Advance Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  N Richardson (OffcerClancy)
2 months ago
Not much needs to be said here, except this is mechanic you can trust. Reasonable prices for repairs (I know everything is relative). I priced a couple "major" jobs comparing dealer, Advance, and another shop. Advance was the most comprehensive with best price each time. Other positive factors- he's local and open Mon - Fri to 6, Sat to 3.

  Richard Melo
4 months ago
We've used Advance for our fleet of commercial vehicles for years. This business is honest, extremely competent and fairly priced. We highly recommend them.

  Tomasa Engram
5 months ago
This is the first time I have been here and I will definitely come back. They were very nice, went out of their way to explain the reasons for all the repair needs I had.

  Kevin Osborne
10 months ago
When I had an unexpected brake problem, other shops in the area refused to work on it because they said it was a hybrid. Not only did Advance Auto Center have the confidence to work on it, but they also squeezed me into their busy schedule. They accurately diagnosed the issue and had it repaired the same day. I enjoyed their service so much that I brought them my other vehicle to work on. Again, they did quick phenomenal work on that one, too. As a local guide with almost 200,000 views, I would highly recommend giving them a call.

  Yuta Katsumi
3 weeks ago
Steven and his team provide absolutely incredible service no matter what the need is. Everyone is so nice and kind!

  Nicole Bongiovanni
10 months ago
I can t tell you how hard it has been to find an honest, reliable auto shop in Boston. I m so glad I finally found one in Advance Auto Center. I called for a problem with my car that I needed fixed right away, and not only was I able to bring the car in the very next morning, they had it finished that same day. What I thought was wrong with it ended up being something completely different and much less severe, so I was only charged the labor fees. Every staff member I met was so kind and friendly, and I will definitely be referring them to anyone who needs a trustworthy auto body shop.

  David Pratt
9 months ago
This place helped me get a belt for my work truck when they were busy as heck. Helping me today was so appreciated. They ordered the part for me to have it delivered here. Great job guys and Pratt Home Services will be happy to have you assist with my trucks from now on.

  Kelley Foley
a year ago
Awesome place. My door was caught in a wind gust causing the hinge to bend. I had to bungee cord the door closed to drive it home, with the open door chime playing the entire time! I took it over to to Advanced Auto, close to when they were closing, just hoping to get a quote to fix the issue. They were quickly able to bend the door back into place and then opted not to charge me. Super honest, and great service.Service: Auto body & trim repair

  Vincent Treanor
a month ago
Went to inquire about service. Polite helpful and responsive.. Pleased with initial encounter.

  G Rabizi
a year ago
My catalytic converter was recently stolen from my 2004 Honda pilot,after a couple of weeks of mechanics not being truthful,I stopped by advanced.These guys were the kindest and most honest people I've ever met in this industry.Ruben helped me and was truthful about the repairs I needed,even though it's not work they do.I will bring all my future work to them.THANKSGreg

  Maria Viti
6 months ago
They kept the car a long time charged me an arm and a leg and mickey mouse the whole car cause when I took it to a real mechanic dealership they told me that the whole car was wrong and micky mouse they felt bad and they apologized for u people how sad is that and I wouldn't give you not one star but I had to in order to give a review I will NEVER GO BACK BOY BYE...

  Joe Daxberger
2 years ago
Finding a reputable mechanic can be hard but I consider myself very lucky to have found Advance, and I ve been using them on both of my vehicles for over 4 years. They are always helpful and knowledgeable, and have found ways to save me money several times when they could have just gone the route that would bring them more profit. Really the best local shop I ve ever used.Services: Exhaust, General repairs & maintenance, Auto engine diagnostic, Brakes, Oil change

  Samuel Kelder
a year ago
Advance Auto Center saved my holiday weekend! On the way out to NYC my blinkers stopped working. They took the car in quickly and diagnosed/solved the issue within an hour. Super friendly and helpful. Will return forever!

  karen doucette
a year ago
These guys are great. Was so nervous the first time I left my crv with them as my own family has been the only other ppl to repair my autos..I've had regular maintenance like brakes and tires but they've also put in a starter worked on my trans and engine with serious issues. So happy to have Advanced Auto in my neighborhood, thanks guys

  D G
6 months ago
Go here if you want to be ripped off and pay way more than you should for a repair or diagnosis.@Advance, I see that you replied. It was definitely you. I still have the receipt of being ripped off. You completely took advantage of me. Never again, though- won t be back- unless you d like to refund some of my money?

  Aidan Wilkie
3 years ago
These guys are awesome! They price they quote you is likely what you ll pay. There s no hidden fees or attempts to up-sell you on stuff you don t need. The guys there are all friendly and knowledgeable and have helped me keep my 15 year old Toyota Corolla running smoothly, even when faced with electrical issues that have stumped other places. I m moving from the area soon and I m really sorry I won t have this place right down the street from me anymore. I also NEVER write reviews...but I d give these guys 6 stars if I could, they re the best!!Services: Electrical repair, Tires, General repairs & maintenance, Oil change

  Liz Zhaxx
a year ago
Great place. They ordered parts quickly and fixed my car within estimate time. I will send my car to this business for repair going forward. Trustworthy business.

