East Main Automotive Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amelia Fournier
5 months ago
Very fair car repair service, great price and friendly to work with. They have always done right by us. They re the best!

  Patrick
7 months ago
Not just saying this - this is the best business I have ever dealt with - not just in automotive. Everyone here is so kind and knowledgeable. They will never try to make money off of you by selling you services or parts that you don t need. Been coming here for over a decade and I ve never had a bad experience

  J Athens
8 months ago
This past weekend my vehicle displayed ABS error alerts & STOP VEHICLE alert. I had the vehicle towed to East Main Street Automotive. I was contacted by Kenny & he informed me of the issue in detail & told me not to worry, that he will call when it was ready.I received a follow up call early the next day telling me that the vehicle was all ready to be picked up.The team at East Main st Automotive are honest , friendly & extremely knowledgable.This is the place to go!!!Thank you - Kenny - Rick - Wayne & BillYou guys are always willing & ready to help my family!!Service: Brakes

  Martin Burns
3 months ago
A little talked back from the street so you might miss it, but they did great work, at reasonable prices, and incredibly nice.

  David O'Hara
10 months ago
The best mechanics I have used.I moved out of the area and used another mechanic who could not correct a problem with my brakes after three visits. East Main figured it out instantly and solved the problem. I will make the trip to use these guys every time. They can diagnose problems versus throw several parts at it to hope to solve it. In the end it gets done right and likely for less money since they are not guessing with extra parts.Services: Brakes, Air conditioning, Oil change

  Shawn Gauvin
6 months ago
I visited East Main Auto for the first time a few weeks ago after my car broke down in town. I was pleased with the service, cost, and ability to get my car repaired in such a timely manner.

  Chandrakant Gajjar
3 months ago
I went there for checking one point on my car and it was nice experience. They also didn t charge me !!

  Paul Oxley
a year ago
I've used East Main for years and they have always been reliable and honest. They just checked out my new (used) car for potential issues and didn't charge a penny.Services: Tires, General repairs & maintenance, Engine repair, Brakes, A/C installation & repair, Air conditioning, Oil changeServices: Tires, General repairs & maintenance, Engine repair, Brakes, A/C installation & repair, Air conditioning, Oil change

  PAUL TOWNE
3 years ago
These guys are the best. They've worked on all of my car's and always do a great job. I can't say enough good things about the service, quality and professional workmanship. The best garage I've ever dealt with. Thanks for everything, Paul

  Kevin Christmann
10 years ago
I am from out of state and went to East Main to get some new tires mounted and balanced. They were very polite and easy to work with.They allowed me to ship tires to them from an online reseller. I then swung by without an appointment and they mounted them for me.They also gave me a complimentary car wash. Just to be transparent, it's not a spotless hand wash. I still had some salt and dirt from the rough winter; but a free car wash is a free car wash. Much appreciated.They have a nice waiting room with couches and free coffee.I would definitely recommend it based on my experience.

  Cari
5 years ago
I used East Main for years with 2 cars; the 1993 Ford Crown Victoria they did a great job with at a fair price. However, my latest car, a used 2008 Ford Escape which I had recently purchased, was brought in for a checkup and a suspected transmission issue in June. I asked if there was any maintenance I could do to keep my vehicle operating smoothly. After my 'checkup', they told me it was fine and didn't have any transmission issues; they told me it wasn't shifting quickly because, "It wasn't a rocketship". Two months later, in August, I started having Power Train Throttle Control lights come on, took it into a different, recommended mechanic and found out my transmission had multiple pieces of metal in it and I needed a new transmission. The fluid had never been changed after 65,000 miles. I assumed that when I brought my vehicle in with a transmission complaint, the least East Main Auto would do was check the fluid. Appearantly, they did not, I'm not sure what they did to the car but they didn't even do a thorough checkup. When my new mechanic did a checkup, he found old, leaking hoses, spark plugs that needed changing and saw my car didn't even have a cabin filter. I trusted East Main to care about what was under the hood of my car and I do not believe they even looked at it when they gave it back to me. I would not use East Main Auto again, I do not feel they are a mechanic shop that thoroughly cares about the safety and longevity of their customer's vehicles.

