AutoZone Auto Parts

4.1 (241)

  117 Rockdale Ave, New Bedford, MA 02740
  (508) 993-0616
  autozone.com
  Claimed

Auto parts store Car accessories store Car battery store Tool rental service

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bill Kenny
3 months ago
I'm not sure why the brake pads at this location are so hi priced.besides that the people at the counter know there business.its a busy store and seems to be well stocked.over all good experience.

  Cassia Gambino
2 weeks ago
Bad service was there nobody asked if I needed help and wasn't even any customers...what happened to can I help you?

  Carina Gomes
3 months ago
Great customer service. Ron was extremely helpful when I came in with a windshield wiper issue in the pouring rain

  Joe M
6 months ago
I swear a bunch of zombies work here. You can hear a bunch of employees talking and having a wonderful time in the back area multiples times I ve gone here all the while customers wait to be serviced by the counter. This has happened many times. The manager and employees obviously need to be retrained because the way this store is run I don t think is the way corporate would want it run this way.

  Diamond Dogg
8 months ago
I'm visiting here from Pennsylvania. Tyson was extremely helpful today assisting me with a battery issue. Super friendly and knowledgeable too. This will the only place I go from now on when I'm here. A +.

  Jennifer Barbero
a year ago
We went in yesterday, 1/26 (around 6:30pm), I didn t think to get the names of the men that helped us. They exchanged wipers we had bought at a different autozone, for my daughters first car. The first store had given us the wrong ones. They exchanged the wipers at this store and also installed them for her. I also needed a gas treatment for my car, they were able to recommend. I give them 10/10

  Michele Costa
9 months ago
No problem. Needed it, bought it and they put it in my car. Great service! Great prices!

  Kendra Chase
a year ago
As expected! Helped us look up a part bought from them and supported it's lifetime warranty. Helped coordinate with another store to get it to us. Thank you Auto zone for your efficiency and consistency.

  nikki Ventura
2 years ago
Very helpful and knowledgeable staff. Jojo helped me put my wiper blades on in the poring rain. I didn t even have to ask he just offered. He was so kind.

  James Hall (Jimmy)
11 months ago
THE HELP IS HONESTLY, UP AND DOWN, DAY TO DAY.... I USUALLY GET MY OWN PARTS AND LOOK UP..... BEEN GOING THERE, SINCE THEY OPENED, AND JUST GOT WORSE AND WORSE.... But, THERE IS A WORKER OR TWO, THAT DOES TRY AND GO ABOVE AND BEYOND, BUT, NOT TRULY UP TO AUTOZONE CORPORATE STANDARDS !!!! HONESTLY !!!!!

  Peter
5 months ago
I just like them more than I like the other auto parts stores

  Todd Christianson
a year ago
Lost allot of my small Allen wrenches, and they had a nice all-in-one kind of tool that wasn't terribly expensive. Quick in and out.

  Vanessa Blevines
a year ago
Best customer service! Thank you Antione! (hopefully I have his name correct ) I sincerely appreciate all the help with my battery today

  Sheri Gaspar
a year ago
I had called AAA for a dead battery and they told me they couldn't take calls until 6 a.m.So I called them after I got out of work. They assured me someone would come with a battery. Well they sent a tow truck???? And he had no battery and no tools to help me. He said I needed to go to a mechanic????? I got a jump and went right over to autozone near me. The young man "Ben" was very knowledgeable and disconnected the cables and put in a new battery with ease!!!! He was very nice and smart, he should be working as a mechanic somewhere!!!!I will always go to autozone for help and parts for my car thanks to Ben at Autozone on Rockdale Ave. New Bedford.Ben changed my dead battery and took off my corroded cables with ease.

  Larry Mindlin
3 years ago
Just came from the store, big thank you to the staff working today. Needed a battery for our 2015 Buick. Usually I would swap out myself, not this time. Way to much stuff on top and did not want mess up the computer. The guys were super nice and made sure the battery was removed and installed without issue. Again thank you.

  lordhyperkill
5 years ago
They don t listen! I went in with my deeply discharged yellow top Optima battery. I spoke with the manager and told her that I needed it charged and that there was a special way to charge it that was told to me by the Optima support agent. She totally didn t listen to me and plugged it into their charger then pointed out that it said Optima yellow top and that it would charge. I told her that it needed a special kind of charge and she said that the charger would take care of it. I called back a few hours later and they told me the battery was bad. I told the gentleman on the phone that I felt that the manager charged it in properly and asked him to do the same type of charge that I was told by the Optima support care specialist. He also didn t listen to me and I called back the next day and they told me the battery was bad. I then ordered the Optima battery charger, attached my battery. It was not a bad battery and it is now holding a charge perfectly well.

  Shaun New Bedford
10 months ago
Service was terrible. 2 people walked out. B4 me. I almost did too but I needed the part. Waiting at the counter for 15 min while a male employee was in the back flirting with the female employee who jst came in... I Kno cause I could hear them... I said something bc of it

  roger silvernail
2 years ago
Thus store has amazing customer service. Great people and great service. They knew what I needed and were very knowledgeable.

  Jaki Torres
a year ago
Came inside got fast service and tried to help me with what I needed. Friendly and great service

  Revision Home Network
4 years ago
Same experience Joe takes my phone call tells me it's on hold I have my mother call to pay for the parts he says cant do it they close in 5 mins won't have time as I am sitting in the parking lot waiting for confirmation to go grab the items if it couldn't be done that way he should have told me because i would I've paid cash problem solved the most non professional place now my mom is stuck on side of road have to call a tow truck because Mr Joe cant be bothered to stay 1 minute passed close. Corporate is definitely the only way to get my point across. THANKS FOR MAKING LIFE HARDER FOR PEOPLE.

  Brett Kultgen
2 years ago
No phone call on the part i was waiting on. I showed up late monday and it was there. My mechanic was missing parts from the order that I picked up. I called before I went back to autozone. The part was there they just didnt give it to me. No one was apologetic. Now I have to pay again for the parts to be installed.

  G Coleman
2 years ago
Awesome crew, Nicki and Tiara, (sorry if I misspelled) tested out an old 1991 starter in minutes! Great job and the starter tested Good!!

  Karen Martin
4 years ago
Clean store, Helpful staff, never a long wait & always know their products & recommendations. I got a free diagnosis & cost of parts to repair the issue. Can't ask for more than that.

  joseph Rapoza
3 years ago
They always have all the pots necessary for repairs. Call ahead they'll have the part stock at the counter waiting for you when you arrive. Free battery replacement testing.

  Mr. Lucas
4 years ago
Pulled up a minute before closing looking for an obviously out headlamp when we pulled to front. Door was locked, guy inside was at the counter and couldn't be bothered. Went to O'Reilly.

  brandon haskell
a year ago
Has a great selection of just about anything you need. Its clean staff is very helpful.

  James Souza
6 days ago
Quick and easy.

  Sabrina Menard
3 years ago
Went here for a check engine light. Went over the code with the staff members there. They recommend fuel injector cleaner and it worked! Thanks guys.

  Ian Tompkins
3 years ago
Excellent service, baby was asleep in the car so I called from the lot, and they brought out a curbside pickup super easy!

  Al Santos
7 years ago
They are a great team here in the south end. Very helpful. They even answered my call before the store was open.

  Opening Hours

Monday 7:30 AM-9 PM
Tuesday 7:30 AM-9 PM
Wednesday 7:30 AM-9 PM
Thursday 7:30 AM-9 PM
Friday 7:30 AM-9 PM
Saturday 7:30 AM-9 PM
Sunday 7:30 AM-7 PM

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