  James Kelly
2 years ago
I go to Advance Auto Center for both a personal truck and a work fleet vehicle car. No matter the circumstance or vehicle, they take care of all aspects with exceptional communication, professionalism, and efficiency. They take care of fleet vehicles with a turnkey process so you do not have to lift a finger and with personal vehicles are as transparent and honest as possible. Their work is extremely impressive and the personnel at the shop is extremely friendly. Have been to both the Rockland and more frequently the Newton facility and both are exceptional providers of service! Nothing but good things to say about Advance Auto Center. 10/10 Recommend.Services: General repairs & maintenance, Wheel alignment, Brakes, Oil change

  Katherine Mcdonald
3 years ago
Scheduled an appointment to get a tire patched due to a small nail in the tread. The service was quick, professional, and overall a very friendly and clean environment. Not something you find too often these days!I had previous gone to Town Fair Tire and was treated very poorly, even mocked, so I'm happy to say that I've found a new place to bring my car for any of my tire needs.Service: Tires

  Anne
3 years ago
I hesitated on having an inspection done on my vehicle during the pandemic and I'm beyond happy I choose to come here. They were extremely professional, on time and took all the right precautions to put me at ease. Thank you for disinfecting my keys and vehicle before I entered my car and for keeping your lobby so clean and for sanitized. I will be a returning customer and will tell everyone I know. Thanks again for the awesome service!!

  Lisa Wright
11 years ago
These guys were amazing and really understand customer service. Called in the morning to get a 60K checkup and they took me the same day and offered to drive me home and pick me up (they also offer free loaner cars).They explained everything in detail and suggested I hold off on a couple of things to keep my bill at a reasonable amount. They completed the work the same day.They were professional, friendly and prompt. I was impressed... they have earned a new customer.

  Jim Tasch
3 years ago
I have been using Advance Auto for the last few years for really any of my routine car maintenance needs. They are professional and provide great quality service. Would (and already have) recommended their business to others.Services: General repairs & maintenance, A/C installation & repair, Oil changeServices: General repairs & maintenance, A/C installation & repair, Oil change

  Ming Lee
8 years ago
Terrible service. Rude and unaccountable. Can't even be bothered with customers asking when a car is done. Not honest.....we found out later it costs much less somewhere else ...Brought our car there to change brake pads because they are close by but obviously, they say other stuff needs to be done. Left the car afternoon the day before and told them we need the car back by noon next day. They did not tell us they have loaners. When I called to ask when the car will be done. They can not give an answer. They are definitely not upfront or honest and have bad communication. The person answering the phone was plain rude and the worst I have seen. Terrible service. I would stick with the dealership with better service and accountability for what we paid. If you have been in the business so long, you should be able to estimate how long something takes. What happened was....they probably didn't get started until I called them. Just not honest and annoying to work with. They even got short and impatient with us Just for asking when the car is done.

  Max L-S
6 years ago
These guys really couldn't have been nicer. I was quoted an insane price for a bumper repair in order to pass inspection, and these guys were so awesome at both evaluating what absolutely had to be done and getting my car in and out on a busy Friday. Can't say enough good things about these guys, would absolutely be my first stop for a quote for a repair in the area.

  lux quebec
2 years ago
I am from Montreal, my van broke down, everywhere I called to get it checked/repaired they said they were overbooked and could take up to 2 weeks to maybe get my truck ready. I walked into Advance discouraged and said I need a miracle, the clerk (sorry I m bad with names) said in a friendly way: You are at the right place, we work miracles.Within 15 minutes they checked my truck, found the problem , ordered the parts and said they would get on it as soon as parts arrived.Result: next morning at 10:47 it was ready.If I break down anywhere in the Boston area, I will get towed there for sure.The guy s are awesome, calm, professional and a good working team.Thank you so much, I will send you all some pure Canadian Maple Syrup Sean CassidyOwnerLuxQuebec.com

  T
3 years ago
I have used this autoshop for years. They are always professional, courteous and willing to help. They have loaner cars if scheduled in advance. I could not speak more highly of them. I have sent friends, family, customers and employees to them and they have all been happy with the out come.Services: Transmission, Electrical repair, Exhaust, Tires, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Wheel alignment, Brakes, Battery, Oil changeServices: Transmission, Electrical repair, Exhaust, Tires, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Wheel alignment, Brakes, Battery, Oil change

  Ricardo Benitez
10 years ago
Excellent! They were very efficient and provided great customer service all from the shop mechanics to the owners. I would recomend to anyone and everyone. Wish I had used them prior since I have had a fair share of bad experiences in other shops. They got my truck up and running within less than 24 hrs. I am sending friends and family there from now on. You will not be dissapointed. They are honest and have very reasonable pricing. Great experience in an industry that is known for questionable practices. Very happy to know that there are still good mechanics out there.

  Scott H.
7 years ago
Steve and the entire crew here are awesome.This is the"local garage" of days gone by when a customer will get service with a smile. They are so helpful in explaining to you what the issues with your vehicle are, you don't have to have any mechanical skills, but you will get what the problem is.They don't try to upsell you, they explain what is needed and what can wait.Honesty is rare to find now a days in a mechanic, but it sure seems to be their moto.Old time service with all modern equipment and skills make them a place I can highly recommend!

  Varun Murthy
3 years ago
I live a couple of blocks from Advance auto center and had recently moved to the area. I was not sure about the best place to get my battery tested as I was having problems with it and decided to wait a bit while I searched for the right auto shop. With the weather turning worse at this time of the year, the battery just decided to die on me suddenly. That's when I found Advance Auto center and called to check if they offered car jumpstart services. Eric answered the phone and was so kind to drive up to my place and offered to jumpstart my car for no charge. I had never done business with them before and they offered me a service without charging for it. I guess I've begun to believe that there are still a few good auto shops in this part of town that don't rip you off and provide a high quality of service. Advance Auto Center is definitely one of them. I will definitely go back to them if I need work done on my car.Services: Electrical, Battery

  Drew Garber
2 years ago
These guys are great! They were the only shop across the Newton/Boston area that were able to fix my electrical issues. They were always professional and I will be working with them in the future.Service: Electrical repairService: Electrical repair