  Linda Bock
5 years ago
What took me so long to write a stellar review for East Main Auto??!! I have taken our vehicles to Ken, Rick and all the talented mechanics for over 20 years! Special shout-out to Wayne who always does his best to accommodate my schedule and everyone else's schedules. I know they have kept my vehicles running longer than if I would have taken them anywhere else. For example, I am driving a 2003 Hyundai Elantra with almost 170,000 miles. Just had it serviced, and I think it has a couple more good years in it. Most importantly, these guys have been honest with me. When my husband's Chevy Blazer was done - they called it -without letting us sink more money into it. Yes, i would give them more stars if I could!!

  Charlie Chung
6 years ago
[STRENGTHS]- been going for about 3 yrs now. Wayne and his team have worked on various replacements for my car in a professional and efficient manner: headlight bulb, oil changes/pan, suspension, brakes.- easy to reach by phone. they communicate promptly with updates and findings.- have been reasonable and flexible with me for pricing on costlier jobs knowing that I'm a student.- depending on their schedule and staffing, they usually stick to their policy of free car wash and local shuttle rides upon request while your car is being serviced.[WEAKNESSES]- my one negative experience: had an oil change done at East Main just prior to my state inspection at WCD Garage, where I got failed due to a loose lower ctrl arm that was missed (or at least I wasn't notified about) at East Main. that said, I understand that state inspectors have to keep a lower threshold for when some laxity is considered unsafe.- wish they did alignments, then they'd be my default "one-stop shop" mechanics.[SUMMARY]I still trust Wayne and his team to be honest in keeping my vehicle's safety and mechanical integrity as their top priority. Thanks for your hard work, guys!

  Mark DiPierro
7 years ago
My family has brought all of our vehicles to East Main for years. They offer competitive pricing and consistently deliver excellent service. Nothing but good things to say about these guys, they do a great job.

  Northboro Chiropractic Center
3 years ago
Left for work this morning only to find a down to the rim flat tire on my car! Panicked until a friend advised me to call East Main Automotive. AAA towed my car there and Kenny and Billy had my car done and ready to go in 2 hours! A job well done- thank you so much- you are life savers!! I will be back for sure. Karen Moriarty

  Karen Patti
6 years ago
I got my car inspected here. They were able to get me in immediately and the inspection was very quick. Very friendly staff. I will be doing all of my inspections hear from now on.

  john fraize
5 years ago
They are honest and they do good work. I have no idea how my car works but they do. I trust them

  Ray Larson
4 years ago
I have been going to East Main for years. I have always trusted their work. Great local business

  Rosie Chase
4 years ago
Excellent Service, reasonable prices, took us without appointment. Very pleased

  David Roman
2 years ago
Family owned and run. Never a complaint. Decades of trusted service.

  Meesh K
7 years ago
Very kind helpful and honest! Very pleased with their work. I definitely recommend coming here.

  Steve Ippolito
2 years ago
Get place always does the right thing by us. Honest and always nice and the job is always correct

  Elena Wood
5 years ago
Always pleasant, honest, and accommodating. I have never been anywhere better!

  S L
5 years ago
They immediately diagnosed and fixed an engine problem a few other garages couldn't.

  Jared Vagnini
6 years ago
Good food, goid coffee, fast service. Very quiet. Two thumbs up

  Bruce Reilly
5 years ago
Great people and always deliver under the projected cost and on time.

  Ray Schavone
6 years ago
These guys are great! Honest mechanics. Whodathunkit?

  Tim Knight
a year ago
They keep my cars running.

  Dave Backus
6 years ago
Honest, competent and reliable auto repairs.

  Kyle Walker
3 years ago
Only place to go for all your automotive needs.