Central Fiat of Norwood

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jeffrey Cito
5 months ago
I called service to see if they could reflash my Fiat with latest software for drive train. After much research I have learned that this will reset my transmission shifting pattern to factory specs. I was told immediately that maybe something is wrong with my transmission. I explained again the service I was seeking and asked if they had the equipment to do this work. I heard a long pause and then I was told they could do it but I would be responsible for anything that goes wrong with my transmission afterwards. I was hoping to hear a simple .. yes we can do that and inspect your car and see if this is appropriate. There have been many articles on doing this through a service bulletin for PCM reflash which has corrected this concern that I have. Another Mopar dealer that says Fiat but my level of comfort is low that they have a certified Fiat mechanic.

  Tim Judkins
a week ago
Great staff. Awesome showroom

  Eric Barraza
6 years ago
Excellent experience from start to finish.Chris Garden my sales specialist went above and beyond. He picked me up so I can pick up my car. It was by no way the car buying experience that is dreaded by all. No pressure just knowledge and assistance. Such a easy process literally like clockwork everyone worked seamlessly together. Chris was great but even all the other ancillary members of the team were great and extremely helpful. Without a doubt the fastest, best and easiest car buying experience ever.

  Josh Roche
6 years ago
I had a great experience and got a great deal working with Christopher Garden. It was a hard negotiation but Chris went to bat for me to get the best deal on the table. Not only was he super responsive and great to work with, but he also came in on not one but TWO of his days off to help me close the deal and then deliver the car.I would highly recommend working with him (Chris). If it wasn't for him, I would have rated everything as maybe a 3 - typical car buying procedure. Nothing truly negative, about Central, just standard car buying process.Chris made the difference!

  Aim�e Van Zile-Buchwalter
6 years ago
I am so thrilled with the service and professionalism I received from Central Fiat of Norwood. Chris Garden took such amazing care of me and didn't use the fact that this was my first car purchase against me. He answered my many questions and worked with me to get a deal that I was comfortable with. I'm so happy with my new Fiat 500 and I highly recommend going to Central if you're interested in one!! Ask for Chris!

  Brendon Driscoll
6 years ago
I just purchased my Fiat 500x at Central Fiat of Norwood and very satisfied, from walking in the door to driving my new car out of the lot. Chris my sales rep was extremely helpful from start to finish. He displayed exceptional customer service. I highly recommend this dealership and so pleased with my purchase. Thank you!

  Lucy Siegel
6 years ago
My car was towed to this dealer from 35 miles away with a serious steering problem that could have killed me in the highway. It required an expensive part replacement and repair, both of which were covered under the warranty. They fit the repair into their already very packed schedule within 2 days and gave me a brand new rental Fiat to drive in the interim. Very gracious and considerate service!

  Billy Savanphonh
6 years ago
Great guys down at Central Fiat Alfa Romeo. From day one of walking in there to order my vehicle up to taking delivery, David and Bob helped me through all the way with what is normally a painful process when walking into a dealer. The experience was painless and the quickest I have ever had. I highly recommend going down there if you're in the market for a vehicle!

  Vicki Kelly
7 years ago
I had a fantastic visit today to shop for my new fiat. I want to thank Ron for putting me in the hands of a great salesman, David Martin, who helped me thru the whole process painlessly. From there thru to the credit approval and final visit with the business mgr, it was so easy. I love my car and they were able to get me into the car I really wanted, not just settle on one. I left with my new Fiat 500c. I have named him Hank. I can't imagine buying anywhere else. Thanks to the whole team that stepped up and got this all done so quickly.

  Logan Wright
5 years ago
Awful customer service. Went in for a scheduled service appointment, and was told a loaner would be provided at no charge. I drop off the car, go to the loaner desk- and they refuse. Ironic that a 19 year old can purchase a car on his own but can t use a car for a few hours. When asking for reimbursement for my trouble I was told, take the train. Will absolutely not be back.

  Martin Rich
8 years ago
I just purchased my 2nd Fiat 500 POP from Central Fiat. Ronnie and his staff bent over backwards to make the purchase and financing work beneficially. Truly appreciated. I want to give a special shout-out to Sales Consultant Cindi Camara, who delivered both vehicles. Cindi took the time to familiarize me with the controls, and to set up my Bluetooth connectivity with my iPhone. She also saw to it that I left the dealership with a full tank of gas. My experience with Central Fiat thus far has been very positive.

