely friendly people who helped create a welcoming environment. Jose and Ray clearly explained the purchasing agreement. Ray had great energy and was really helpful when going over the tech/specs of the car. His follow up was nice as well when I was having trouble getting my BlueLink account setup on my phone.Edit: Also I am the 1000th review. High Five.
Paul Nolan
a year ago
Total waste of time. My son scheduled an appointment to look at a car for 5:30 on 3/30. Boch contacted him earlier that day and confirmed the appointment. We drove an hour to see the car. When we got there a salesperson seated us, then came back and apologized as he said the car was sold an hour ago. They didn't call to cancel. They never asked him for a deposit, so we assumed everything was in order. Very unprofessional, and although I have purchased from Boch in the past, I will never go to any of their dealerships again.
Eddie Delvalle
a year ago
Glen great sales person JJ awesome awesome guy he will work with you to make sure you are comfortable with the car with your payments overall with the experience of shopping at Boch. I believe this is the fourth car that I bought from them. All 4 times awesome comfortable experience recommend them very much. thank you
Doug
8 months ago
I can no longer recommend this place. After being a customer for over twenty years and buying 4 cars, they quoted me 900 dollars for a 5 minute job. I guess loyalty doesn't mean much here.
Praneeth Reddy
a year ago
Boch Hyundai was willing to sell the car at MSRP, while some other dealers were charging markup price. Sales representative Ray was polite and knowledgeable. He handled the vehicle documentation well and communicated accordingly. Overall my car purchase experience was positive here !
Jim Morando
4 years ago
Had a great experience in purchasing my last used car at New to You, no haggling , excellent value and exceptional service. We recently had our car totalled so I went back and purchased another used car. KC is an extremely knowledgable salesperson who will bend over backwards to ensure you are taken care of. Both times, working with him the process has been smooth, efficient and enjoyable. Got another super deal and am thrilled with my car...
Chris Bryant
5 years ago
Overall, a very positive experience. Peter Josephs was great. Even tho I arrived 15 minutes before opening he came out to greet me and within 10 minutes I was test driving the car I came to see. No pressure whatsoever and they gave me a fair value for my trade-in. Financing was a breeze with competitive rates. I would recommend Boch New to You and will use them again myself.My only complaint, and it's a minor one, is that they say the car will be "detailed" while you're doing the paperwork. They did wash the car (poorly) but didn't touch the interior or wheels. The word "detailing" actually means something. They should really say, "We will spray parts of the car with a hose while you do the paperwork."But as I said, overall, a very positive experience buying the car.
Christal Howell
5 years ago
Armando was the best sales guy I have ever had!! It has been so stressful looking for a good and honest salesman. He was very informative went through all the car features with me. Answered questions I had. He was very patient and that was the best part. It's great to know there are salesmen out there who have their customers' best interest! Thank you so much! I love my new car!
Mark Messineo
a year ago
Just purchased a 2022 Hyundai Tucson. I love my new car. Mo Kafel was a pleasure to work with. Nothing like car sales people I have worked with in past. Purchasing the vehicle at the dealership was a pleasure from start to finish. Would highly recommend.
Bill Skerry
7 years ago
The actual purchase went fine. But what has left the biggest impression is the service dept.I have owned my Pilot for 52,000 relatively problem free miles (purchased it at 104,000 miles 2 years ago) and Steve, and Gordon have been wonderful. They keep me on top of my maintenance schedule and have kept my vehicle running superbly.Service after the sale baby! That is what impresses me the most.I also just brought my wife's 2001 Camry over for some major work and the thing is now running great! Gordon and the crew took great care of us.
Courtney P
7 years ago
Today I bought my first car from Boch New To You. I had done a ton of research both on the car I was interested in as well as a few dealerships that made the model in stock, and decided to make Boch New To You my first stop of the day due to their great reviews compared to other Toyota dealerships in the area. I am so happy I did. The salesman was very accommodating and not too pushy. When I pointed out a few aesthetic flaws in the car he was more than happy to fix those prior to me taking the car home. The finance manager was pleasant as well, although the dealership definitely pushes for the extended safety warentee. Overall, I would absolutely refer this dealerships to anyone considering a used car- you won't find a more fair and pleasant one around.
Michael Bruso
a year ago
Total bait and switch. Car listed on the website but not on the lot, tells us five days in advance they'll have it on site to look at, check back three days in advance and say they guarantee it will be on site and they'll be in the office all day to show it to us, get there the day of and the salesman is mia, car is where it started two hours away and oh yea it's already sold. But they have plenty of other more expensive cars to look at.
Laurie Delaney
6 years ago
One of the best service experiences I ve ever had. Vince, my salesmen, was very honest, helpful, and patient. I never once felt pressured to purchase a vehicle. If you choose to go to Boch New to You, I would highly recommend asking for him. Also- I really feel like the financial person, JJ, tried his hardest to get me the best interest rates. Buying a car is a big decision, and they did a great job to make it as painless as possible, and made me feel supported every step of the way.
KC
5 years ago
Best experience, we worked with Jack Moran who was very knowledgeable, easy to work with and very much down to earth, he's someone you wouldn't mind inviting to dinner or watching the patriots games with. My husband and I have visited other dealerships that made us feel as if we were wasting their time. Jack and his staff on the other hand, made us feel like we were just hanging out,no pressure,no haggle.They did everything possible for us to have the vehicle we liked. If you are planning on purchasing a car now or in the future, we would highly recommend Boch new to you. We thank all of their staff for being so kind, highly likely to purchase from them again. Instead of Boch new to you it should read Boch here for you.
