Central Auto Team

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Grant Zhang
2 months ago
We purchased a RAM 3500 truck from this location. However, their service department is disappointing. They promised to call back but never did. Our truck has been with them for over two weeks. Be cautious if you decide to use their services.

  Brad Miller
4 months ago
This is the best dealership that I've ever done business with! Tony and the rest of the team are professional and you don't get the "run-around" like other dealers.

  Paul Ricci
8 months ago
Great service, very friendly, very professional team that can fit all your vehicle needs and a great grill while you wait.

  Donna Hill
9 months ago
Quick service and good professional service manager. (Denise). However, for everything relating to a car problem question, you must pay an 185.00 diagnostic fee.

  Robin Fabiano
a year ago
Tony was great to work with- responsive and transparent. He was able to negotiate to my exact price without a lot of back and forth. He also followed up after I got the car to make sure things were as expected. Ask for him!

  Maylin de Le�n
a year ago
If you need a car go to jonathan mercado he is great! Polite speaks both english and spanish. My sister and i had a great experience when we got her jeep. He was quick and efficient. Very helpful with everything.

  Manoj Hilary
2 years ago
Great Service! No drama or upsell. Met Bill on service. He got me in and out in 1 hour. I've heard of dealerships screwing up by putting in wrong oil in diesel engines, but this team did it right the first time. My go-to dealer from now on!

  Jackee Santiago
8 months ago
I'm very upset with Central Buick I purchase a brand new car last year they told me that I get a free oil change when it came time for that oil change they didn't have an appointment so I had to go elsewhere to pay for an oil change so when I needed my second oil change I went over there now they're telling me that it expired I think this is bologna and I will never do business again with Central Buick you lost a customer

  Stephanie Layou
2 years ago
The five star review is for Johnathan and Johnathan only! He was wonderful today with myself and my husband , we took the dodge Durango for a test drive. Like I said Johnathan deserves five stars across the board he was professional, courteous, kind and extremely knowledgeable. I am disappointed I was not able to make a deal with Johnathan today as the finance manager came over with a flat rate . It was an outrageously unmanageable monthly price for a 2018 model and it was disappointing there was no negotiation . I m sorry for Johnathan as he deserved this sale today . The finance office manager needs to get it together. $700 a month for a 2018!!? Why would you ever come over and shake my hand with that ? It s 4 years old . Unfortunately I was forced to go to a different dealership which I leased a brand new 2022 vehicle for a better monthly payment.. disappointing as their customer service didn t even compare to how great Johnathan was ..also the lady at the snack bar attitude was foul but she redeemed herself after I matched her energy . She had her hands full with two glass coffee pots so I took the top of the plastic push one so she could easily pour the coffees, I ve been a restaurant general manager for multiple years and understand these difficult times, I was just trying to help her , She gave me and my husband a dirty look, and said move out of the way so I walked right out of the dealership and took a couple deep breath s came back in and she apologized ,,,,, If she had been my first interaction and not Johnathan I would ve walked out right then and there ,,,, thank you Stephanie

  Jeff Mason
3 years ago
My daughter and I ran into a snag while installing her new soft top on her Jeep Wrangler last Saturday. We called the service dept at Central for advice. Johanna answered the phone and leaped into action. Her total focus was doing whatever she could to help us out. We ended up dropping by the dealership and the issue was quickly resolved. Johanna s positive attitude and passion for helping her customers was clear to see. She works with service advisor William Devine who was equally terrific. Thank you Johanna and William. If we could give you more than five stars it wouldn t be enough!

  Alicia Baker
5 years ago
If I could give a negative amount of stars I would. This place has the worst customer service I have ever experienced. Had to come back two times to get a recall done because they misinformed me. I will find a new place to take care of my Jeep to ensure I never have to deal with these people again.

  Alan Gordon
a year ago
my son bought a vehicle from them, great job. tire issue couple weeks later, no problem

  Miguelina Louis
3 years ago
The Team is very friendly and they will take they time and they have Best service over there. When you go there you have nothing to complain about they done wonderful service keep doing the Great work good Job specially thanks to David and Bill.

  Isabel B�ez Torres
4 years ago
That was a terrible experience. We went to GMC expecting the best service, they don t have all the tools or the parts. They even told us to go somewhere else as they are too expensive. They had stoke issues and simply did not fix the problem and it seems like they just cause more... have to take the car somewhere else now.. they wouldn t apply the warranty either...

  Stephen West
4 years ago
Most of the time I'm very satisfied with service at Central. This time however I had a diagnostic done on my Sirius XM radio, they disconnected the antenna and tried different ones with no success. If that wasn't bad enough, the tech left the antenna disconnected and the ceiling pulled down and I didn't notice until I got home. Another trip to the dealership for a 2 minute fix wasted about an hour of my day. Again, service is usually 5 stars, guess the tech was having a bad day.

  JPG BU1
6 years ago
Best car buying experience to date. Walked in and Chris helped Me out. Told him what new Yukon Denali I wanted (did some research) and he brought it around. Drove it and walked away on a Saturday. Came back with an offer on a Monday. Agreed to a price. Gave some Info over the phone. Came I. On a Wednesday and finalized and drove off within about two hours. I Will buy all my future cars from them if they sell the model I am looking for. 10 stars if I could!!?

  Caitlyn Russo
5 years ago
If I could give no stars I would. This place is a joke, they tell you one thing and then do another but aren't there to back it up. My family has bought many cars from Central but after this were they refused to fix something that was covered under warranty but still charged me my deductible to release the car. I'm done with central. I'll be happy to change dealers and find a new place to buy cars.

  Danny C. (Reviewer Super Star)
a year ago
Best place to buy a car. The whole staff from the gentleman who made initial contact to the two best loan folks I ve ever dealt with. Very patient and friendly.

  Juanita
11 months ago
Pretty good group of ppl..No problems after I bring my truck their.

  Kaylyn Wauhob
2 years ago
I ve never had an issue with this place I bring my car here all the time when it needs to be done you guys expect to be treated like kings and expect to be treated nicely if you treat everyone that works there like trash then they are going to treat you like trash and it s not their fault when you break something

  Nick Demirali
2 years ago
Had a tire rotation as part of my service, and got Jeep back with the tires having 3 different pressures, and NONE of them were the correct 33psi

  Laguerre dave mitchel
4 years ago
First class services, I'm looking forward to making great deal with them!!! The sales Consultant Jonathan and his Boss Treated us like Kings, drove us all around ,looked up everywhere to find the exact Truck o wanted

  David Mercado
5 years ago
Good dealership had work done and completed a good multipoint inspect and found other issues and had them done. Even gave me good detail description of what needed to be done.

  A.E. Kerr
4 years ago
This is definitely a flagship dealership.... The overall staffing are very nice and there waiting area along with the cafeteria staff are pretty cool along with the on-site goodies to shop for.

  Ed
a year ago
Super great staff...

  J Z R
6 years ago
Condescending, lacking customer service, etc...I feel like I'm talking to a Sprint customer service agent when I've visited this place. This place kinda sucks to be honest.

  Leo Martinez
3 years ago
Great customer service..

  Allen Jackson
a year ago
They are great and I had a wonderful experience!

  Tom D
4 years ago
Best dealership by far awesome deals in great service. I'm a happy camper

  Gregory Cox
5 years ago
the staff was very responsive to my inquiries and issues...waiting time was minimal...all in all very good first impression...