Morrow Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marie Tedder
2 months ago
I went to Morrows to get an inspection. It's a clean shop and they are courteous, professional and efficient. There were a couple of vehicles in front of me and I was still in and out in under an hour. I would recommend them. They do inspections during certain hours only. They also do some repair work, although I have not used them for this, I would.

  Diane Scott
2 months ago
I love this place, I go there myself with my 2 different vehicles and I recommend them to anyone that asks for a good mechanic. They are just great!! Always a good experience.

  Sophie Pise
a year ago
It's an honest and fair auto shop. Any review talking about the appearance... grow up. Why don't you just go to your dealership. SMH. I will definitely take my car here again. They even helped me with advice on issues I was not addressing that day. Got my car in within days, not weeks.. I have nothing but good things to say. If you want a shop with a pristine lot and mechanics with clean hands that don't fix your car, this is not the place. I left with quality work at a reasonable price. They have my business for sure

  Sydney Bobrow
3 years ago
Morrow s is awesome and 10/10 would recommend! I called early in the day and they were pretty much fully booked, but they offered to squeeze me in. It was a simple lightbulb change and the mechanic even gave me a full tutorial on how to replace them in the future. He also noticed a bit of corrosion on my battery and removed that for me. The whole appointment went smoothly and quickly. This was my first visit to Morrow s and it definitely won t be my last. Bottom line is: great service, honest and friendly staff!Services: General repairs & maintenance, Battery

  Paul Driscoll
a year ago
Very good service, friendly staff Nothing has changed, still the best service around The only thing that's changed is my favorite mechanics are getting older, just like all of us. They're still the best around here. Once again, great service friendly staff and quick turnaround. Just stopped in to make an appointment but had no problem doing that.

  Amy Thompson
5 years ago
The most honest mechanics in the area. After a bad visit to the dealership Morrow s got my car up and running and didn t try to sell me on lots of extras like the dealership. I will be going to them for many years to come and highly suggest them! They are an old school auto shop with no frills but they have always been very polite to my son and I while we are waiting.

  Andrew Atkin
4 years ago
Best mechanic I have been to in my 15+ years of driving and owning a car. For some, they might not have the best bedside manner, but personally I'd take that a million times over any mechanic that pretends to be nice while they screw you from all sides. They keep it real. Yeah, they smoke cigarettes in the shop and that might bother some but you can sense the good vibe. Sorry, but you will not be met with fanfare as soon as you walk in. The work speaks for itself. Honest, thorough, professional, they will get you right at a reasonable price and I have never experienced that shady up-sell of things that needn't be done. I fully trust everything they do - anything more than a simple oil change I insist on bringing to them. I recommend Morrow's to everyone I know and I'm grateful that I found them.

  Todd Cesere
8 years ago
They've consistently been honest about my options and about what needs to be repaired vs what can wait. They've even looked things over without charging me and made a few simple tweaks for free. I'd tow my car half an hour to get it to them instead of someone I don't know. Keep in mind that they have a full schedule and sometimes you must wait three or four days to get in. Well worth it if you can wait.

  Emjay Potatatatamus
3 years ago
The first auto shop people I actually trust! Located down a dirt road and a bit gruff at first, but a reliable, efficient, and honest place.My first experience with them was being told not to invest anymore in a used car that I had recently bought. The three auto shops before them (all within a month as I was relocating from Chicago to Northampton) just kept taking my money as problems kept arising.

  Michael Proulx
a year ago
They don t know the MA laws for 4WD vehicles. Don t bother taking anything lifted or with larger tires there. They haven t bothered to learn the laws and what they actually say.Four wheel drive vehicles modified for off road use are specifically exempt from the requirement that tires be completely inside the wheel wells. Which is why the shop I normally go to has passed the vehicle with these wheels and tires for years.Service: Vehicle safety inspection

  Elena Volpe
11 months ago
100% trustworthy, solid and reliable. Beetle spent nights awake thinking about what could be going on with my car. Who does that??Services: Auto windshield repair, Auto A/C recharge, Auto engine diagnostic, Brakes, Auto maintenance, Battery, Oil changeServices: Auto windshield repair, Auto A/C recharge, Auto engine diagnostic, Brakes, Auto maintenance, Battery, Oil change

  Hila Kummins
a year ago
Best place I've ever been for mechanical work. Nice guys, honest, fast turnaround, friendly place to hang out while waiting (but very smoky) It took me 30 years to find a mechanic I trust implicitly but it happened! Great placeServices: Brakes, Oil changeServices: Brakes, Oil change

  Spike McLarty
10 years ago
Brought my Mazda van here today to get the annual vehicle inspection sticker, and kind of to see what this place was like, only 3 minutes from where I live. Classic old-school shop, hidden in a nondescript building down a gravel drive, 2 bays with roll-up doors, office that looks like it hasn't been dusted since WW II. But if you look around, the floor is clean, the work surfaces are clear, no half-finished jobs sitting in the corners. And the guy who did my vehicle inspection was fast and efficient. I went home and went back with my Nissan SUV. They stayed open a few minutes to fit me in.I like 'em.

  Lynn R.
7 years ago
Gruff, uninterested. Poor customer service.I had come here several times previously for my state inspection and felt as though they would just rather that I wasn't there. It seemed like they felt I was somehow infringing on them while I was waiting for the inspection to be done. Also I wasn't keen on the fact that they smoked cigarettes in the area I had to wait in.Came in today for my scheduled oil change and the guy couldn't even be bothered to begin at 8:20 for an 8:00 appointment. He was exceptionally rude, to the point where I just walked away. Maybe I would've been treated better if I were a male. Unacceptable.

  Farid Kheloco
4 years ago
My wife and I have been using this place for years, and their service is great! You can fully trust advice that you get from these guys I was looking out for your best interest! I would recommend them to any of my friends!

  Jamie DiLullo
8 months ago
Dale is honest and trustworthyGood place to get the help you need with your vehicle

  Jerelyn Parker
6 years ago
We've only used them so far for two inspections, but we will be going back for future service appointments. Gruff, but honest, and owner took the time to give me some great advice on an inspection concern.

  Emily B
2 years ago
This is the only place I ll get work done on my car! They are so kind, professional, best prices, they don t try to rip you off with crazy prices, they re honest.

  Joshua Duclos
7 years ago
Experienced Chevrolet people, have had only good interactions, guys know what they're doing. Fair price, quick labor and flexible, you will not regret.

  Adam Hakkarainen
a year ago
They do the extra stuff without being asked. They lubed my door hinges during an inspection without my prompting, even though it wasn't part of the inspection. Professionals all the way!

  Joseph C
2 years ago
I happened to arrive when they weren't busy, and everything went super smoothly. They worked quickly, charged a fair price, and didn't try to upsell me on anything.

  Jason Pagan
5 months ago
Fast reliable service

  Michael Godin
4 years ago
Some people love this place, others hate it, but both get there their cars fixed right with no BS.

  Jeremy Rossman
a year ago
Nice guys, the inspection went smoothly

  James Hardy
3 years ago
Morrow is great. Excellent service curtious service.

  Susan Karowski
6 years ago
Great customer service, great car servicr!

  Lynn MacDonald
6 years ago
If you find a mechanic you can trust, you keep em"

  tim dipenta
6 years ago
Excellent service and price

  Phil Nash
a year ago
Great

  Chad Marney
5 years ago
No BS or up sales.