  Alessandro Polli
6 years ago
I purchased my Stelvio and had the best service possible.Chris is a great guy. He even woke up at 5am to deliver my car, as I was leaving.The best!I highly recommend this dealer!

  James Wheeler
6 years ago
Chris Garden was a pleasure to work with. He provided a no pressure shopping experience and made sure everything was taken care of. Quick and easy. I would recommend Central Fiat to anyone.

  Rosie Munoz-Lopez
6 years ago
I I am getting five stars for the person who was very amicable and professional.However I have had two bad experiences with 2 Fiats I bought there. First, I bought a brand new Fiat 500 Pop and after about a year, the gear snapped and I almost got killed on the highway because it wouldn't move. A mechanic not related to Fiat, told me he had never seen anything like itSince I felt unsafe, I moved to buy A Fiat 500 L Trekking. On two occasions, the clutch broke; one at 6 k and then again at 10k. I almost lost my life again the first time since the car stopped suddenly in the middle of the Zakim Bridge in Boston during rush hour!The first repair was covered by my warranty. But they refused to cover the second clutch because it was no longer under warranty and supposedly it was not a manufacturer defect. Fiat Service blamed my driving. I have always driven a manual!!!I was told I had two options; repairing the car for $1900 or trade it in. I cannot afford to pay $2000 every few thousand miles so I had no choice but to trade.I ended up buying a third car in 3 years at central Fiat of Norwood. They gave me $9000 for the Fiat Trekking which I owed close to $18K due to having to eat the first car's deficit.I jut bought a very nice looking (keeping my fingers crossed) pre-owned 2014 Jeep. It has low mileage and looks great.Unfortunately the Jeep was listed at $19,900. It is not a bad price considering the low mileage and extras.The problem for me is that I was now upside down with the Fiat for almost $9000! So add $90000 to $19900 plus taxes plates registration and I am now paying over 31k for a used 2014 car!!!The salespeople were nice and polite but I do think they could have helped me out a bit more given that I am a repeat customer. At least they could have lowered the price in the Jeep.I do not recommend buying a manual Fiat!!!!!Rosie

  John Benedetto
7 years ago
My experience with Central Alfa of Norwood was excellent....very smooth process. My salesman David Martin, sales manager Boo Foote and finance manager Greg were all very professional, knowledgeable and efficient. I would highly recommend this dealership.

  Henry HapHazard
6 years ago
Customers service is in need of a improvement in the service of cars Department. Workers have a very sharp attitude and no concern and or sympathy when it comes to people's car issue or general opinions about work that was done i.e (any more problems call the manufacturer of the car for more information).

  an Bezjak
4 years ago
Most awful customer service. They are rude and deceiving about necessary repairs and pricing in order to maximize financial benefit at the expense of the customer. In the end I ended up towing my car to another dealership. Keep away from this place!

  Sandra Ferzoco
7 years ago
Chris Garden was fabulous and explained everything so nicely. My insurance company was being very difficult to deal with and he didn't give up because he wanted me to get my car today!!!No pressure what so ever.

  Lori lorena
6 years ago
I just wanna say the ladies at service who helped with my car are amazing. Lisa and I think her name was Katie with the Easter nails. They was so nice and so helpful, I will forever come here from now on. Thank you

  Colleen Murphy
7 years ago
Everyone we spoke to was very personable and they made us feel comfortable throughout the entire buying experience.

  Keith VanCuran
6 years ago
I am happy with my car and Chris Garden was very helpful.

  Brian Cabral
7 years ago
Bob Foote offered great service price and rate. I'll be back for sure.

  matthew guleserian
6 years ago
Responsive and fair dealing with buying at central fiat. No pressure.

  massi corba
6 years ago
I had a wonderful buying experience. No pressure and very cortesous staff.

  Four Corners Main Streets
7 years ago
Love it love it. Find Christopher Garden if you want a new car....

  FRANK SALAMONE
6 years ago
All is well. Pleasure dealing with Chris Garden. I will recomment Central Motors.

  ruth blake
5 years ago
Even though I did not buy a car from Ciara she was more than kind.

  William Murphy
6 years ago
Great experience with a professional group! Thanks Chris Garden!

  Charles Ramsay
6 years ago
Very friendly and knowledgable, worth a visit.

  Sean T
6 years ago
Come Check out the New Alfa's And Fiats!