Jessica Conti
5 years ago
I had a great experience at Boch New to You. Armando Cruz helped me test drive my Mazda 3 sport and was very informative about the car. Any questions I had he could answer on the spot, and there was no fussing around trying to offer me cars I did not want. He got the car right away so I could see it for myself. He made the process quick, easy and painless and he was also a great guy to talk to. I enjoyed working with him while picking out my new ride and I couldn't have asked for a better experience. Thank you so much Armando!
William Tyree
5 years ago
I ve never walked into a dealership and not played the back and forth game with the salesperson... until yesterday. Making a deal was easy. I got a fair price on a nice truck and they have me a fair amount for my trade in. K.C. Was our salesman and he didn t come off overbearing or disingenuous. He was a nice guy and made the process easy. Highly recommend Boch new to you and especially K.C.JJ in financing was also pleasant and easy to deal with. He offered different packages (extended warranty, tires, etc.) but wasn t pushy when I said I wasn t interested. Unlike other dealerships I ve been to.5 Stars.
Christopher Considine
6 years ago
My wife bought a great vehicle from Boch New to You. KC, our salesman, was attentive, LISTENED to what we said to him and applied no pressure. I don't think we got the deal of the century or anything, but it was a good deal, a good vehicle and a good, stress-free experience. Also, Todd, the finance guy didn't mess up the experience after we committed to purchasing. He was helpful, quick but thorough, polite, patient and professional.
Ben Kibler
2 years ago
I just bought my fifth vehicle in 20 years from Boch, and my first used car. As long as you've done your research, the sales process is pretty efficient, and although their first offer is usually high, we've always negotiated to a reasonable sale. I recommend them to friends, and have no complaints.
Peggy McCoy
a year ago
I had a great experience with Boch Hyundai. Joel Lobo was an excellent salesperson. The entire experience was as easy as it could be. I would recommend this dealership to anyone looking for a new or used car.
Kara
5 years ago
My experience at Boch New to You was quite good! Michael was my salesperson and he was great! Answered all the questions we had to the best of his ability. They even gave me the option of taking the car off the lot that night. Everything was done super efficiently. Very good experience, I highly recommend!
Laura Chartier Brown
7 years ago
I was dreading going to look for cars because of all my previous dealership experiences. Today was our lucky day running into KC at Boch New to You. He's hardly a typical car salesman...he didn't make us feel pressured or like we were getting a bad deal, and the prices seemed very fair. On top of that he's a great guy who is happy to kick back with you and share some laughs. I highly recommend checking out this place in Norwood, it was a great experience.
natalie jean
8 years ago
I had a wonderful car shopping experience at Boch New to You Superstore. Derek Shannon was astounding at helping me navigate my needs and wants. He was patient, kind, and continuously kept me in the loop with my minor concerns with the vehicle that I purchased. Not once did he pressure me to make a decision and he also followed up with me after my purchase. As stressed out as I was about having to buy a car, Derek helped me feel confident in my purchase and addressed all my concerns.Overall the entire team here is amazing! Jay the sales manager, Scott, and the finance director Steve all were a pleasure to work with.
Dong Wang
8 years ago
It was a great experience. I stepped in to try several cars and ended up taking a car away. The good thing is when you have questions you can always ask them. While I tried cut the price down but it doesn't work much.Their process is quite standard and fast. Inspection, plate, title, everything is done within one day. Peter even drove my car to my workplace the other day. Really appreciate the service there.
Leo LHeureux
6 years ago
Don't waste your time.I found a good deal on a used truck, they sent me a nice package including the car fax and a quote for a purchase price. I have really good credit so I shopped around a little found a really good rate on a loan. So I made an appointment and drove an hour and a half to pickup the truck. When I arrived things went well very friendly staff. Took the truck for a test drive. Grabbed my check book went inside to sign the paperwork.Then there was this weird renegotiation of the price. Apparently it states somewhere on the website that the quoted price is only valid if you finance through them, so I am like that's fine what sort of interest rates do you offer I already found a pretty good deal. Then they start giving me these payment plans 45 minutes of back and forth it became apparent that the pricing only if finance through them and that they were not offering competitive financing. At one point the manager even suggested that I agree to the bad loan just to get the purchase price they quoted me and refinance once I get out the door.It was like weird throw back to what it was liking buying a car before the internet. They even did the "Let me go talk to my manager"Needles to say we could not reach an agreement. I wasted an afternoon, I left some feedback about my experience on their website "tell it to Ernie" they followed up by asking me to drive back down AGAIN so that we could "work something out"
Lisa Wolff
6 years ago
I worked with Michael and Jay to purchase my Chevy traverse. I had already been to several other dealerships and No one compared to them.. They were honest upfront and easy to work with. Not only do I love my car but I was happy with my experience and will definitely go back for my next car. It was definitely worth the hour drive to head up to Boch New to You.
Susan Fuller
6 years ago
My husband and I had a great experience at Boch New To You. Our salesperson Glenn was friendly, informative, and easy-going. He handled our questions in a timely and professional manner. The financing was an easy process as well. I would rate our experience as 5 -star, and I highly recommend going to Boch New To You if you are looking for a great car at a reasonable price!
Tara Greaves
7 years ago
My sales representative Pete Dalton was amazing! He was upfront and honest and was very patient with me. I really didn't know what I wanted but he and the manager helped make the process stress free and were very friendly. I highly recommend coming here to see Pete if you are looking for a used car. I will be back and will definitely bring my family.
Phil Levin
7 years ago
Everyone in the dealership couldn't have been nicer. From super fast initial contact response to my email, Alfonso my salesperson, Jay Spencer, financing, General Manager all were great. Best thing was the price of my new car. I had been looking for almost a month, so I knew what Macan S were going for. Their price was incredible.I drove 5+ hours each way to get this car, and I'd do it again!