Carquest Auto Parts - BILLERICA AUTO PARTS, INC.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jonathan Dole
2 months ago
Amazing customer service. I called everywhere within a 20 mile radius and this was the only place that had the part I needed. There was a large snow storm and the part was for my plow to operate. They were closing in 5 minutes and I was 20 minutes away.. they worked with me and left the part accessible for me to pick up. Good business and even better people. Thank you

  P C
2 months ago
Their drivers clearly don't care about traffic laws. You can take a right on red after a stop, you can't just drive through it.

  Julie Ford
a year ago
My husband needed a car battery. He walks in the store a employee felt like looking at her cell phone was more important than attending to a customer. My husband asked her for a certain kind of battery, she couldn't find it, called her manager who also seemed bothered with my husband presence asking for the same item a second time. Long story short - people need to learn more customer service, how to be kind and bypass the racial judgments. He then went to auto zone in Billerica and had awesome customer service as it should be.

  Scott MacNeil
3 years ago
9-9-2020Called ahead about fan belts.Walked in with two fan belts in my hand.Big sign on door says No Mask No Entry .Recognized former friend is delivery driver, was saying hello to him when they started insulting my shirt and my hat. 3 Of these employees of these employees NOT Wearing Masks during Pandemic!! I only wanted to buy a fan belts.I don t like being insulted and I don t need to catch the virus!! Goodbye!I WALKED OUT!!

  Liann Donnelly
4 years ago
Amazing, friendly service and very knowledgeable. They were all so helpful with all of my automotive questions and needs. Great family business to have in town, not like those corporate auto stores that only want to sell me air fresheners. Shop small business

  Matthew Patron
7 years ago
Ordered online. Easy in and out, even late on a Friday evening.

  Matthew Stieglitz
5 years ago
If they don't have it they will have it tomorrow. Very knowledgeable employees.

  Ian Kannaly
3 years ago
These guys have everything great service

  Jim Konaxis
3 years ago
4 sale

  Brandon Gauthier
6 years ago
Great place to shop

  Tim Francis
3 years ago
Awesome